How does a Supervisor at the front desk not even look up from her computer screen to say hello and smile when checking someone in? This was the unwelcome theme of our stay. At the restaurant you are greeted by another unfriendly, unwelcoming individual. At the bar, we encountered an employee who should be kept as far away as possible from guest interactions, basically stood at our table in silence, until we realized that it was our cue to tell her what we wanted to order. And so it was, and another, and another. As with most places, there are always a handful of employees who shine, like the valet (named Nelson?) who greeted us with a warm smile and welcomed us every time he saw us and other guests. But he was greatly outnumbered.

The hotel is old, and a mess. Old was appealing, a mess was not. Some stained carpets throughout, many trims were peeling or broken, and we were greeted by a puddle in the carpet in our room. We saw spare parts from half finished projects tucked away in corners throughout different parts of the hotel. We went into the gift shop and found more of the same, unpacked boxes, messy floor, I was tempted to run a vacuum cleaner myself.

If this Hotel improved its customer care and interaction, no one would notice half of the shortcomings.

Pros: Right on the beach. Unique bar with windows into the swimming pool. On or two employees who really shine.

This place is old and dirty. The staff is surly and give misleading information about the hotel. We never did get the full ocean view room we paid for. After three rooms we settled for a view of the beach. The room was never vacuumed as evidenced by the grape and skittle on the floor when we arrived and still there on the day we left. As an added bonus, the toilet began leaking on the bathroom floor on the day we checked out.

One of the worst hotels I have ever stayed in. Sheraton should be ashamed of themselves.

...but the cleanliness is another matter. We stayed in the building closest to the beach and it was extremely convenient and featured floor to ceiling windows overlooking the sand. The carpet was stained and dirty and the hallway was noisy, though. There isn't a whole lot within walking distance as far as places to eat but cab fare seemed very reasonable and you can take the water taxi from a stop just down the block. I would stay here again if I got a bargain rate.

Went there in 8/07 for a girls' getaway for a week and it was a great stay. We stayed at the Sheraton Yankee Clipper which was a very nice hotel, decently priced, private beach area that was never congested with people and service was great (except they really could use more towels). The nice thing about Ft. Lauderdale was that it is a very peaceful getaway with nice restaurants and attractions but if you are looking for nightlife you can go to the Riverfront section which has a nice strip of bars and nightclubs you can go in and out of (no cover and ladies' night at any place Wed. on!!) It is dead on Sundays though but Miami Beach is only 30 minutes away. Overall, a nice place, suggest you rent a car. We were very sad to go!!