Stayed at resort April 26-27 for short weekend getaway. We arrived early and had no problem with an early check-in. Staff at front desk accommodated request for high floor and change in building. We had originally reserved the Grand Bay building and preferred to stay at the main building with the bigger pools, beach and restaurants. Views from main building were exceptional of the water and mangroves. The pool was lively with kids, music, boat traffic ect ect. The Grand Bay would be better if you want quiet, but is pretty far from the main "action". The views from that building would be mostly of the causeway going to Sanibel. We requested a late check-out (1:00) which was also not a problem. The entire staff was courteous. Reserved a tennis court with no problem-super nice clay courts. Fitness center was not crowded. Did not see anyone using the indoor pool at the spa. The room was spacious and well appointed. Nice toiletries, robe, towels and linens were good quality. Most importantly, room and bathroom was clean. Balcony water front views were amazing –bird poop on the balcony though. The music from the pool could always be heard even from the 8th floor-volume could have been lower. We had the buffet breakfast which was pretty good. It was expensive-somewhere around $25. Service was really good. Did not use any spa services. Pools were clean, nice big hot tub, small beach, hammocks overlooking dock and water. Pool service was fast. Pool chairs were filled up very early especially ones with shade. Had to place towels on chair around 9:00 to even get a chair, no less under an umbrella. The resort did not seem crowded this weekend so I can’t imagine how it would be in high season. Self parking was a very long walk. Overall, this is a very nice resort. If you’re looking for a beach vacation, this is not the place. If you like the pool with a great view, the Sanibel Harbour is a great choice.
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.