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“Really lovely” 4 of 5 stars
Review of Sheraton Suites Cypress Creek Ft. Lauderdale

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Sheraton Suites Cypress Creek Ft. Lauderdale
3.5 of 5 Hotel   |   555 NW 62nd Street, Fort Lauderdale, FL 33309   |  
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Breakfast for 2 Included
Ranked #83 of 133 Hotels in Fort Lauderdale
Senior Contributor
44 reviews 44 reviews
3 hotel reviews
Reviews in 20 cities Reviews in 20 cities
15 helpful votes 15 helpful votes
“Really lovely”
4 of 5 stars Reviewed June 9, 2014

We stayed here for one night with some family before they left out on a cruise. The rooms were beautiful, a little living room in the front then the bathroom and bedroom in the back with a separate door. Comfortable beds too. We ate at the restaurant cafe place inside the courtyard and they had really good conch fritters. Staff was very friendly and knowledgable about the area. The courtyard was beautiful with live turtles in the pond. Really lovely place.

Stayed June 2014
Was this review helpful? Yes 1
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Sheraton_SuitesCC, Manager at Sheraton Suites Cypress Creek Ft. Lauderdale, responded to this review, June 24, 2014
Thank you for your comment. We look forward to having you stay with us again soon.
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This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
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567 reviews from our community

Traveler rating
    90
    184
    133
    77
    83
See reviews for
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Rating summary
  • Location
    3.5 of 5 stars
  • Sleep Quality
    3.5 of 5 stars
  • Rooms
    3.5 of 5 stars
  • Service
    3.5 of 5 stars
  • Value
    3.5 of 5 stars
  • Cleanliness
    3.5 of 5 stars
Traveler tips help you choose the right room.   Room tips (134)
Date | Rating
  • Chinese (Simplified) first
  • English first
  • French first
  • German first
  • Portuguese first
  • Spanish first
  • Swedish first
  • Any
English first
Raleigh, North Carolina
Top Contributor
59 reviews 59 reviews
22 hotel reviews
Reviews in 43 cities Reviews in 43 cities
55 helpful votes 55 helpful votes
5 of 5 stars Reviewed May 31, 2014

This place has improved since all of the negative reviews from prior years. We stayed on Floor 3 one night and Floor 8 on a different stay, and both rooms were remodeled and very sufficient. It looks as if this place is a remodeled Embassy Suites, so if you're familiar with that room layout, you'll be familiar with this place. The staff was kind, the gym was absolutely huge (and well-equipped), and the Wi-Fi was fast. I see a ton of bad marks on this place, but it was totally satisfactory. Both of my stays were award stays before flying out of FLL and it served the purpose just fine.

  • Stayed May 2014, traveled with family
    • 5 of 5 stars Value
    • 4 of 5 stars Location
    • 5 of 5 stars Sleep Quality
    • 4 of 5 stars Rooms
    • 4 of 5 stars Cleanliness
    • 5 of 5 stars Service
Was this review helpful? Yes 1
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Sheraton_SuitesCC, Manager at Sheraton Suites Cypress Creek Ft. Lauderdale, responded to this review, June 24, 2014
Thank you for your comment, we are happy to hear you enjoyed your stay with us.
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This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
Chicago, Illinois
Senior Reviewer
9 reviews 9 reviews
4 hotel reviews
Reviews in 6 cities Reviews in 6 cities
5 helpful votes 5 helpful votes
4 of 5 stars Reviewed May 30, 2014

The rooms have been remodeled with all new furniture. Though it isn't close to the beach, it is about 10-15 minutes. It has a very nice work out room. The pool is ok, not great. The new club room is very nice with good breakfasts. The nightly appetizers weren't very good. For the price you can't go wrong choosing this hotel. The rooms are big enough for a family with two children as there are two separate rooms with a pull out couch.

Room Tip: Request a room as far away as possible from the train tracks. The train seems to run till at least...
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  • Stayed May 2014, traveled with friends
    • 5 of 5 stars Value
    • 3 of 5 stars Location
    • 5 of 5 stars Sleep Quality
    • 5 of 5 stars Rooms
    • 5 of 5 stars Cleanliness
    • 5 of 5 stars Service
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This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Sheraton_SuitesCC, Manager at Sheraton Suites Cypress Creek Ft. Lauderdale, responded to this review, June 24, 2014
Thank you for your comment, we are happy that you enjoyed our newly renovated property.
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West Palm Beach, Florida
Top Contributor
103 reviews 103 reviews
19 hotel reviews
Reviews in 30 cities Reviews in 30 cities
72 helpful votes 72 helpful votes
4 of 5 stars Reviewed May 27, 2014

So, I heard that the hotel had undergone some renovations, but we didn't see any updated decor, perhaps some of the rooms had been, but not ours. The valet stand that was in the front was all torn up, but other than that, I didn't see any evidence of remodeling going on. We've stayed at this hotel a couple of times before and they used to have microwave's in the rooms, but there weren't any this time.

Checking in couldn't have been easier, I had called a few days ahead and requested a specific room location and got exactly what I asked for. The young woman at the front desk, Ashli, was so welcoming and professional, it was very nice.

The room could have been vacuumed a little better. We found debris from previous guests.

WIFI in the rooms is dicey, it's come and go. In the lobby is much better, but when it's 6am and you want to check in with work before getting ready for the day, it's a lot more convenient to be able to do it from your room. And, we had a constant issue with our key card. We had to have the card reprogrammed half a dozen times over the course of 3 days. We were told to keep it away from our cell phones and so we did, but were still locked out of our room. We kept the card away from everything, phone, other credit cards, drivers license, etc., but it still had to be reprogrammed numerous times. My honey says it is because the locks are old and being in the business, I think he would know what he's talking about.

If you're on an upper floor, be prepared to wait, the elevators are so old that they are VERY slow.

All in all, this is a good place to stay, even with the minor blips.

  • Stayed May 2014, traveled on business
    • 3 of 5 stars Location
    • 3 of 5 stars Rooms
    • 4 of 5 stars Service
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This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Orlando, Florida
Senior Contributor
44 reviews 44 reviews
11 hotel reviews
Reviews in 24 cities Reviews in 24 cities
17 helpful votes 17 helpful votes
5 of 5 stars Reviewed May 26, 2014

This hotel is a resort type hotel. Very nice, great staff, good feeling. The room are big and they come complete with micro and fridge. The spa is outside. The gym area is good. They have some shuttle service to 3 miles of hotel. They are also on the TRI rail stop. Cypress is the one you want to get off. You can almost walk through the new parking lot to the hotel or call the hotel and they will send shuttle over to pick you up.

Room Tip: stay toward the back of building or on higher floors for best sleep
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  • Stayed May 2014, traveled with friends
    • 5 of 5 stars Value
    • 4 of 5 stars Location
    • 5 of 5 stars Sleep Quality
    • 5 of 5 stars Rooms
    • 5 of 5 stars Cleanliness
    • 5 of 5 stars Service
Was this review helpful? Yes
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Sheraton_SuitesCC, Manager at Sheraton Suites Cypress Creek Ft. Lauderdale, responded to this review, June 24, 2014
Thank you for your comment, we are happy you enjoyed your stay. We hope to see you soon.
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
Key Largo, Florida
Reviewer
4 reviews 4 reviews
4 hotel reviews
Reviews in 3 cities Reviews in 3 cities
2 helpful votes 2 helpful votes
2 of 5 stars Reviewed May 22, 2014

I stayed here last year in July for an event only for one night, I have to say their customer service is not horrible the lobby is decent nothing special looks like they haven't changed anything since the 90's. Once I got to my room you can tell it is outdated ceilings have mold and if you're lucky hopefully your A/C will work, when I was getting ready to unpack I noticed the carpets were filthy and it looked like they had just got done with maintenance in the room since it was still dusty, there was an old used toothpaste by the bed like the housekeeper did not see it (within eye sight) and the A/C made a horrible noise. I called the front desk and they moved my room to what seemed to be a "better" room, still A/C did not work properly and was VERY cold all night, this time I was too tired so decided to keep this room. Next morning breakfast was pleasant over at the restaurant the server was great as well as all the other staff, I don't think I would be staying here anytime soon guess the price says it all and since I was here for a night only I was not looking for luxury at all but even for a short stay my room could've been clean at least.

Room Tip: If you're on vacation and want to be relaxed and close to the beach DON'T stay here, there i...
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  • Stayed July 2013, traveled with friends
    • 1 of 5 stars Value
    • 3 of 5 stars Location
    • 1 of 5 stars Sleep Quality
    • 2 of 5 stars Rooms
    • 1 of 5 stars Cleanliness
    • 4 of 5 stars Service
Was this review helpful? Yes 1
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Sheraton_SuitesCC, Manager at Sheraton Suites Cypress Creek Ft. Lauderdale, responded to this review, June 24, 2014
Thank you for taking the time to comment on your stay with us. Please know that all your comments have been forwarded to the respective department heads for review. We are in the process of finalizing our renovation plans and hope you will give us another opportunity to better serve you in the future.
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This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
Orlando, Florida
Top Contributor
97 reviews 97 reviews
87 hotel reviews
Reviews in 44 cities Reviews in 44 cities
56 helpful votes 56 helpful votes
4 of 5 stars Reviewed May 20, 2014

I stayed here for a quick overnight while in the Fort Lauderdale area and I thought it was pretty decent.
Ashli at the desk was great and very welcoming! The hotel you can clearly tell shows its age but they are doing some improvements.
Rooms were decent, bathrooms were a little small but clean. Beds were amazing!
Balcony was really tiny!

There were some cons though...
Elevators were really slow.
Our room door was left open when we first arrived.
There was a comment card from the previous guest still inside the room.
There was a really annoying bright light flashing directly at our balcony window.

I also noticed lots of dirty linens in the hallways that just sat there for hours and nobody picked them up. I just think management should be more strict on there staff on the cleaning staff because this property has great potential.

  • Stayed May 2014, traveled with friends
    • 5 of 5 stars Value
    • 4 of 5 stars Location
    • 5 of 5 stars Sleep Quality
    • 5 of 5 stars Rooms
    • 4 of 5 stars Cleanliness
    • 4 of 5 stars Service
Was this review helpful? Yes
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Sheraton_SuitesCC, Manager at Sheraton Suites Cypress Creek Ft. Lauderdale, responded to this review, May 22, 2014
Thank you for your comment, we are happy to know you felt welcomed by Ashli. I have scheduled a meeting with the Executive housekeeper to further discuss your comments.
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
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Additional Information about Sheraton Suites Cypress Creek Ft. Lauderdale

Address: 555 NW 62nd Street, Fort Lauderdale, FL 33309
Phone Number:
Location: United States > Florida > Fort Lauderdale
Amenities:
Bar / Lounge Business Center with Internet Access Fitness Center with Gym / Workout Room Free High Speed Internet ( WiFi ) Free Parking Kitchenette Pets Allowed ( Dog / Pet Friendly ) Restaurant Room Service Suites Swimming Pool Wheelchair access
Hotel Style:
Ranked #83 of 133 Hotels in Fort Lauderdale
Price Range (Based on Average Rates): $$
Hotel Class:3.5 star — Sheraton Suites Cypress Creek Ft. Lauderdale 3.5*
Number of rooms: 253
Official Description (provided by the hotel):
The Sheraton Suites Cypress Creek Fort Lauderdale Hotel is located only a short drive from the Fort Lauderdale-Hollywood International Airport (FLL) and many exciting things to do in Fort Lauderdale. ... more   less 
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Also Known As:
Sheraton Suites Cypress Creek Ft. Lauderdale Hotel Fort Lauderdale
Sheraton Hotel Fort Lauderdale
Sheraton Fort Lauderdale
Fort Lauderdale Sheraton

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