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Embassy Suites Fort Lauderdale: Traveler Reviews


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Traveler Reviews

71% Recommend
4.0 of 5 stars 126 reviews
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Enjoyed the hotel, ground transportation more aggrivating than necessary

Embassy Suites Fort Lauderdale

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4 of 5 stars
civilengtiger 226 contributions
Helena, Alabama
Jan 24, 2008 | Trip type: Business
7/7 found this review helpful

I found the Embassy Suites to be above average and enjoyable during my stay. The high-rise hotel with interior room entrances is located in a low-rise commercial/business area and was easy to access from major roads. Upon landing, I called the hotel to find out if they had a shuttle van and was told they had a hotel shuttle for $7/person, but that a driver wasn’t available at the moment which was odd and disappointing. Ground transportation would be a problem on the return trip as well (see below). A cab ride from the Hollywood-Ft. Lauderdale Airport was $11.70 and took about 15 minutes. The area appeared to be generally safe and I had no concerns walking around after dark. The hotel has numerous restaurants (Outback Steak House, Firehouse Subs, Moe’s Southwest Grill, another steakhouse, etc.), a Publix supermarket, and convenience stores within easy walking distance; there is also a restaurant and bar inside the hotel. Check-in at the front desk was quick and the front desk staff polite and helpful. The room was spotless upon entering. The hotel did have wireless internet access for $9.95/day; the internet connection was fast and reliable. Available electrical outlets to plug in laptops, battery chargers, etc. were plentiful and conveniently located. The room contained a coffee pot, two flat screen TVs, iron, ironing board, and extra blankets. My suite included a sitting/TV/work room and a separate bedroom which could be closed off with a solid wood door. The décor was modern and tasteful. The bed was too soft for my taste though the bedding was very nice. Oddly, the only item in poor condition in the room was the ironing board which was quite literally falling apart. One safety concern is that all the rooms appear to have an open air balcony; I was concerned from a child safety aspect (though the railings were very robust with narrow openings) and a personal safety aspect – some balconies are physically joined with only a railing height wall separating the two balconies which would require no effort to climb over. In such a room I would ensure my sliding door was securely locked, I did. I found the “bloom” brand bathroom products to work well. Public bus transit is available near the hotel. I did not have significant problems with noise from inside the room, neighboring rooms, or outside the hotel. The noise of the atrium waterfall and loud discussions in the atrium (particularly during happy hour) was noticeable though not annoying in the sitting area, some wind noise and aircraft roar was heard in the bedroom, though the more distracting atrium noises could be dramatically reduced by shutting the bedroom door. An internet kiosk is available in the lobby for checking-in for flights (with printer), I did not notice a full service business center though I didn’t look for it either. A well equipped and maintained gym is located on the 12th floor. The meeting rooms were bright and open, located right off the main atrium with restrooms nearby. An expansive buffet breakfast is included in the room rate and included eggs, sausage, pancakes, French toast, and grits – as good as a Shoney’s or IHOP style restaurant. Nearby attractions include the Ft. Lauderdale Convention Center and Cruise Terminal. Both are within walking distance, though I wouldn’t want to carry any heavy items. The beach is several blocks further and is walkable, though a long walk. My cabdriver said that it was about $7 for a cab ride to the beach from the hotel and I think it would be worth it to get dropped off where you like. Other properties nearby include a Hyatt Place. Trying to return to the Ft. Lauderdale Airport was convoluted as well. In the morning I asked the front desk about the shuttle and was again told that a shuttle ran on the hour and half hour “for $8 I think”. Then when I was leaving I asked the bellman where the shuttle was; instead of pointing toward an Embassy Suites marked shuttle van, he called over a black SUV. After reading a very helpful previous post about unlicensed limos serving this hotel, I asked to see the SUV’s taxi/limo license and their business license before I loaded my bag or entered the SUV. The driver showed me the Broward County permit and their FLL airport decal affixed to the windshield and thanked me for asking, as he explained, they don’t like nor want unlicensed taxis taking their business and he confirmed that there is a problem with taxis at the airport which don’t have Broward County permits or FLL airport permits as required by local ordnance. The quoted and actual cost for the SUV ride was $12 and I didn't have any problems with the driver or service. I have stayed at this property twice and would definitely stay at this property again.

  • Liked — room comfort, lots of electrical outlets which were convieniently located
  • Disliked — Ground transportation to/from FLL airport; lack of a well organized hotel shuttle, questions about licensed/unlicensed taxis at FLL and hotel
  • My ratings for this hotel
    • 3 of 5 stars Value
    • 4 of 5 stars Rooms
    • 3 of 5 stars Location
    • 5 of 5 stars Cleanliness
    • 3 of 5 stars Check in / front desk
    • 3 of 5 stars Service
    • 3 of 5 stars Business service (e.g., internet access)
  • Date of stay January 2008
  • Visit was for Business
  • Traveled with Business colleagues
  • Age group 25-34
  • Member since July 07, 2005
  • Would you recommend this hotel to a friend? Yes
  • I recommend this hotel for People with disabilities, Older travelers
  • I do not recommend this hotel for An amazing honeymoon, A romantic getaway
  • I selected this hotel as a top choice for Business meeting / Event
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
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Average price*: $193 (year-round)
Call now to book: 1-800-45-HOTEL from hotels.com
A good choice

Embassy Suites Fort Lauderdale

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5 of 5 stars
blumen 5 contributions
Glenshaw, PA
Jan 20, 2008 | Trip type: Business, Couples
5/5 found this review helpful

Stayed here for a business trip that took us to Ft. Lauderdale.

I don't particularly care for Ft. Lauderdale (It's too busy and congested for my preferences) but this hotel made the stay pleasant.

Our suite was clean and nicely decorated. The pool area was well landscaped and the pool was warm and clean. There was a decent fitness room.

The best part was the great breakfast in the morning! Made to order omelets, and lots of other choices to choose from. The manager's reception could have had some better munchies, but the drinks were a decent size, so that was a plus.

Overall, I'd rate this hotel well. I wouldn't hesitate to return.

  • Liked — The breakfast
  • Disliked — Noisy location on a VERY busy Ft. Lauderdale road
  • My ratings for this hotel
    • 5 of 5 stars Value
    • 5 of 5 stars Rooms
    • 5 of 5 stars Location
    • 5 of 5 stars Cleanliness
    • 4 of 5 stars Check in / front desk
    • 4 of 5 stars Service
    • 5 of 5 stars Business service (e.g., internet access)
  • Date of stay January 2008
  • Visit was for Business
  • Traveled with Spouse / significant other
  • Age group 50-64
  • Member since March 08, 2005
  • Would you recommend this hotel to a friend? Yes
  • I recommend this hotel for A romantic getaway, Girlfriend getaway, Older travelers, Tourists
  • I do not recommend this hotel for Young singles
  • I selected this hotel as a top choice for Business meeting / Event
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Was this review helpful? Yes No
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Average price*: $193 (year-round)
Call now to book: 1-800-45-HOTEL from hotels.com
The Hotel is using UNLICENSED Limousines.

Embassy Suites Fort Lauderdale

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4 of 5 stars
Chuck1j 1 contribution
Toronto Canada
Jan 9, 2008 | Trip type: Couples
10/10 found this review helpful

The Hotel it self I have no problems with, we had great service and value for the money. I just want everyone to know, what is happening with transportation at the Hotel and yes this is sanctioned by the Hotel.

The Hotel is using UNLICENSED Limousines. I asked for a Taxi to go to a local Restaurant for an event. I was loaded into a Black Limousine which was neither licensed or metered. He quoted a price that seemed reasonable at the time. The Driver spoke almost no English and did not know where to find the restaurant. I had to guide him there. I took a Licensed Metered cab back to the Hotel the cost was substantially less even though he was catch at 3 stop lights on the way back. I complained to the Concierge the next morning. She said she would give me complimentary Shuttle service to my cruise ship the next day. I watched her write it in the log. The next day she loaded us into another unlicensed limousine and sent us to the Cruise ship terminal less that 1 mile form the Hotel. When we Arrived the driver said I owed him $24.00. I told him to take it up with the Concierge as she had comped the service. He continued to argue until I told him to call the Police, he immediately got in this SUV and drove away. Not only are these guys operating illegally but YOUR Hotel is supporting this by calling up this Limousine serve before a legal Taxi. You have to insist on a Taxi before they will call one up. The parking spots reserved at the Hotel for the Taxi's are taken up by these illegal limousines. I was told by friends staying at the hotel that they had been scammed in a similar manner on there way to the Airport. They were quoted a price to the Airport when they got there the driver wanted double, saying he quoted per person. The rate they were quoted was almost twice the licensed cab ride rate, then he doubled it.
I have posted this to the Hotel customer service website.

  • Liked — Close to Cruise Terminal.
  • Disliked — Conceirge use of UNLICENSED Limousines.
  • My ratings for this hotel
    • 4 of 5 stars Value
    • 5 of 5 stars Rooms
    • 5 of 5 stars Location
    • 5 of 5 stars Cleanliness
    • 5 of 5 stars Check in / front desk
    • 5 of 5 stars Service
    • 5 of 5 stars Business service (e.g., internet access)
  • Date of stay December 2007
  • Visit was for Quality time with family
  • Traveled with Spouse / significant other
  • Age group 50-64
  • Member since May 27, 2004
  • Would you recommend this hotel to a friend? Yes
  • I recommend this hotel for Tourists
  • I do not recommend this hotel for Young singles, An amazing honeymoon, A romantic getaway, Girlfriend getaway, People with disabilities, Older travelers, Great pool scene, Pet owners, Families with young children, Families with teenagers
  • I selected this hotel as a top choice for Other
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Was this review helpful? Yes No
Check Rates
Average price*: $193 (year-round)
Call now to book: 1-800-45-HOTEL from hotels.com
One of the nicer Embassy Suites

Embassy Suites Fort Lauderdale

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4 of 5 stars
rockface67 17 contributions
New Jersey
Dec 26, 2007 | Trip type: Family
5/5 found this review helpful

As far as Embassy Suites goes this is one of the nicer ones with good staff, great location, and thoughtful management.

No, this is not a 5-star hotel, it's an Embassy Suites and it's fine for that.

What makes this place better than many is that they are constantly putting money into the place. All the rooms have mostly been redone. There are some things left untouched...the atrium area is typical and a little dated, the wallpaper in the bathroom looks like they left it, but everything else is redone. All new furniture, new tv's, the gym has been remodeled, a new business center is forthcoming. The bathrooms out by the pool have been redone. They are redoing what looks to be an outdoor bar or restaurant.

The pool is a little on the small side, if it's crowded chairs may be hard to come by, but there is an abundence of clean towels, and the water is warm and clean. The hot tub kinda sucks, but whatever. There's nothing wrong with this place at all.

I like the embassy suites like many families because you can fit comfortably with a family of 4 or so. Adults in the bedroom, 2 kids out in the second room. One on the pullout couch and one on the cot. We fit fine with the 2 of us and a 9 and 13 year old.

We missed the free breakfast each day. but heard it was pretty good. There are plenty of restaurants within walking distance or short drive. The hotel is close to the beach and a short drive (like 2 miles) to downtown Fort Lauderdale.

That's it. Anything negative you hear is mostly nitpicking or people thinking they get more than what they paid for. One word of advice, NEVER book the upgraded suite. We stayed in in for one night at $475 a pop. It's 3 rooms, a side to side bedroom with living room, as opposed to back and front like your typical Embassy Suites layout, with the rooms being a little larger, and then for some dumb reason an ajoining conference room. My little guy got a kick out of playing in it and running around, but obviously not worth extra money for that. I had been afraid that the 4 of us wouldn't be able to fit in a regular embassy suites room, from memory, but when we switched to the room next door, at a discounted rate of $169 it was way more than adequate and saved me a ton.

  • My ratings for this hotel
    • 4 of 5 stars Value
    • 4 of 5 stars Rooms
    • 5 of 5 stars Location
    • 4 of 5 stars Cleanliness
    • 5 of 5 stars Check in / front desk
    • 4 of 5 stars Service
    • 3 of 5 stars Business service (e.g., internet access)
  • Date of stay December 2007
  • Visit was for Quality time with family
  • Traveled with Family with teenagers
  • Age group 35-49
  • Member since November 12, 2005
  • Would you recommend this hotel to a friend? Yes
  • I recommend this hotel for Young singles, Girlfriend getaway, Older travelers, Great pool scene, Pet owners, Families with young children, Families with teenagers, Tourists
  • I do not recommend this hotel for An amazing honeymoon, A romantic getaway
  • I selected this hotel as a top choice for Other
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Was this review helpful? Yes No
Check Rates
Average price*: $193 (year-round)
Call now to book: 1-800-45-HOTEL from hotels.com
This hotel is wonderful!

Embassy Suites Fort Lauderdale

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5 of 5 stars
ohiomomto3 9 contributions
Dayton, OH
Dec 19, 2007 | Trip type: Family
4/4 found this review helpful

We stayed at this hotel pre-cruise with our family of 5 (3 teenagers). All I can say is WOW!!!!

Everyone wants to come back to this hotel when we cruise again. We had a waterview room on the 11th floor and it was great. There was plenty of room for our whole family.

All of the furnishings and bedding are brand new and it is very nicely done. The rooms in the hotel have a door and window that look out over the atrium. And that atrium is unbelievable! It is almost like being in a secret garden.

The personnel were all very nice, the pool with the waterfall is fabulous and perfect for an evening swim. The manager's reception is very busy but a great time. The buffet breakfast is very large and you can get made to order omlettes.

We would stay at this hotel again anytime and I fear my whole family is spoiled and will find it hard to stay in a normal hotel again!

  • Liked — loved the atrium area
  • Disliked — no free parking, no free shuttle
  • My ratings for this hotel
    • 5 of 5 stars Value
    • 5 of 5 stars Rooms
    • 4 of 5 stars Location
    • 4 of 5 stars Cleanliness
    • 5 of 5 stars Check in / front desk
    • 4 of 5 stars Service
    • 4 of 5 stars Business service (e.g., internet access)
  • Date of stay December 2007
  • Visit was for Quality time with family
  • Traveled with Family with teenagers
  • Age group 35-49
  • Member since October 19, 2005
  • Would you recommend this hotel to a friend? Yes
  • I recommend this hotel for An amazing honeymoon, A romantic getaway, Girlfriend getaway, People with disabilities, Older travelers, Pet owners, Families with young children, Families with teenagers, Tourists
  • I do not recommend this hotel for Young singles
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Was this review helpful? Yes No
Check Rates
Average price*: $193 (year-round)
Call now to book: 1-800-45-HOTEL from hotels.com
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