We had a one-night layover and had confirmed reservations in an oceanfront room. After a big day of travelling with kids, they put us in a super-small, end-of-the-hall box of a room with a view of the construction next door. I asked for another room, so they sent us to another room that was oceanfront, but a KING bed, even though we were confirmed with 2 kids. So, we trucked downstairs again, and they finally put us in the room type we requested. We stuck with this room, but it was right next to noisy construction, there were cigarette butts on the lanai, and water damage on the ceiling. Our flight out the next day was late, so we needed a late checkout (3 hours past their requirement), for which they insisted on charging us an extra $75.

Most of the time we stay at Marriott beach and Ocean resorts and have always been satisfied, but this resort was terrible. The rooms were so worn and out dated, like 1970's - 1980"s decor. Holiday Inn type. The only upgrades was the white down comforter on the bed. Small room and very small balcony, Bathroom was decent size. The beach was okay, the pool area was beautiful. BUTTTTT if you want a hotel with a resort feel you will not get it here, This Hotel caters to business conventions, not to the Vacationer who is there for a week. It was was our first time to Fort Lauderdale and the last, if you want to vacation in the city (which most of us live in) than you may like it, if you want a Island or real vacation get away than go to Marco Island on the gulf or Key West, or even Panama City Florida. The front desk staff was very rude and check in was not good. The pool area has no service at all. Doorman, Valet and Bell staff was excellent. We spent a lot of Money here for a business Hotel. You don't even feel confortable in the lobby with shorts or a Bathing suit cover up because of all the business conventions going on. Definatly not a romantic place to vacation.

We just returned from a stay at The Harbor Beach Resort. We booked our trip with high expectations and while the beach was beautiful-the rest of the experience did not live up to the same level of expectation. First, the room and hallways were a bit out dated. The room also had a musty smell and there was chewing gum on our patio railings that had obviously been there for a long time. While much of the staff was helpful, the front desk was rude and unpleasant. The pool area was overcrowded and became progressively dirty as the day wore on. Used cups lined the side. Dirt is one thing, but a health hazard another. On a visit to the pool bathroom I noticed that someone had left a pile of feces on the floor. Some unsuspecting visitor stepped in it leaving feces tracks through the bathroom. I went to a pool staff member to quietly notify them someone needed to clean the mess. She was polite but informed me they had already called twice and noone had come. They would try to call a third time. Needless to say I didn't go back to check. While many of the concepts in the hotel are good, the application is not.

We needed a nice place to stay overnight before flying out of Fort Lauderdale. We found all that we could possibly want in these accomodations. Our day on Friday was filled with fun for my grandson Ryan -age 5. The day ended with a showing of a family movie at the "dive-in" movie theater at the pool. There are so many wonderful activities planned for young children and families. The facilities are clean. The staff is efficient and friendly. We hope to return someday for a much longer stay.
J.C. from KY