I always expect a certain level of luxury at a Hilton. Not here. The room was clean but small, the TV was ancient, the lobby was uncomfortable. This hotel needs upgrading. If you don't need the airport shuttle, (we didn't) the property is also inconvenient. I'm increasingly annoyed at having to pay for all "extras" at Hiltons, in contrast to their Hampton chain: breakfast, parking and wifi. The last should be free in all hotels today. On a positive side, I enjoyed the large pool and hot tub and the parking lot was easy and fast to get in and out of.

This is obviously a case of supply and demand. $269 a night is crazy for the quality of this property and staffing! What's worse is we ended up on the 8th floor and can hear every word the guy and his online chat are having not to mention the on and off a/c units from the rooms on both sides (we turned ours off) maybe they are meant as a noise buffer. Lobby and grounds are unimpressive as well. Thank goodness we are only here a total of 6 hours.

So local knowledge from a friend is that this property is being torn down eventually for a new runway at the airport so they are not putting any money into the property. It shows. I had an old box TV in the room, the doors were scuffed, paint was chipped, brass rubbed off in elevators and railings. It is just a very tired property. For business travelers I am a Gold traveler with Hilton.

The problem though is more than that, the service was not good. The cordless phone in my room did not work so you have to use the speaker phone. I did not have a room service menu so I called to have them deliver one. Two more phone calls and an hour later, I gave up on eating dinner at the property. There is not concierge lounge, which is something I look for in the full service properties.

When I went to take a shower, the drain backed up and I stood in two inches of water. I went to use my coupon for a free breakfast. You can pay more to get the full buffet. At other Hilton properties you can also use the coupon to get a discount on a menu item at breakfast like Eggs Benedict. Not so here. Service in the restaurant was slow, but my waitress was friendly.

The bed was not horrible. You definitely hear everything going on in the halls as there is a half inch completely exposed under the door.

I understand not putting money into a property if you are going to lose it; I wish I would have looked at trip advisor first as I would have looked for a different property.

The reason I'm giving a two rather than a one is that it was close to the airport, the hot tub was nice, and the rates were reasonable compared to the other airport locations. However, the old adage rang true, 'you get what you pay for.'

We were placed in the "Lanai" building, which is the two story structure connected to the parking ramp. So we were very close to our vehicle and the pool/hot tub, but that's where the compliments end. The hallway was littered with trash that blew in from the parking ramp and the stairs leading to the pool area were covered in chunks of broken glass. While the carpet and furniture did not look to be that old, the carpet was dirty and stained and the furniture was scratched and missing hardware. There were dirt marks and scuffs on the walls, in addition to some used chewing gum that had been stuck on the wall next to the bed. We had ants crawling on the nightstand. The trim-work/baseboard was falling off the wall in some places.

All in all, it looked like our room had been used by a group of frat-boys on spring break for the week prior to our arrival. However, I get the feeling that it always looks that way.