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Holiday Inn Express Ft. Lauderdale Cruise-Airport
2.5 of 5 Motel   |   1500 SE 17th Street, Fort Lauderdale, FL 33316   |  
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Ranked #25 of 135 Hotels in Fort Lauderdale
Certificate of Excellence 2014
Thunder Bay, Canada
1 review
4 helpful votes 4 helpful votes
“Great”
4 of 5 stars Reviewed February 27, 2014

We loved our stay here, the location is great. Close to the pier, close to the transit and walking distance to shopping, restaurants and the water taxi. They have a free airport shuttle and they arranged for us to have a shuttle from the hotel to the port of Miami. The shuttle was great and only $15.00 per person for a party of 13.

  • Stayed February 2014, traveled with friends
    • 4 of 5 stars Value
    • 5 of 5 stars Location
    • 5 of 5 stars Sleep Quality
    • 4 of 5 stars Rooms
    • 5 of 5 stars Cleanliness
    • 4 of 5 stars Service

Review collected in partnership with this hotel

Was this review helpful? Yes 4
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
ExpressCC17, General Manager at Holiday Inn Express Ft. Lauderdale Cruise-Airport, responded to this review, March 16, 2014
Thank you so much for your kind words of compliment. It's so nice to hear that you enjoyed your recent stay with us. I will be sure and share the good news with the Team. We value you as a past guest and hope to have you back with us real soon!
Warmest regards,
Gloria Williams
General Manager
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
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467 reviews from our community

Traveler rating
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Rating summary
  • Location
    4.5 of 5 stars
  • Sleep Quality
    4.5 of 5 stars
  • Rooms
    4 of 5 stars
  • Service
    4.5 of 5 stars
  • Value
    4 of 5 stars
  • Cleanliness
    4.5 of 5 stars
Traveler tips help you choose the right room.   Room tips (86)
Date | Rating
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English first
South Shore, Quebec
Senior Contributor
36 reviews 36 reviews
17 hotel reviews
Reviews in 27 cities Reviews in 27 cities
46 helpful votes 46 helpful votes
4 of 5 stars Reviewed February 26, 2014

In view of an upcoming cruise, and never wanting to arrive on Departure Day with all the risks that this involves, we booked two nights at this hotel in order to start enjoying great weather and do a bit of shopping. We showed up at the Front Desk at about 11:30am, were told that rooms would be ready around 1pm, giving us time to go grab a salad & half-Panini at Carrabbas next door. We then went back to check in room assigned to us, top floor (neat!) 501, providing us with a great view of SE17th St. towards the bridge. One issue: the large window does not open ever slightly, leaving us with having to endure the noisy AC machine...believe you me, this contraption is not giving out white noise that can bring you to sleep...ah well...took our Ford Focus rental for day trips and came back to prepare ourselves for dinner. Indeed, we had noticed that there were three-course 19.99 gourmet meals offered at the Culinary School at the Art Institute just a stone's throw from HIE: just to get us into the mood for great meals during our upcoming cruise! But I digress...this hotel served us well. Clean and efficient, wide variety of breakfast foods, courteous staff eager to make our stay a pleasant one: we'd go back there, should a cruise out of Port Everglades were to happen again, and again, and...

  • Stayed January 2014, traveled as a couple
    • 4 of 5 stars Value
    • 5 of 5 stars Location
    • 3 of 5 stars Sleep Quality
    • 3 of 5 stars Rooms
    • 4 of 5 stars Cleanliness
    • 5 of 5 stars Service
Was this review helpful? Yes 7
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
ExpressCC17, General Manager at Holiday Inn Express Ft. Lauderdale Cruise-Airport, responded to this review, February 27, 2014
Smartgrandpa,
Thank you for taking the time to share your recent experience with others. What a pleasure to hear that our location worked well for you. Our staff work hard to provide all guests with a warm, clean and inviting hotel. I will share your comment with the Team! Please accept my sincere apology for the noise you may have experienced in your room from the a/c unit. This will also be shared and action steps will be taken to improve this situation. We hope to have you back with us real soon!
Warmest regards,
Gloria Williams
General Manager
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
Thunder Bay, Canada
2 reviews
Reviews in 2 cities Reviews in 2 cities
8 helpful votes 8 helpful votes
4 of 5 stars Reviewed February 25, 2014

We love the location of this hotel close to the pier. The staff are all great. Very friendly. The beds are very comfortable and they have free airport shuttles. The continental breakfast eras great with a lot of room to sit. There is no pool but the beach is only a few kilometres away.

Stayed February 2014
Was this review helpful? Yes 6
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
ExpressCC17, General Manager at Holiday Inn Express Ft. Lauderdale Cruise-Airport, responded to this review, March 16, 2014
Thank you so much for your kind words of compliment. It is nice to hear that all went well during your stay with us. Our Team work so very hard to provide all guests with the exceptional service they expect and deserve while visiting us. Our location is perfect for all travelers as we are just minutes from the Convention Center and the Cruise port. The Holiday Inn Express is only 3.5 miles from the Fort Lauderdale airport. We value you as a past guest and hope to have you back with us soon!
Warmest regards,
Gloria Williams
General Manager
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
Monaco
Top Contributor
88 reviews 88 reviews
27 hotel reviews
Reviews in 46 cities Reviews in 46 cities
60 helpful votes 60 helpful votes
4 of 5 stars Reviewed February 25, 2014

Having a 4 day business trip to Lauderdale this location was perfect for us. Flying into Miami and an easy drive to the hotel. The room was comfortable and clean. Easy walking distance to offices I needed to visit and with plenty of restaurants around. I short walk across the bridge to Pier 66.
Taking just my ipad it was useful to have 2 computers in the lobby for our use with a printer. Wi fi in the room was a good speed, and the breakfast was more than adequate. Eggs, sausage links, English muffins, a waffle maker etc etc. Hard to turn down as it was included in the room price even with Einstein's bagels 2 blocks down.
Only down side for me is the in room AC units which can wake you when it turns on and off, but it is a regular thing in the more budget hotel as central AC is more expensive to run.
Will use this hotel again.

  • Stayed February 2014, traveled on business
    • 4 of 5 stars Value
    • 5 of 5 stars Location
    • 4 of 5 stars Sleep Quality
    • 4 of 5 stars Rooms
    • 4 of 5 stars Cleanliness
    • 4 of 5 stars Service
Was this review helpful? Yes 5
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
ExpressCC17, General Manager at Holiday Inn Express Ft. Lauderdale Cruise-Airport, responded to this review, February 27, 2014
PurserMonaco,
Thank you for taking the time to share with others your experience while staying at the Holiday Inn Express Convention Center Hotel. We value your comments and appreciate you sharing what was good about your stay and the challenges. It is a pleasure to hear that overall you enjoyed your stay and that you would return to stay with us in the future. The a/c noise is something I will share with the appropriate team members and we will take action steps to ensure future guests do not experience the same. I hope to have you back with us soon... be sure and stop by the desk to say, "hello"!
Warmest regards,
Gloria Williams
General Manager
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
Denver, Colorado, United States
Reviewer
4 reviews 4 reviews
Reviews in 2 cities Reviews in 2 cities
5 helpful votes 5 helpful votes
5 of 5 stars Reviewed February 25, 2014

I wish all corporations had the customer service that this hotel provided! We stayed here one night before the cruise and one night after the cruise. We arrived at the hotel about 11 am after the cruise and the lobby was packed and many of the guest were upset their rooms were not available yet (check in is advertised as 3pm so they really had no "basis" to be upset). The way Tamara handled these "upset" guests was simply amazing! She was very professional and had patience like no other! Everytime we went up to the front desk we were treated like their most valuable customer! Tamara was amazing and any corporation would be very lucky to have her! We were put into our room early as promised and it was a very clean and comfortable room. We will definitely use this hotel the next time we cruise out of Fort Lauderdale or Miami! The shuttle service they offer to/from the airport is awesome as well. The breakfast was delicious...especially the biscuits and gravy and the cinnamin rolls! Loved this hotel and the folks who work there - best customer service I have ever encountered! Thank you for a wonderful stay!

Room Tip: We were in room 203 and it was a perfect room - very quiet, clean and comfortable!
See more room tips
  • Stayed February 2014, traveled as a couple
    • 5 of 5 stars Value
    • 5 of 5 stars Location
    • 5 of 5 stars Sleep Quality
    • 5 of 5 stars Rooms
    • 5 of 5 stars Cleanliness
    • 5 of 5 stars Service
Was this review helpful? Yes 5
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
ExpressCC17, General Manager at Holiday Inn Express Ft. Lauderdale Cruise-Airport, responded to this review, February 27, 2014
Gail M,
Wow! Thank you so much for your kind words of compliment. I will be sure and share these with Tamara and the rest of our Team! What a pleasure to hear that you truly enjoyed your recent stay with us. Our Team strive daily to provide all guests with a warm, clean and inviting environment. During our season months, we most times sell out the night before our pre/post cruise arrivals and thus the rooms are not available to clean until after 11am when our guests begin to checkout. So, it can be a challenge to have rooms available for check in prior to 12noon. However, we will continue to try our best to provide all guests with the exceptional customer service they expect and deserve while staying at the Holiday Inn Express Convention Center-Cruise Port Hotel. Again, thank you for taking the time to share your recent experience with others.
Warmest regard,
Gloria Williams
General Manager
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
Melbourne, Florida
Senior Reviewer
8 reviews 8 reviews
Reviews in 3 cities Reviews in 3 cities
6 helpful votes 6 helpful votes
5 of 5 stars Reviewed February 24, 2014

I stayed @ this hotel for a big medical convention held annually in Fort Lauderdale. The hotel is clean & has a nice ambiance. The room is well appointed, has a refrigerator & microwave, as well as coffee maker which makes staying there convenient, especially if more than a few days. Restaurants are within walking distance, as well as the convention center. The price is competitive for the area, although not "cheap." Tamara was the front desk receptionist & she was extremely friendly, helpful & professional in her attitude & demeanor. Breakfast was included in the price & satisfactory. Staff overall were very helpful. Although I did not utilize it, there is a shuttle which is helpful to access local attractions. I would not hesitate to recommend this hotel.

  • Stayed February 2014, traveled with friends
    • 4 of 5 stars Value
    • 5 of 5 stars Location
    • 5 of 5 stars Sleep Quality
    • 5 of 5 stars Rooms
    • 5 of 5 stars Cleanliness
    • 5 of 5 stars Service
Was this review helpful? Yes 3
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
ExpressCC17, General Manager at Holiday Inn Express Ft. Lauderdale Cruise-Airport, responded to this review, February 27, 2014
Jaob2014,
Thank you for taking the time to share your recent experience while staying at the Holiday Inn Express Convention Center-Cruise Port hotel. Your comment means so much to us. We appreciate the special recognition. Our hotel is the perfect location for all travelers as we just blocks from the Convention Center and Cruise Port and only 3.5 miles from the Fort Lauderdale Airport and... we are surrounded by over 25 great restaurants and shops (all within walking distance from our hotel).
I will be sure and share your kind words with Tamara and the rest of our Team!
Warmest regards,
Gloria Williams
General Manager
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
Winnipeg, MB
Top Contributor
77 reviews 77 reviews
15 hotel reviews
Reviews in 23 cities Reviews in 23 cities
34 helpful votes 34 helpful votes
4 of 5 stars Reviewed February 20, 2014

We just stayed here for one night before and one night after a cruise. Rooms were tidy, very well appointed with contemporary furniture. Great neighborhood with a wide selection of restaurants in walking distance. Very good breakfast included with your room.

But what really impressed us was the attitude of all the front desk clerks we met. Everett, Sherise and one other whose name I forget were all so very helpful with anything we needed. It made us feel right at home.

The only downside? Powdered coffee creamer in the rooms instead or real cream.

  • Stayed February 2014, traveled as a couple
    • 4 of 5 stars Value
    • 4 of 5 stars Location
    • 4 of 5 stars Sleep Quality
    • 4 of 5 stars Rooms
    • 5 of 5 stars Cleanliness
    • 5 of 5 stars Service
Was this review helpful? Yes 3
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
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Additional Information about Holiday Inn Express Ft. Lauderdale Cruise-Airport

Address: 1500 SE 17th Street, Fort Lauderdale, FL 33316
Phone Number:
Location: United States > Florida > Fort Lauderdale
Amenities:
Business Center with Internet Access Fitness Center with Gym / Workout Room Free Breakfast Free High Speed Internet ( WiFi ) Free Parking Restaurant Shuttle Bus service Wheelchair access Airport Transportation
Hotel Style:
#16 Family Hotel in Fort Lauderdale
#19 Romantic Hotel in Fort Lauderdale
#20 Business Hotel in Fort Lauderdale
Price Range (Based on Average Rates): $$
Hotel Class:2.5 star — Holiday Inn Express Ft. Lauderdale Cruise-Airport 2.5*
Number of rooms: 78
Official Description (provided by the hotel):
Discover the Holiday Inn Express Fort Lauderdale hotel, an unsurpassed option among hotels near the Broward County Convention Center, Port Everglades and the Fort Lauderdale Hollywood International Airport. We are located in the heart of it all and offer a 24 hour complimentary airport shuttle. We are located one block from the north entrance of Port Everglades. Dozens of great restaurants are within walking distance. Our premiere location is also just 2 blks. From the Broward County Convention Center and adjacent to two large shopping centers. For only $1.75 Per person, any guest may catch the bus to Fort Lauderdale Beach or to the Galleria Mall right from the front of our hotel! Enjoy a tour of the Venice of America on the Water Taxi. We are a 3 minute walk to the nearest stop. We are the closest Holiday Inn to the Las Olas Riverfront & Shops at Las Olas. Our beautifully appointed guest rooms are designed with your comfort in mind. Each room is equipped with the comforts of home-- in-room coffeemaker, hairdryer, refrigerator, microwave, iron/ironing board, 32'' remote controlled cable TV (70 channels with HBO), and complimentary WiFi. Enjoy a unique hot buffet breakfast experience at our new Express Start breakfast bar served every morning in our lobby from 6:30am-9:30am weekday and 6:30am-10:00am weekends. We feature a great selection of fruit, juices, cereals, bagels, muffins, omelets or scrambled eggs, bacon or sausage, yogurt, fluffy biscuits and hot pancakes. Relax in comfort in our 100% non-smoking facility. ... more   less 
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Also Known As:
Holiday Inn Express Ft. Lauderdale Convention Center-Cruise Hotel
Holiday Inn Ft Lauderdale
Holiday Inn Fort Lauderdale
Fort Lauderdale Holiday Inn

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