I found that the staff in general were very good. Very cordial, responsive and efficient. In particular, Jacques was able to take a bad situation and make it better, making a 3 night stay very enjoyable. We got in late on a Thursday night and although our rooms were available they were not changeable because the Hotel was full. The next morning I spoke to Jacques and he was able to make suitable changes without any of the usual hassles you might expect from a comparable hotel. This Hotel has a garden courtyard with a pool, restaurant patio and a bar which is just a Shangri-La.
- Official Description (provided by the hotel):
- Universal Palms Hotel is one block from Lockhart Stadium in the Cypress Creek business district, 11 miles from Fort Lauderdale-Hollywood International Airport, and 4 miles from the beach. Adjacent to Interstate 95, the hotel is four miles east of Florida's Turnpike and Lauderdale-by-the-Sea, nine miles from downtown Fort Lauderdale (Las Olas Boulevard), 10 miles from Port Everglades and Coconut Creek Casino, 13 miles from Sawgrass Mills, and 24 miles from Sawgrass Recreation Park (Everglades). Hotel amenities include the sundeck and pool, garden courtyard and exercise room. The hotel also offers free parking, Wi-Fi access in lobby and pool areas, and one of the largest pools in Ft. Lauderdale. ... more less
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- Also Known As:
- El Palacio Fort Lauderdale
- Hotel El Palacio