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“Fresh Hotel” 4 of 5 stars
Review of Holiday Inn Ft. Myers Airport-Town Center

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Holiday Inn Ft. Myers Airport-Town Center
3.0 of 5 Hotel   |   9931 Interstate Commerce Drive, Fort Myers, FL 33913   |  
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Ranked #6 of 61 Hotels in Fort Myers
Dallas/Ft. Worth
Top Contributor
73 reviews 73 reviews
50 hotel reviews
Reviews in 51 cities Reviews in 51 cities
101 helpful votes 101 helpful votes
“Fresh Hotel”
4 of 5 stars Reviewed February 15, 2012

This hotel is one of the higher-end for the brand (not luxurious, but very nice). Its like new, very clean, good location, etc. Just a great all-around hotel. There is an outdoor mall and an LA Fitness across the highway that the staff will drive you to. (LA Fitness charges $15 for hotel guests to workout) The hotel faces a parking lot, but the back of the hotel overlooks the pool and a lake. The way that the rooms are designed, you have to be close to the window to really get a really good view out, but I still liked having a room on the back side where I could sit with a cup of coffee and overlook the water. The hot breakfast buffet is better than average and costs around $10 including juice and coffee. A nice feature of the hotel restaurant (at least for breakfast) is that each booth is equipped with a little television, so you can get your morning news while you eat. (of course there is an on/off switch if you would prefer to eat in silence)

  • Stayed February 2012, traveled on business
    • 4 of 5 stars Value
    • 4 of 5 stars Location
    • 4 of 5 stars Sleep Quality
    • 4 of 5 stars Rooms
    • 5 of 5 stars Cleanliness
    • 4 of 5 stars Service
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This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
MauriceM_10, General Manager at Holiday Inn Ft. Myers Airport-Town Center, responded to this review, February 27, 2012
Dear T-Rex--thanks so much for taking the time to point out our amenities to the world on tripadvisor. We continually brainstrorm on how we can upgrade for our guests. Hope you come and stay with us again soon!.
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153 reviews from our community

Traveler rating
    99
    38
    12
    2
    2
See reviews for
40
24
6
56
Rating summary
  • Location
    4.5 of 5 stars
  • Sleep Quality
    4.5 of 5 stars
  • Rooms
    4.5 of 5 stars
  • Service
    4.5 of 5 stars
  • Value
    4.5 of 5 stars
  • Cleanliness
    4.5 of 5 stars
Traveler tips help you choose the right room.   Room tips (35)
Date | Rating
  • English first
  • German first
  • Any
English first
Philadelphia, Pennsylvania
Reviewer
5 reviews 5 reviews
4 hotel reviews
Reviews in 4 cities Reviews in 4 cities
5 of 5 stars Reviewed February 5, 2012

I was expecting this to be just some vanilla holiday inn. HARDLY. This was among the best non 5 star hotels I've ever been in. The staff was excellent, service superb, and amenities off the charts for this price. Go... have fun!!

  • Stayed February 2012, traveled on business
    • 5 of 5 stars Value
    • 3 of 5 stars Location
    • 5 of 5 stars Sleep Quality
    • 5 of 5 stars Rooms
    • 5 of 5 stars Cleanliness
    • 5 of 5 stars Service
Was this review helpful? Yes
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
MauriceM_10, General Manager at Holiday Inn Ft. Myers Airport-Town Center, responded to this review, February 15, 2012
Dear Traveler-thanks so much for your rousing endorsement of our hotel. Word of mouth is always the best advertising and we will committ to maintain the lofty standards of service you are telling the world about. Thanks again!
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Fort Worth, Texas
Top Contributor
99 reviews 99 reviews
24 hotel reviews
Reviews in 32 cities Reviews in 32 cities
17 helpful votes 17 helpful votes
4 of 5 stars Reviewed February 5, 2012

Nothing outstanding here, but a very nice property -- extremely convenient to RSW airport and new Red Sox spring training. New building, well maintained. Very comfortable.

  • Stayed February 2012, traveled solo
    • 4 of 5 stars Value
    • 5 of 5 stars Location
    • 5 of 5 stars Sleep Quality
    • 4 of 5 stars Rooms
    • 5 of 5 stars Cleanliness
    • 4 of 5 stars Service
Was this review helpful? Yes
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
MauriceM_10, General Manager at Holiday Inn Ft. Myers Airport-Town Center, responded to this review, February 15, 2012
Dear RB--thanks for staying with us and mentioning that we are very close to the new Red Sox Spring Training park. In fact, we are the designated "Official Spring Training Hotel" of the Red Sox.. We have many exceptional promotions and festivities coming up in March, hope you are able to return and enjoy!!
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Orlando, Florida, United States
2 reviews
Reviews in 2 cities Reviews in 2 cities
5 of 5 stars Reviewed January 30, 2012

Every now and then travel experience can become a thrill, when expectations are exceeded on every service level. This Holiday Inn compares to four star luxury, the grounds were pristine, novel and new. Enjoyed coffee while overlooking the lake, caught Sportscenter on my personal flatscreen at breakfast, and every time I turned around my water was full which was appreciated after my morning run. The room was as though I designed it for myself. Big and modern, great bed where it was my pleasure to oversleep. Like a mini four seasons, my beautiful reward for a good value I cannot recommend it enough to fellow travelers.

  • Stayed January 2012, traveled on business
    • 5 of 5 stars Value
    • 4 of 5 stars Location
    • 5 of 5 stars Sleep Quality
    • 5 of 5 stars Rooms
    • 5 of 5 stars Cleanliness
    • 5 of 5 stars Service
Was this review helpful? Yes
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
MauriceM_10, General Manager at Holiday Inn Ft. Myers Airport-Town Center, responded to this review, February 15, 2012
Dear Rob S--your first person endorsement of our hotel is better than any advertising we could buy!! Thanks so much for sharing your experience, in detail, on tripadvisor. we hope you return soon!!
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Saint Cloud, Florida, United States
Senior Contributor
32 reviews 32 reviews
5 hotel reviews
Reviews in 7 cities Reviews in 7 cities
10 helpful votes 10 helpful votes
5 of 5 stars Reviewed January 29, 2012

This is by far the best Holiday INN in the USA and possible the World. Very clean and spacious. This property is like staying in a Luxury place for a reasonable price. The food in the restaurant is spectacular...not to mention they also have a bar with friendly staff. pool is very nice with fire pit tables outside. They light Tiki torches at night to set the mood. This is a great all around hotel for business and or family trips. The management and staff at this hotel are very professional and helpful when needing area information. When I visit FT Myers I look forward to my stay here. The service and friendliness is the BEST.

I have stayed here many times and will every time I visit Ft Myers.

  • Stayed January 2012, traveled on business
    • 5 of 5 stars Value
    • 5 of 5 stars Location
    • 5 of 5 stars Sleep Quality
    • 5 of 5 stars Rooms
    • 5 of 5 stars Cleanliness
    • 5 of 5 stars Service
Was this review helpful? Yes
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
MauriceM_10, General Manager at Holiday Inn Ft. Myers Airport-Town Center, responded to this review, February 15, 2012
Dear Mr. Keith; we very much appreciate your declaration that we are the "Best Holiday Inn ever." while we have won awards from the brand for service and cleanliness, a review such as yours on tripadvisor is more valuable! Please come see us again soon!
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Senior Reviewer
9 reviews 9 reviews
6 hotel reviews
Reviews in 7 cities Reviews in 7 cities
3 helpful votes 3 helpful votes
4 of 5 stars Reviewed January 22, 2012

Second time I've stayed here. Great bar and pool area. Monica took great care of us in the bar. Rooms very comfortable and clean. Staff very attentive. Breakfast buffet was not very good. Food only so so and didn't even get waited on. Had to get our own drinks and beg somebody to give us our bill and then let us pay for it.This was when there was only about a dozen people there. Other than this the location is great. They even took 7 of us to the mall acrossed the highway to go out for dinner and then came when we called to pick us up.

  • Stayed January 2012, traveled with friends
    • 3 of 5 stars Value
    • 5 of 5 stars Location
    • 4 of 5 stars Sleep Quality
    • 4 of 5 stars Rooms
    • 4 of 5 stars Cleanliness
    • 4 of 5 stars Service
Was this review helpful? Yes
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
MauriceM_10, General Manager at Holiday Inn Ft. Myers Airport-Town Center, responded to this review, January 24, 2012
Thanks so much for sharing your comments on tripadvisor. I will pass on your kind words to Monika, our bartender. She exemplifies the guest service we are striving for. I have already spoken to our chef about the breakfast issues and he has implemented some additional procedures to ensure breakfast measures up to the standards we have been fortunate to achieve for lunch and dinner. Thank you again, and we hope you return soon!
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Atlanta, Georgia, USA
Top Contributor
65 reviews 65 reviews
15 hotel reviews
Reviews in 18 cities Reviews in 18 cities
78 helpful votes 78 helpful votes
3 of 5 stars Reviewed January 21, 2012 via mobile

Stayed mid-week for two nights. The check-in staff hardly made eye contact and lacked some basic communication skills. One of the clerks was sloppily dressed with her uniform shirt untucked with the bottom button undone revealing what I can only describe as her "gut". The property itself is fine. Basic. No frills. Rooms weren't huge but were quiet. The breakfast was typical. Powdered eggs, soggy French toast, fruit. The banquet rooms were fine too. The property is neither spectacular nor terrible.

  • Stayed January 2012
    • 3 of 5 stars Value
    • 3 of 5 stars Location
    • 3 of 5 stars Rooms
    • 5 of 5 stars Cleanliness
    • 2 of 5 stars Service
Was this review helpful? Yes
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
MauriceM_10, General Manager at Holiday Inn Ft. Myers Airport-Town Center, responded to this review, February 15, 2012
Dear BBMW--thanks so much for taking the time to write your critique. while all of us in the service business wish all critiques were highly rated, constructive criticism such as yours is invaluable for us to improve. We have utilized your observations in a recent morning meeting to remind ourselves how important it is to make eye contact, engage the guest and tender genuine personal service each and every time. Sometimes, in our industry, we become more engaged in the computer than we should. "HIgh Touch is more important than High tech.' Thanks again and we have added some amenities which we hope will enhance and possibly elevate your experience upon your next visit.
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This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
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Additional Information about Holiday Inn Ft. Myers Airport-Town Center

Address: 9931 Interstate Commerce Drive, Fort Myers, FL 33913
Phone Number:
Location: United States > Florida > Southwest Gulf Coast > Fort Myers
Amenities:
Bar / Lounge Business Center with Internet Access Fitness Center with Gym / Workout Room Free High Speed Internet ( WiFi ) Free Parking Children Activities ( Kid / Family Friendly ) Kitchenette Restaurant Room Service Shuttle Bus service Suites Swimming Pool Wheelchair access Airport Transportation
Hotel Style:
#6 Family Hotel in Fort Myers
#7 Business Hotel in Fort Myers
Price Range (Based on Average Rates): $
Hotel Class:3 star — Holiday Inn Ft. Myers Airport-Town Center 3*
Number of rooms: 169
Official Description (provided by the hotel):
Welcome to the New Holiday Inn Ft. Myers Airport near the Gulf Coast Town Center Ideally located near Interstate 75 in Ft. Myers, Florida, our hotel is three miles from Southwest Florida International Airport and two miles from Florida Gulf Coast University. The Gulf Coast Town Center is within walking distance. Guests of our new Fort Myers accommodations can enjoy easy access to Ft. Myers' attractions and the area's major businesses.While lodging in Ft. Myers, be sure to shop and dine at the upscale Gulf Coast Town Center or the nearby Miromar Outlet Mall. The Boston Red Sox and Minnesota Twins spring training facilities, the Barbara B. Mann Performing Arts Hall and the historic Edison-Ford Winter Estates are 10 miles away, while the Sanibel and Ft. Myers beaches are just a short distance from our hotel.Business travelers appreciate our Fort Myers hotel location because it's near Coca Cola Enterprises and the International Design Center. We offer a 24-hour business center and 6,800 square feet of flexible meeting space to provide added convenience.Our hotel in Fort Myers invites you to enjoy our complimentary high-speed Internet access and airport shuttle service during your stay. An outdoor pool, a well-equipped fitness center, an indoor/outdoor poolside 'Oasis' lounge and a full-service restaurant with room service are some of our deluxe amenities. We invite you to explore our excellent Ft. Myers hotel rates and book your stay today. ... more   less 
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Also Known As:
Holiday Inn Ft. Myers Airport-Town Hotel Fort Myers

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