My husband and I stayed one night before our cruise on 11/4/12. Leaving the ravages that hurricane Sandy caused in Staten Island NY we were quite pleased with our room and amenities. Great location with plenty of shops, supermakets and restaurants most walking distance.Very nice breakfast buffet. Manager Gloria was very warm, friendly, helpful and professional when I insisted on another room because the television reception in our room was not working correctly. I had no patience to have it looked at since we were starving for news after losing power at home before this trip.She gave us an equally accomodating room with a great flat screen. Would stay ther again.