Excellent, I`ve not a bad thing to say about our stay here. When we arrived the bell man couldn`t have been more helpful even though we weren`t valet parking. We checked in early, the staff were polite and efficient. The bell man delivered all our luggage to our room whilist we were parking the car and I was expecting him to be hanging around for a tip when we got to our room but he wasn`t which I was pleasantly surprised by.
The hotel was modern and chic which some people find a bit sterile but I loved it, it constantly looked clean and shiny. The air con was so powerful that it was a massive relief when coming in form the florida heat.
The room was stunning, it looked out over the pool and was huge. The bed was extremely large but looked small in the room - a little sad but I was really impressed with the iHome docking station in the room - the balcony was a good size. The bathroom was large enough and the shower was brilliant. We were given plenty of towels for our use. The room and the hotel was spotlessly clean at all times. There was a fridge which came in handy and if you wanted to stay in there was a flat screen TV. There was some renovation work happening on the main walkthrough but this didn`t affect our stay at all. I have stayed in a lot of hotels and by far find this the best. We weren`t travelling with children so I can`t comment on balcony safety etc. but I wouldn`t advise they go anywhere alone as its open to the harbour obviously to allow yachts to moor so there is quite a water hazard.
The pool was glorious and very clean with plenty of beds provided. The concierge and again the bell man were friendly and more then helpful with getting cabs for us and giving us extensive recommendations for places to eat.
The staff working at the pool bar were helpful although one a little grumpy but otherwise they were friendly and helpful.
The china grill I heard good things about the food but as its a hotel I thought it a little overpriced.
Location was excellent for both the airport and the port. I wouldn`t recommend trying to walk to the beach or shopping as its a little far but the hotel is located well for the water taxi which drops you near both.
The only down side was that you do get free wifi it was $10 a day and car parking was $18 a day which I thought a little steep.
We had early check out which went smoothly they had charged us extra days parking but we more then happy to rectify and it was sorted immediately.
Overall I can not fault my experience, it was excellent and I wouldn`t hesitate to stay again or recommend this hotel.









