Seriously. Since this place is a BAKERY, I feel I have no choice but to flat-out flunk them on this. The scone I had here was dry dry dry and hard hard hard. Of course, as a result of this, it had no flavor. I don't know how old it was, but it must have resided many days in the case to achieve this state.
They apparently have no quality control at all, and no pride in their products to permit this to happen.
I have always wanted so much to like this place, but I just cannot return.
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
August 10, 2013
Thank you for the feedback and I apologize for the scone you received. We take great pride in our baked goods and cafe foods. I brought this issue up with our bakers and staff. We bake fresh from scratch everyday as we have been for over 36 years now by our family owned bakery cafe. I'm not sure if this was an oversight on our part but we will do everything we can to make sure you receive the freshest and highest quality foods that we can offer.
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I hope you can come back and give us another try. We are always striving for excellence and our customers like you are the only way we know how well we're doing.
This response is the subjective opinion of the management representative and not of TripAdvisor LLC.