After the horrible treatment we received from this hotel 2 years ago, I was so unhappy to hear we had to go there again; for a business meeting this time. Upon our arrival we were assigned an oceanfront room on a high floor, as requested. As a Marriott Gold Rewards member, my reservations are linked to a profile which specifically request being away from the elevators and ice machines. The room we were given was directly next to both of them!!!! My complaints went unanswered while we were there and it was not until we returned home and complained over social media that we got an email from Marriott.
Bottom line, it's a beautiful place on a gorgeous beach; but extremely overpriced with no idea of customer service at all. There are plenty of other places to stay in Ft Lauderdale. They're not getting my money anymore.
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- Also Known As:
- Harbor Beach Marriott Resort And Spa
- Harbor Beach Marriott Hotel Fort Lauderdale
- Marriott Harbor Beach
- Marriott Fort Lauderdale
- Fort Lauderdale Marriott
- Marriott Hotel Fort Lauderdale
- Marriott Ft Lauderdale