In a nutshell there were several problems during our stay, but the most frustrating part, which brings me to write this review, is a completely incompetent, unmotivated staff. I had to request an ant problem to be addressed three times, the shower still has not been fixed after three days, and today I had to ask for fresh towels twice (the second time was fairly stern). They ran out of towels at the pool, but did not seem to care.
The property is older and some parts could be maintained better. The beds are extremely hard and uncomfortable. The hotel is loud and the walls are thin. The locks on the doors are the old chain type.
The pool bar is overpriced and the service is pitiful. The inside bar has poor service too, but at least they can mix a drink ( cocktails $8-$10 each). There are no kid-friendly foods at the hotel, and the closest options are about a mile away (also expensive).
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