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“great hotel, but a bit pricey for HI Express” 5 of 5 stars
Review of Holiday Inn Ft. Myers Airport-Town Center

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Holiday Inn Ft. Myers Airport-Town Center
3.0 of 5 Hotel   |   9931 Interstate Commerce Drive, Fort Myers, FL 33913   |  
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Ranked #6 of 60 hotels in Fort Myers
Charlotte, NC
Contributor
17 reviews 17 reviews
12 hotel reviews
Reviews in 15 cities Reviews in 15 cities
6 helpful votes 6 helpful votes
“great hotel, but a bit pricey for HI Express”
5 of 5 stars Reviewed February 16, 2014

nicest HI Express I stayed at, and convenient to RSW airport and Town Center (shops, restaurants) across the street, but a bit pricey for my blood when staying at a 3 star hotel. Was very nice that they had a shuttle to the airport, and willing to take you other places if they had the time/availability

  • Stayed February 2014, traveled on business
    • 3 of 5 stars Value
    • 4 of 5 stars Location
    • 5 of 5 stars Sleep Quality
    • 4 of 5 stars Rooms
    • 5 of 5 stars Cleanliness
    • 5 of 5 stars Service

Review collected in partnership with this hotel

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This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Brian H, General Manager at Holiday Inn Ft. Myers Airport-Town Center, responded to this review, February 26, 2014
Dear TWC Charlotte—We truly appreciate your kind words, and we frequently understand and address the consumer confusion between full service Holiday Inn and the Holiday Inn Express brand. Our elevated staffing levels, upgraded décor package, fresh, hot “made from scratch” breakfast buffet, room service, live entertainment, 7,000 square feet of banquet and meeting space, indoor-outdoor bar and fire pit, lakeside lap pool and spa, and 24 hour shuttle service are examples of the amenities we integrated to further emphasize the distinction between Holiday Inn and Express. We hope if you have the opportunity to stay with us longer, the effects of those service initiatives and amenities will create a more pleasing price/value relationship for you. Thanks again for your constructive feedback
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139 people have reviewed this hotel

Traveler rating
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Rating summary
  • Location
    4.5 of 5 stars
  • Sleep Quality
    4.5 of 5 stars
  • Rooms
    4.5 of 5 stars
  • Service
    4.5 of 5 stars
  • Value
    4.5 of 5 stars
  • Cleanliness
    4.5 of 5 stars
Traveler tips help you choose the right room.   Room tips (29)
Date | Rating
  • English first
  • German first
  • Any
English first
Massachusetts
Top Contributor
89 reviews 89 reviews
22 hotel reviews
Reviews in 45 cities Reviews in 45 cities
38 helpful votes 38 helpful votes
4 of 5 stars Reviewed February 2, 2014

Again stayed here with 140 plus friends for the baseball camp. Great staff at check in, the bar and restaurant and cleaning staff. Always smiling and willing to help. Room clean and comfortable. Banquet functions professional. Great aces to the huge mall across the street or airport and close to beaches and highways. Super location for Red Sox or Twins spring training.

  • Stayed January 2014, traveled with friends
    • 4 of 5 stars Value
    • 5 of 5 stars Location
    • 4 of 5 stars Sleep Quality
    • 4 of 5 stars Rooms
    • 4 of 5 stars Cleanliness
    • 4 of 5 stars Service
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Brian H, General Manager at Holiday Inn Ft. Myers Airport-Town Center, responded to this review, February 3, 2014
Dear sox60, thanks so much for your kind words about our staff and amenities. We love hosting the Boston Red Sox fantasy Campers each January. Look forward to next year, Go Sox!!
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Parrish, Florida
Contributor
19 reviews 19 reviews
Reviews in 12 cities Reviews in 12 cities
12 helpful votes 12 helpful votes
5 of 5 stars Reviewed January 31, 2014 via mobile

We stayed here on a package with some friends, not quite sure what to expect. We arrived early evening and were greeted by 2 very friendly and accommodating young ladies. They had us checked in faster than I have ever experienced.

The rooms were very clean, a nice size, and even offered a refrigerator, microwave, free internet access and HBO. On each bed there were 4 pillows, 2 soft and 2 firm, so you had your choice.

Our package included a $30 dinner voucher which we used that evening. The menu offered a wide variety of meals. The food was delicious, and the staff in the restaurant were very friendly.

Our package also included breakfast both mornings, and were surprised to find a full breakfast buffet, nt just a continental breakfast.

Every staff member we met was extremely friendly and helpful. Our stay was very pleasant, I would definitely select this hotel time and time again!

Stayed January 2014, traveled with friends
Was this review helpful? Yes 1
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Brian H, General Manager at Holiday Inn Ft. Myers Airport-Town Center, responded to this review, February 3, 2014
Dear April w, thanks for your super comments about our team, the great food and the facility. We have enjoyed a wonderful local reputation for our food quality and variety. Chef Murray will be glad to hear your kind words! Hope to see you again soon.
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Leominster, Massachusetts
2 reviews
Reviews in 2 cities Reviews in 2 cities
1 helpful vote 1 helpful vote
4 of 5 stars Reviewed January 28, 2014

Hotel is in a great location...near many shops & restaurants...I've stayed here before and have enjoyed what the hotel has offered...however, this year, housekeeping wasn't as good this time around; they were late on a couple of days cleaning the room; they did not bring enough towels nor did they empty the trash when it was full...

The restaurant in the hotel has a very good selection of meals; from the small portion size to feeding a grizzly bear...breakfast has a buffet which is exceptional as well as ordering breakfast from the menu...I will add the Eggs Benedict are PHENOMENAL; lunch and dinner has table service with meals purchased off the menu...however, when the restaurant gets a little busy, table service is quite slow taking your order and receiving your meal after placing your order...be careful of your drinks that you leave on your table, twice had a waiter grab it when it wasn't finished...

  • Stayed January 2014, traveled on business
    • 4 of 5 stars Value
    • 5 of 5 stars Location
    • 5 of 5 stars Sleep Quality
    • 5 of 5 stars Rooms
    • 5 of 5 stars Cleanliness
    • 2 of 5 stars Service

Review collected in partnership with this hotel

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This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Brian H, General Manager at Holiday Inn Ft. Myers Airport-Town Center, responded to this review, February 3, 2014
Dear Dave S, I appreciate you taking the time to write such a detailed response. As a repeat guest, it is apparent that you have a keen eye for details! I will use your housekeeping critique to determine who cleaned your room and offer some re-training. Normally we get great comments about our housekeeping and we want to keep it that way! Chef Murray will be happy to hear your raves of the food. Hope to see you again soon!
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Alexandria, Virginia
Reviewer
4 reviews 4 reviews
4 hotel reviews
Reviews in 4 cities Reviews in 4 cities
17 helpful votes 17 helpful votes
4 of 5 stars Reviewed January 20, 2014

This is a really nice stay. It's minutes from the airport (which was our preferred location having an early morning flight). The staff is friendly and helpful. The lobby and bar area is spacious, clean and cozy. Our room was nicely sized even with the 2 beds. There's a nice fire pit outside in the pool area that we utilized because it was chilly. The service in the restaurant was slow but the food was pretty good.
Me and my friends would recommend!

  • Stayed January 2014, traveled with friends
    • 4 of 5 stars Value
    • 5 of 5 stars Location
    • 4 of 5 stars Sleep Quality
    • 4 of 5 stars Rooms
    • 4 of 5 stars Cleanliness
    • 4 of 5 stars Service
Was this review helpful? Yes
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Brian H, General Manager at Holiday Inn Ft. Myers Airport-Town Center, responded to this review, February 3, 2014
Dear NH, glad you enjoyed our lakeside firepit area, and our great food. Chef will be glad to hear your comments. Hope to see you again real soon!!
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SHROPSHIRE UK
Top Contributor
203 reviews 203 reviews
183 hotel reviews
Reviews in 156 cities Reviews in 156 cities
288 helpful votes 288 helpful votes
4 of 5 stars Reviewed January 19, 2014

Friendly welcome at reception. Pleasant lake view room.Comfortable bed and good housekeeping. Good value breakfast and food at dinner. Some minor oddities: charity event held in bar/ restaurant area with miked speeches whilst we,as residents, were dining. Friday night "jazzy" evening was pleasant enough but ,again, area was full of locals taking advantage of complimentary food, slightly bizarre arrangement ignored hotel guests.Manager circulated speaking to locals but ignored us, though we had stayed 5 nights- small point but noticeable.
Excellent service from waitress Lydia at dinner and Annie at breakfast. Would probably stay again.

  • Stayed January 2014, traveled as a couple
    • 4 of 5 stars Value
    • 3 of 5 stars Location
    • 4 of 5 stars Sleep Quality
    • 4 of 5 stars Rooms
    • 5 of 5 stars Cleanliness
    • 5 of 5 stars Service
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This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Brian H, General Manager at Holiday Inn Ft. Myers Airport-Town Center, responded to this review, January 22, 2014
Dear Mr. and Mrs. Davidus from the UK---thank you for taking the time to share your experience at our hotel and spending five nights with us. We appreciate your kind words about the lake view, comfortable bed, good food and housekeeping. I will pass on your kudos to Lydia and Annie as well. . An integral part of our mission is to give back to our community and as such, the evening you refer to we were hosting a reception for a local food bank that provides literally tons of food for the less fortunate. The “thank-you” to them was scheduled to be held outside on the patio, however due to inclement weather, we were forced to move the function indoors. We are sorry the speeches interrupted your dinner. We should have done a better job communicating this to you. As for “Jazzy Friday,” it is a little tradition we host live music and complimentary pasta bar for our hotel guests and locals every Friday evening. Everyone usually has a nice time, and if you visit us again we promise that you will, too!
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Tampa, Florida
1 review
5 of 5 stars Reviewed December 30, 2013

The hotel, staff, and food & beverage far exceeded my expectations for a Holiday Inn. Nice job! We were there for a hockey tournament, and the place was packed with families and kids, and everyone was happy.

  • Stayed December 2013, traveled with family
    • 5 of 5 stars Value
    • 5 of 5 stars Location
    • 5 of 5 stars Sleep Quality
    • 5 of 5 stars Rooms
    • 5 of 5 stars Cleanliness
    • 5 of 5 stars Service

Review collected in partnership with this hotel

Was this review helpful? Yes
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Brian H, General Manager at Holiday Inn Ft. Myers Airport-Town Center, responded to this review, January 6, 2014
Dear Ms. Lisa R, we love our hockey teams! As you know, each year between Christmas and New Years, the annual hockey tournament arrives in town. We strategize on how we can be pro-active in providing for the needs of the families…extra towels, extra waters and complimentary team meeting rooms to name a few. If there is anything else we can do to better provide for the teams, feel free to let us know. It is nice to know you appreciated our efforts, and I will share with our “team.”
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Additional Information about Holiday Inn Ft. Myers Airport-Town Center

Address: 9931 Interstate Commerce Drive, Fort Myers, FL 33913
Phone Number:
Location: United States > Florida > Southwest Gulf Coast > Fort Myers
Amenities:
Bar / Lounge Business Center with Internet Access Fitness Center with Gym / Workout Room Free High Speed Internet ( WiFi ) Free Parking Children Activities ( Kid / Family Friendly ) Kitchenette Restaurant Room Service Shuttle Bus service Suites Swimming Pool Wheelchair access Airport Transportation
Hotel Style:
#5 Family Hotel in Fort Myers
#6 Business Hotel in Fort Myers
Price Range (Based on Average Rates): $
Hotel Class:3 star — Holiday Inn Ft. Myers Airport-Town Center 3*
Official Description (provided by the hotel):
Welcome to the New Holiday Inn Ft. Myers Airport near the Gulf Coast Town Center Ideally located near Interstate 75 in Ft. Myers, Florida, our hotel is three miles from Southwest Florida International Airport and two miles from Florida Gulf Coast University. The Gulf Coast Town Center is within walking distance. Guests of our new Fort Myers accommodations can enjoy easy access to Ft. Myers' attractions and the area's major businesses.While lodging in Ft. Myers, be sure to shop and dine at the upscale Gulf Coast Town Center or the nearby Miromar Outlet Mall. The Boston Red Sox and Minnesota Twins spring training facilities, the Barbara B. Mann Performing Arts Hall and the historic Edison-Ford Winter Estates are 10 miles away, while the Sanibel and Ft. Myers beaches are just a short distance from our hotel.Business travelers appreciate our Fort Myers hotel location because it's near Coca Cola Enterprises and the International Design Center. We offer a 24-hour business center and 6,800 square feet of flexible meeting space to provide added convenience.Our hotel in Fort Myers invites you to enjoy our complimentary high-speed Internet access and airport shuttle service during your stay. An outdoor pool, a well-equipped fitness center, an indoor/outdoor poolside 'Oasis' lounge and a full-service restaurant with room service are some of our deluxe amenities. We invite you to explore our excellent Ft. Myers hotel rates and book your stay today. ... more   less 
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Also Known As:
Holiday Inn Ft. Myers Airport-Town Hotel Fort Myers

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