My wife and I,along with my brother and his girlfriend,had
a very pleasant pre-cruise stay here Oct. 14th.
In writing a review of the Holiday Inn Express, Ft. Lauderdale/
Convention Center(or any hotel for that matter), there are some
qualities (to me) the establishment provides to separate
itself from the other chain hotels. When a hotel/motel staff takes
the time and effort to do the little things to make your stay
more pleasant, you as a customer, take notice.
Everyone working at this Holiday Inn Express went the extra
mile to do just that. Specifically speaking, it was little details,
like making sure there were complimentary bottles of water
waiting for you before going outside. Many hotels will offer
a newspaper Mon.- Fri. only, this hotel had complimentary
Sunday newspapers, as well. A good included breakfast,
free transportation from the airport,a location within walking
distance to many restaurants(Bimini Boatyard,Bravo,etc.) and
close to the cruise port ,all add to the attributes of this hotel.
Also,most noticeably, with regards to "attention to details",
was the fact that Loraine, the very helpful person checking
us in at the front desk, actually called us in our room later
on, to make sure everything was in order! She also spent
much time with us, in our restaurant hunt. This was typical of
all of the staff.
Let's face it.........With many hotel chain rooms looking fairly
similar, it's the little things that will help separate one hotel
from another.
A satisfied (and experienced) traveller