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Embassy Suites Fort Lauderdale: Traveler Reviews


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Traveler Reviews

71% Recommend
4.0 of 5 stars 125 reviews
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Ho-hum

Embassy Suites Fort Lauderdale

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2 of 5 stars
prettypiphi 3 contributions
Orlando, Florida
Jun 14, 2005
10/11 found this review helpful

I would have preferred staying at a cheaper hotel on the beach. At least then I could have had the beautiful view outside my window to distract me.

The breakfast ranged from fair to poor. I have stayed at a few Embassy Suites and this one definitely had the worst breakfast. The cocktail hour was great when you consider it's free liquor.

The pool area is outside and it closes at 11pm so people who like to sit in the jacuzzi late into the evening are out of luck. The hotel security guard makes sure that nobody hangs around.

The bar maid was rude when I asked her for a drink suggestion. Even though there was only one other couple in the bar and they already had their drinks, she shrugged her shoulders and walked off.

Another problem was parking. There was a multitude of parking spots but the hotel charged you $7 plus tax (46 cents) to self-park in a lot that was about as secure as a WalMart lot.

The wireless Internet costs $10 a day but we could not get a decent signal even though we walked outside to the atrium area. It was extremely poor for a business hotel. Especially since they don't offer dial-up or cable as an alternative to the wireless. They charge $1.00 per five minutes at the computer center behind the concierge desk. It would be nice if the connection was a little faster though. I spent half the time waiting for the web pages to load.

As an added bonus the fire alarm went off two nights in a row. On Saturday night itwent off from 3:30am to about 5 or 6:00am while on Sunday night it went of at 5:00am. Needless to say a few of us were tired and grumpy the following days.

For $118 per night (plus 3 nights parking) I was extremely disappointed. I won't be staying at the Embassy Suites in Fort Lauderdale at 17th Street in the future.

  • My ratings for this hotel
    • 1 of 5 stars Value
    • 4 of 5 stars Rooms
    • 4 of 5 stars Cleanliness
    • 2 of 5 stars Service
  • Date of stay June 2005
  • Member since March 08, 2005
  • I recommend this hotel for Families with young children, Families with teenagers
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
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Average price*: $192 (year-round)
Call now to book: 1-800-45-HOTEL from hotels.com
Hated it

Embassy Suites Fort Lauderdale

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2 of 5 stars
kcribb1 20 contributions
Jun 12, 2005 | Trip type: Business
3/6 found this review helpful

The only good thing I can say is I'm glad I didn't pay for the room! Well, maybe two. It is close to downtown.

The bed was horrible and no doubt the worst bed I have ever attempted to sleep... and I mean attempted! The rooms are not double paned, which should be on the top of their priority list.

Do yourself a favor and stay elsewhere.

  • My ratings for this hotel
    • 1 of 5 stars Value
    • 1 of 5 stars Rooms
    • 2 of 5 stars Cleanliness
    • 2 of 5 stars Service
  • Date of stay June 2005
  • Member since January 18, 2004
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
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Average price*: $192 (year-round)
Call now to book: 1-800-45-HOTEL from hotels.com
Good for pre and post cruise stays

Embassy Suites Fort Lauderdale

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5 of 5 stars
A TripAdvisor Member
Mount Laurel, New Jersey
Mar 2, 2005
13/13 found this review helpful

We stayed at the Sheraton Yankee Trader pre-cruise. And were going to stay there post-cruise, but chose to cancel, and made reservations at the Embasy Suites. This hotel had everything the Yankees Trader did not. Free shuttle service to the cruise port, hotel and airport. Free buffet breakfast daily, complimentary drinks from the bar for "happy hour", Many sit-down or fast food restaurants within walking distance as well as an Italian Restaurant in the hotel, many shopping choices within walking distance to get souvenirs or those last minute forgotten items, like 30 SPF Sunscreen. The layout of the hotel was interesting, a balcony off the bedroom faced the Publix Supermarket and a view of several smoke stacks, but the front room faced the courtyard and had a picture window so you could allow natural light in from the front and back of the suite. The beds were a little worn but we were told the suites were being renovated this year and it would include new beds. I will be staying here for all of my cruises that leave from Fort Lauderdale.

  • My ratings for this hotel
    • 5 of 5 stars Value
    • 3 of 5 stars Rooms
    • 5 of 5 stars Cleanliness
    • 4 of 5 stars Service
  • Member since March 07, 2005
  • I recommend this hotel for Young singles, Older travelers, Families with young children, Families with teenagers, Tourists
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
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Average price*: $192 (year-round)
Call now to book: 1-800-45-HOTEL from hotels.com
Disappointed stay

Embassy Suites Fort Lauderdale

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2 of 5 stars
A TripAdvisor Member
Sacramento, CA
Feb 25, 2005
4/7 found this review helpful

My friends and I recently stayed at the Embassy Suites in Ft. Lauderdale for a pre-cruise night. There were a few big advantages to staying at this hotel: complimentary airport shuttle; complimentary shuttle to the cruiseport; and complimentary hot buffet breakfast.

However, all of my friends and I had difficulty with the comp airport shuttle and either ended up waiting at the airport for a long time (30 min-1 hr) or having to deal with rude staff.

When I got my luggage in baggage claim and called the hotel, they told me a shuttle would come within 15 minutes which was fine. As I was waiting at the very busy shuttle stop area, I noticed an Embassy Suites shuttle pass by me. I tried to flag the drive so he didn't see me. Since I wasn't sure if that was my pick-up or a different shuttle, I decided to wait another 15 min. before calling since they did tell me 15 min. and that shuttle came by within 10. The lady whom I spoke to on the phone the 2nd time at the hotel was extremely rude and interrupted me when I was trying to explain my situation to her. She immediately wanted to verify that I was standing in the right place, already making an assumption that I had made a mistake which is why I had to wait so long. When I told her I was standing exactly where the first hotel person instructed me to stand, she said another shuttle would come by in 15 minutes. I ended up waiting almost an hour before I got to the hotel, which was only 10 minutes or so from the airport!

It seemed that the hotel only had 1-2 shuttles running even though we saw other hotel shuttles circle around several times during our long wait and other people come n' go while we waited and waited.

Then, I didn't think the front desk person was very friendly either. I told her about my long wait and she didn't even apologize that I had to be inconvenienced in that way. Also, she didn't ask me if I needed assistance with my luggage!

My other friend also experienced rudeness from the hotel shuttle operator and the third friend had to wait a really, really long time for her shuttle even though the hotel told her they would be "right there."

I was very disappointed with the service at the Embassy Suites, which is supposed to be a hotel of some caliber. I have received much nicer, courteous service at Marriotts and Sheratons.

Also, there was only one poor guy working as the valet the next day and we had to wait quite a while for some assistance. They ought to hire more people and train them to be more service-oriented!

I doubt I'd want to stay here again!

People normally pay about $250 to stay here and I don't think it's worth it at all. The rooms are decent and good-sized and the breakfast was excellent, but the service was very disappointing.

Embassy Suites should know better!

This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
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Average price*: $192 (year-round)
Call now to book: 1-800-45-HOTEL from hotels.com
Ok, but don't pay full price!

Embassy Suites Fort Lauderdale

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3 of 5 stars
sp2001 9 contributions
Philly, PA
Feb 2, 2005
7/8 found this review helpful

I stayed here using Hilton Honors points in early Feb, 2005. Our room was a bit worn, the bathroom was small and slightly smelly, the balcony was too small to sit on, and although we were on the 11th floor, the noise from traffic was annoying. The food at the restaurant was pretty bad. On the plus side, they happily gave us late checkout, the airport shuttle was great, the pool was lovely and the breakfast was nice. (not great quality food, but alot of it!) Embassy Suites are generally really nice, I would say this was one of the worst I have stayed at.
We did take a taxi to the beach ($6 each way) and also walked to the water bus (took a taxi back afterwards, $4). I would stay here again if rooms were cheap, but if I had payed over $75 I would be very disappoined!

This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Was this review helpful? Yes No
Check Rates
Average price*: $192 (year-round)
Call now to book: 1-800-45-HOTEL from hotels.com
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