Hotel is totally renovated and the train noise has STOPPED! The train can't blow its horn any more at this intersection!! Hotel rooms are beautiful and very comfortable. Great staff and food at dinner was wonderful.

We stayed 3 nights at the Sheraton beginning Dec. 28th. When we checked in at 5:00 we were told that our room was not ready. Check in time was at 3:00. We were not happy since we had dinner reservations at 6:30 and would have liked to shower first. After complaining they found a room for us. It was a renovated room that was not quite ready. There were baseboards missing, no garbage cans, a light switch cover missing. When my daughter went to use the shower the water would not go down. We called maintenance and they came right away. Since we had to leave I don't know how long it took him to fix the shower. When we got back later that evening the shower was fixed, but he left a dirty bathtub and dirty bathroom floor. Also when we opened the sofa bed that night there were no blankets or sheets on the sofa. We called the front desk and they sent housekeeping up to clean, but they said that there were no blankets or pillows available. That was true for the entire 3 days.
Also, towels were very difficult to get. One day they cleaned our room and did not leave any towels because they didn't have any.
This hotel has a lot of potential, but right now they are very disorganized!

We booked our overnight stay online and noted that there was an alert that there were renovations that were being completed at this property. We called and was assured that the renovations were complete and nothing would be going on during our stay.

Overall the service from the front desk and catering staff was indifferent at best!

Upon check-in we were given a room that looked as if they started the renovation, however, did not complete it. The baseboards were missing and there were chips and holes in the wall. We asked for another room and ended up getting a room that smelled very musty, the electrical in the bedroom did not work (no lights, phone or TV) and the bathroom had urine stains on the floor.

We ended up checking out immediately and found a Marriott down the street.

We have nothing to say except STAY AWAY....you'll get a better value for your money elsewhere!

Whenever we go to FLL as a family, we always try to stay at Sheraton in Cypress Creek. We just returned from another stay on December 14. This is a great hotel to stay at. The bedrooms come with double queens beds or a King size and the pullout is very comfortable.

Yes there is a train station nearby, but once we were in our room (and our room this time was on the side of the train track) we did not even hear the train at night.

The airport nearby is not a bother. Many of the airline personnel usually stay here overnight.

The inerior of the hotel is very nice and the flat panels tv's in the rooms are out of this world.

If you are just planning to relax in the hotel the rooms are a joy to be in all day long.

The bellman are not always on duty, but when they are not the cart is available that you can use to carry your own luggage.

Overall this is an excellent hotel and would highly recommend it to business travellers and familes.