We've stayed at a lot of Embassy Suites and it is clearly our favorite brand when the whole family travels since you can get more than four into the room. What I like about this hotel is the location....easy to get to downtown, the beaches, the expressways, etc. What I didn't like is the cruise crowds. If you are trying to check in, as we were, on a cruise day it is pandemonium. The staff does a great job, but trying to check in at noon and already having 72 people ahead waiting was quite a surprise. Nevertheless, the staff is very good and the pool area very nice as well as all the standard Embassy Suite advantages (reception, breakfast, etc.). The worst thing about this hotel: the internet in the business center or kiosk. It was slower than the first dial up connection I ever had (no kidding). It is soooo frustrating when it takes 20-30 minutes to finally get through a flight check in process only for the connection not to be strong enough to trigger the wireless printer. Simply incredible for this day and age and something they have to fix. We had heard from another guest that they had the same experience at 3am so it wasn't just a high use issue.