We noticed that you're using an unsupported browser. The TripAdvisor website may not display properly.
We support the following browsers:
Windows: Internet Explorer, Mozilla Firefox, Google Chrome. Mac: Safari.

“Arrive and find a real friend at the front desk. (Spanish Lenguage)” 5 of 5 stars
Review of Comfort Suites Airport & Cruise Port

Best prices for your stay
Enter dates for best prices
Check In mm/dd/yyyy Check Out mm/dd/yyyy
Show Prices
Compare best prices from top travel sites
and 6 more sites!
Save
You added Comfort Suites Airport & Cruise Port to your Saves list
Comfort Suites Airport & Cruise Port
2.5 of 5 Hotel   |   1800 South Federal Hwy, U.S. 1 and 17th Street Causeway, Fort Lauderdale, FL 33316   |  
Hotel website
  |  
Hotel deals
  |  
  |  
Hotel amenities
Special Offer
Choice Privileges Points
Ranked #28 of 133 Hotels in Fort Lauderdale
Irapuato, Mexico
Reviewer
5 reviews 5 reviews
4 hotel reviews
Reviews in 4 cities Reviews in 4 cities
“Arrive and find a real friend at the front desk. (Spanish Lenguage)”
5 of 5 stars Reviewed June 15, 2013

His name is TITO (Jose Jurado) , he real help us and give us ,good rate and we extend our stay for 3 nights more,and when we return for a long driving trip from Jacksonville and San Augustin ,we decide to arrive againg there, and have the luck to find him . So againg stay for an other night more , but now at this time with my son and his wife.,so use 2 rooms.
He introduce to us with Jessica a pretty color girl ,with hers blue eyes ,that work also at font desk , and she also was real great ,she give us a fine treatment ,like a relatives of her.
Let me tell you some thing, The most important for a Hotel is" the guest ". and the proprietary of this concessionaired hotel, have the right people working with him, people like this will be a great future managers. I´m a man with many years of experience and I don´t believed stay incorrect.Do not hesitate in contact me for more details. appreciated your interesting in this.

Room Tip: only the elevator crazy, he decide if go up or down. was funny.
See more room tips
  • Stayed June 2013, traveled with family
    • 5 of 5 stars Value
    • 5 of 5 stars Location
    • 5 of 5 stars Sleep Quality
    • 5 of 5 stars Rooms
    • 5 of 5 stars Cleanliness
    • 5 of 5 stars Service
Was this review helpful? Yes
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
ellenkarin, Director of Sales at Comfort Suites Airport & Cruise Port, responded to this review, June 17, 2013
What a nice review you wrote. Thank you so much. Especially for the lovely compliments for Tito and Jessica. We are really so proud of them. You're right - customer service is most important and we have an incredible staff. You comment on the elevator made me smile - but I assure you we are having it worked on. Next time you come, they will know which way to go. Thank you again.
Ellen Serra
Director of Sales & Marketing
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
Write a Review

460 reviews from our community

Traveler rating
    198
    158
    59
    22
    23
See reviews for
138
154
35
46
Rating summary
  • Location
    4.5 of 5 stars
  • Sleep Quality
    4 of 5 stars
  • Rooms
    4 of 5 stars
  • Service
    4.5 of 5 stars
  • Value
    4 of 5 stars
  • Cleanliness
    4.5 of 5 stars
Traveler tips help you choose the right room.   Room tips (126)
Date | Rating
  • English first
  • French first
  • German first
  • Italian first
  • Japanese first
  • Portuguese first
  • Spanish first
  • Any
English first
Mossyrock, Washington, United States
1 review
4 of 5 stars Reviewed June 11, 2013

The hotel is an older one but appears to be going through a remodel to update its' appearance. The complimentary breakfast had lots of variety; even though I wasn't able to get flavored creamer for my coffee the drug store next door had it!!!! Above all, the first person we came into contact with (Sharell) was not only extremely pleasant but took our immediate need for a room to heart. We had flown all night and arrived at the hotel at 7:30 a.m. - hours before check in. Sharell made sure we could get into our room by 10:00 a.m. and we were able to get some well needed rest before spending time and money in the area economy.

  • Stayed April 2013, traveled as a couple
    • 5 of 5 stars Value
    • 3 of 5 stars Location
    • 4 of 5 stars Sleep Quality
    • 4 of 5 stars Rooms
    • 4 of 5 stars Cleanliness
    • 5 of 5 stars Service
Was this review helpful? Yes
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
ellenkarin, Director of Sales at Comfort Suites Airport & Cruise Port, responded to this review, June 13, 2013
Thanks for your nice review. I'm so glad Sharell was able to help you get your well-needed rest when you arrived. Yes, we do have a great variety on our breakfast buffet. Unfortunately, flavored cream isn't an "approved" item but since we have CVS Pharmacy right next door, I'm glad you were able to find some. I hope we'll see you back here sometime in the near future.
Ellen Serra
Director of Sales & Marketing
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
Midwest CIty, OK
Senior Contributor
27 reviews 27 reviews
5 hotel reviews
Reviews in 9 cities Reviews in 9 cities
11 helpful votes 11 helpful votes
4 of 5 stars Reviewed June 11, 2013 via mobile

I stayed at this hotel while attending a nearby conference. We weren't in the room except to sleep and it was just what we wanted. Room was clean, the air conditioner was cold and the bed was comfortable. The hotel decor is a little dated and I swear the elevators knew when I was running late but I'd stay here again.

  • Stayed June 2013
    • 5 of 5 stars Value
    • 4 of 5 stars Location
    • 4 of 5 stars Rooms
    • 4 of 5 stars Cleanliness
    • 4 of 5 stars Service
Was this review helpful? Yes
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
ellenkarin, General Manager at Comfort Suites Airport & Cruise Port, responded to this review, June 13, 2013
Thanks for the nice review. I'm so glad you enjoyed your stay. Yes, our rooms are clean and as cool as you want them to be. We enjoyed having your meeting participants at the hotel. I hope you'll come back some time - maybe before a cruise out of Port Everglades?
Ellen Serra
Director of Sales & Marketing
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
Morgantown, West Virginia
Senior Contributor
29 reviews 29 reviews
14 hotel reviews
Reviews in 22 cities Reviews in 22 cities
30 helpful votes 30 helpful votes
3 of 5 stars Reviewed June 5, 2013

We booked this hotel online pre-cruise for one night. They have a free shuttle service from FLL airport which was very convenient. I believe they also offer free shuttle to Port Everglades, but we did not use this service. The staff is friendly and helpful. Check-in and check-out we had no problems at all. The property is in the midst of construction at the main entrance. We were not impressed with the hotel overall. It needs a major facelift. Walls need re-finishing and painting, carpet needs replaced. The HVAC needs updating too, as it still has the old units that sit under the window and can't be controlled by a thermostat. The room was large enough with a desk, fold-out sofa, and chair. The bed was comfortable, and while the duvet was clean, the comforter under it was not. WiFi on the second floor was so weak we were unable to use it at all. There were very few TV channels to choose from. There is a microwave, fridge, and single-serve coffee maker in the room. The bathroom was big but the shower head was not adjustable and had a fine spray. The pool area is nice, but there is a lot of traffic noise from the street. There are several restaurants within walking distance, including Pollo Tropical and Outback Steakhouse. The free breakfast is your typical hotel fare, not bad, not good, but will do. The price we paid was about 20-25% less than other hotels we looked at in the area. So, depending on your priorities, this could be a good stopover hotel.

  • Stayed May 2013, traveled as a couple
    • 3 of 5 stars Value
    • 4 of 5 stars Location
    • 3 of 5 stars Sleep Quality
    • 3 of 5 stars Rooms
    • 3 of 5 stars Cleanliness
    • 4 of 5 stars Service
Was this review helpful? Yes
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
ellenkarin, Director of Sales at Comfort Suites Airport & Cruise Port, responded to this review, June 10, 2013
Thank you for your review. We appreciate your comments about our great staff, shuttle service and location. Your other comments concern me as we are a newly-renovated hotel. If you would like to contact me, I would appreciate hearing from you. I would like to know what room you were in and the dates you were here and I’m also wondering if you notified the Front Desk of your concerns. Either call me at 954-767-8700, Ext. 110 or e-mail me at ellen@comfortfll.com.
Ellen Serra
Director of Sales & Marketing
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
O'Fallon, Illinois
Senior Contributor
47 reviews 47 reviews
15 hotel reviews
Reviews in 22 cities Reviews in 22 cities
26 helpful votes 26 helpful votes
2 of 5 stars Reviewed June 3, 2013

We arrived off a cruise ship with a reservation in hand....and saw the expected crush of people as the hotel handled everyone coming off a cruise ship and those heading towards the cruise ships. So, we expected a pretty hectic scene....but understandable. What we didn't appreciate was the failure of management to have enough staff on duty to manage what seemed to be a full turn-over of the hotel. Check-in is at 3PM, but we couldn't get into any of our rooms (we had 2 reserved) until 4PM, and when we did get ONE...it was still not ready (and the other wasn't ready for another 30+ minutes). The hotel is in an upgrade mode, as the carpets were brand-new, and fresh paint abounded....but management needs to staff adequately for those swap days.

  • Stayed May 2013, traveled with family
    • 2 of 5 stars Value
    • 4 of 5 stars Location
    • 1 of 5 stars Sleep Quality
    • 3 of 5 stars Rooms
    • 2 of 5 stars Cleanliness
    • 2 of 5 stars Service
Was this review helpful? Yes
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
ellenkarin, Director of Sales at Comfort Suites Airport & Cruise Port, responded to this review, June 4, 2013
I do apologize for the wait for your room. It is a challenge to turn over almost a full hotel. But I'm glad you noticed the cleanliness and newness of all of our renovations. We are continuously working to make our product new and fresh.
Ellen Serra
Director of Sales & Marketing.
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
Grand Forks, Canada
Senior Contributor
34 reviews 34 reviews
21 hotel reviews
Reviews in 21 cities Reviews in 21 cities
13 helpful votes 13 helpful votes
3 of 5 stars Reviewed May 28, 2013

This hotel is very convenient to the cruise ship terminal in Fort Lauderdale you will need to take a taxi though. The rooms are ok but get a room on the east side or you won't sleep I have used Choice Hotels many times with mixed results. If you use this hotel don't use the phone it will cost you my three minute call to Jiffy Jeff shuttle service cost me over $5. Breakfast is ok.

  • Stayed May 2013, traveled as a couple
    • 2 of 5 stars Value
    • 4 of 5 stars Location
    • 2 of 5 stars Sleep Quality
    • 3 of 5 stars Rooms
    • 4 of 5 stars Cleanliness
    • 3 of 5 stars Service
Was this review helpful? Yes
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
ellenkarin, Director of Sales at Comfort Suites Airport & Cruise Port, responded to this review, June 4, 2013
Thank you for your review. We do provide shuttle from Port Everglades. It is $10 per person. You can pre-book it or just call us when you disembark. I'm sorry you weren't aware of that. Local calls are free here at our hotel. I checked on the company you mentioned and their phone number is not in our area code (they have a Miami number) so the system picks that up as a long-distance call. I apologize for that. I hope that you enjoyed your stay.
Ellen Serra
Director of Sales & Marketing
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
Hollywood, Florida
Senior Contributor
31 reviews 31 reviews
10 hotel reviews
Reviews in 11 cities Reviews in 11 cities
16 helpful votes 16 helpful votes
4 of 5 stars Reviewed May 28, 2013

Hotels offers good value and a great location whether to air or cruise ports or even the Miami-Ft Lauderdale area as was my case. Staff very nice and helpful. Only issues: elevator very very slow, takes long to open and even didn't open at bottom floor twice; internet can get quirky at times but staff helps right away when you tell them; Brkfst ok for free but hot selection boring if staying more than a two days as was my case; pillows too small but you get lots of them.

  • Stayed May 2013, traveled on business
    • 4 of 5 stars Value
    • 5 of 5 stars Location
    • 3 of 5 stars Sleep Quality
    • 4 of 5 stars Rooms
    • 3 of 5 stars Cleanliness
    • 5 of 5 stars Service
Was this review helpful? Yes
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
ellenkarin, Director of Sales at Comfort Suites Airport & Cruise Port, responded to this review, June 4, 2013
I love your caption - "comfortable and convenient". Thanks. I'm glad our staff helped you out with the computer. We are aware of the fact that our elevators are kind of slow and we have a company looking into it. I hope you enjoyed your stay here and that you'll come back to see us.
Ellen Serra
Director of Sales & Marketing
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
Hotels you might also like...
mm/dd/yyyy mm/dd/yyyy
Price Your Stay

Been to Comfort Suites Airport & Cruise Port? Share your experiences!

Write a Review Add Photos & Videos

Additional Information about Comfort Suites Airport & Cruise Port

Address: 1800 South Federal Hwy, U.S. 1 and 17th Street Causeway, Fort Lauderdale, FL 33316
Phone Number:
Location: United States > Florida > Fort Lauderdale
Amenities:
Business Center with Internet Access Fitness Center with Gym / Workout Room Free Breakfast Free High Speed Internet ( WiFi ) Free Parking Shuttle Bus service Suites Swimming Pool Wheelchair access Airport Transportation
Hotel Style:
#23 Family Hotel in Fort Lauderdale
#24 Business Hotel in Fort Lauderdale
#34 Romantic Hotel in Fort Lauderdale
Price Range (Based on Average Rates): $$
Hotel Class:2.5 star — Comfort Suites Airport & Cruise Port 2.5*
Number of rooms: 112
Official Description (provided by the hotel):
Newly renovated hotel located near airport, cruise port,convention center, beach and Las Olas. Free hot buffet breakfast and airport shuttle. Shuttle to/from Port Everglades at a nominal fee. In-room coffee makers, refrigerators and 42-in. TVs. Free internet access and free parking. Interior corridors with elevators. Handicapped rooms available. Entire hotel is non-smoking. ... more   less 
Reservation Options:
TripAdvisor is proud to partner with Expedia, Choice Hotels, Hotels.com, Booking.com, Orbitz, Agoda, Odigeo and Tingo so you can book your Comfort Suites Airport & Cruise Port reservations with confidence. We help millions of travelers each month to find the perfect hotel for both vacation and business trips, always with the best discounts and special offers.
Also Known As:
Comfort Suites Airport & Cruise Port Hotel Fort Lauderdale
Comfort Suites Airport And Cruise Port
Comfort Suites Fort Lauderdale
Fort Lauderdale Comfort Suites

Owners: What's your side of the story?

If you own or manage Comfort Suites Airport & Cruise Port, register now for free tools to enhance your listing, attract new reviews, and respond to reviewers.