Mick was very helpful in every aspect of what we were looking for... Had wonderful pointers and referred us to the best places.
He let us know how to access the internet (free) on our laptop.. Once we figured it out, it was good.
There is a laundry facility there, but it is open basically the same hours as the office, so not 24/7 but a good deal of time (just as an FYI so you don't leave yourself too late to use it if you want to)
My husband enjoyed the coffee each morning.
The dog is really sweet and very good with strangers.
The pool? We didn't try it, we had only a couple days in town so sight saw most of our time - saw many people enjoying it though.
We had an end unit on the second floor overlooking a shuffleboard court.
We noticed we were about a block and a half away from the ocean and had a lovely view. For the life of me, I cannot locate my pics to put on here, if I do, I will drop them in.
Everything was clean-ish... I noticed in the bathroom there were some darker marks on the door, like hand marks that could have been either wiped off or painted over, tiles were clean-ish as well, could definitely see dirt build up.. The screen looking out of the shower.... Not pretty. (might be that is normal around sandy beaches?)
There is a shuttle I wish we had discovered the day we got there - it was free and went up and down the strip, it sure helped those feet out when coming home.
The walls were paper thin, you can hear the next door neighbor clearing their throat literally as if they are in your room.
I am not sure if it was the walls or the fact that there was a door that could join our rooms? Maybe there was space under?
I am pretty sure there was a space under our front door and our windows were those slat things with screens... We couldn't really shut them tightly so there was definitely no ability to control the noise outside by shutting doors and windows, we found we had to whisper to have any sort of conversation we wanted to keep to ourselves.
Our freezer was in dire need of a thaw... We bought some frozen food and had a heck of a time fitting it in as there was ice that had grown inwards.
We really appreciated having a kitchenette to work with - however, wished they would sell a days worth of dish soap (maybe in a small salad dressing to go container?) instead of having to buy a full small soap container full, just to throw out or donate it back to them.
I would have been happy paying 50 cents or a $1 a day extra to have a full sized one that just stayed in my kitchenette, that I could just use for one wash if I needed it.
I just didn't want to feel like we had to buy a container to get one use out of it. Not sure the fix there, and think its nice they even supply it for purchase, just wish there was a way to work it better. (there was very little to complain about with this hotel... I'm just thinking out loud what would have made it better)
Mick gave us a name of a guy that had a car rental place - he was wonderful, picked me up at the hotel, drove me to the car rental place, when we dropped it off, he drove us to the cruise port. Ask Mick his contact info... This guy is wonderful (Gold coast??? something or other company I believe)
He also let us know that Miami was very close, and how to get a really scenic drive there and south beach.
All in all, I would definitely go back, I completely recognize that this is not a five star, nor was I expecting one, but, I think it could do with a bit better of a clean in the rooms, some way of soundproofing a bit better and a workaround with dish soap.