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“2nd Time and still Happy!” 4 of 5 stars
Review of BEST WESTERN Fort Lauderdale Airport/Cruise Port

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BEST WESTERN Fort Lauderdale Airport/Cruise Port
2.0 of 5 Hotel   |   1221 W State Rd 84, Fort Lauderdale, FL 33315-2349   |  
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Stay 2X get $50 gift card
Ranked #39 of 135 Hotels in Fort Lauderdale
Southampton, Canada
2 reviews
Reviews in 2 cities Reviews in 2 cities
5 helpful votes 5 helpful votes
“2nd Time and still Happy!”
4 of 5 stars Reviewed March 22, 2014

This was our 2nd time staying at this hotel. It is clean with good basic BW breakfast in the morning--eggs, sausage, dry cereals, juices, coffee, bagels/toast, yogurt and small supply fresh fruit. Sitting area for breakfast can feel crammed at timed but just keep your manners-eat and move along. There is a nice little strip mall and fast food right next door-great for the last minute additions to your cruise. $8 charge for shuttle to cruise port, can be paid in cash or added to your room. I booked this directly through BW and was a bit dissapointed-I booked 2 rooms hoping they would be connecting (months in advance). People at the front desk where aware of my booking and did try to get the rooms close but definitely where not connecting. Very polite front desk!! The only negative I have was the 1 hr+ wait at the airport for the complimentary shuttle from airport to hotel. This happened to us the last time as well and heard several disgruntled comments as we were checking in so I feel this is a repeating issue. Please Hotels, if you offer complementary--make it a real service. Some travelers have been going for many hours to make it to your location, the last thing we REALLY want to do is WAIT for a shuttle service!! Staff at front desk were very professional and even through the bad attitudes of waiting for shuttle service were very courteous. I really like this hotel/location/service and although the shuttle sucks (may take a taxi next time from the airport) I will stay here again.

  • Stayed March 2014, traveled with family
    • 4 of 5 stars Value
    • 4 of 5 stars Location
    • 4 of 5 stars Sleep Quality
    • 3 of 5 stars Rooms
    • 4 of 5 stars Cleanliness
    • 4 of 5 stars Service
Was this review helpful? Yes 3
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
TAManagement, Manager at BEST WESTERN Fort Lauderdale Airport/Cruise Port, responded to this review, March 24, 2014
Thanks so much for the review. We are happy that you enjoyed your stay. We will share all your comments and suggestions with our entire staff and shuttle service, sorry for the issues. Please come back to visit when visiting Ft Lauderdale, or going on a cruise. We wish you the best.
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644 reviews from our community

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Rating summary
  • Location
    4.5 of 5 stars
  • Sleep Quality
    4 of 5 stars
  • Rooms
    4 of 5 stars
  • Service
    4 of 5 stars
  • Value
    4 of 5 stars
  • Cleanliness
    4 of 5 stars
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Markham, Canada
Top Contributor
101 reviews 101 reviews
24 hotel reviews
Reviews in 50 cities Reviews in 50 cities
76 helpful votes 76 helpful votes
4 of 5 stars Reviewed March 22, 2014

We chose this hotel the day before we embarked on our cruise. The hotel shuttle from the airport was relatively easy to find after asking two people at the airport for some direction. There's a Winn Dixie walking distance from the hotel, so you're able to pick up last minute items pre-cruise. There's also an alcohol store if you want to buy bottles for your stateroom. The hotel arranged a port shuttle for the following day for $8 pp. Aside from wreaking of smoke in a non-smoking room, we have no complaints.

  • Stayed March 2014, traveled as a couple
    • 4 of 5 stars Value
    • 4 of 5 stars Location
    • 3 of 5 stars Sleep Quality
    • 4 of 5 stars Rooms
    • 3 of 5 stars Cleanliness
    • 4 of 5 stars Service
Was this review helpful? Yes 1
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
TAManagement, Manager at BEST WESTERN Fort Lauderdale Airport/Cruise Port, responded to this review, March 24, 2014
Thanks so much for the review. We are happy that you enjoyed your stay, sorry for the issues. We will share all your comments and suggestions with our staff. Please come back to visit when visiting Ft Lauderdale, or going on a cruise. We wish you the best.
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Toronto, Canada
Top Contributor
67 reviews 67 reviews
14 hotel reviews
Reviews in 21 cities Reviews in 21 cities
36 helpful votes 36 helpful votes
4 of 5 stars Reviewed March 22, 2014

It does look quite run down from the outside, but in the inside, it is a beautiful hotel. It has an excellent breakfast buffet (Love the pancake machines). I was slightly annoyed when the fire alarm woke me up at 7AM, considering there was no fire or even smoke. After 10 minutes they decided to shut off the alarm. Clean rooms. I loved the bar beside the pool. There was a thunderstorm when we were there and there were Deck Chairs and Sun Umbrellas flying from the large balcony over looking the pool, so probably not the best idea to be outside in the pool during a storm there. Stayed a night prior to our cruise. Never disappointed at a BW.

  • Stayed March 2014, traveled with family
    • 3 of 5 stars Value
    • 4 of 5 stars Location
    • 4 of 5 stars Sleep Quality
    • 3 of 5 stars Rooms
    • 3 of 5 stars Cleanliness
    • 5 of 5 stars Service
Was this review helpful? Yes
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
TAManagement, Manager at BEST WESTERN Fort Lauderdale Airport/Cruise Port, responded to this review, March 24, 2014
Thanks so much for the great review. We are happy that you enjoyed your stay. We will share all your comments and suggestions with our entire staff. Please come back to visit when visiting Ft Lauderdale, or going on a cruise. We wish you the best.
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IL
2 reviews
4 of 5 stars Reviewed March 22, 2014

Stayed the night before our cruise and the hotel was very clean and smelled good . Everything walking distance not more to ask for ! Shonda at check in was nice friendly and always smiling helped my wife and I out so much felt like home . I would come again

  • Stayed March 2014
    • 4 of 5 stars Value
    • 4 of 5 stars Location
    • 4 of 5 stars Rooms
    • 4 of 5 stars Cleanliness
    • 4 of 5 stars Service
Was this review helpful? Yes
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
TAManagement, Manager at BEST WESTERN Fort Lauderdale Airport/Cruise Port, responded to this review, March 24, 2014
Thanks so much for the review. We are happy that you enjoyed your stay. We will share all your comments and suggestions with our entire staff. Please come back to visit when visiting Ft Lauderdale, or going on a cruise. We wish you the best.
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
Kansas City, Kansas
Reviewer
3 reviews 3 reviews
3 hotel reviews
Reviews in 3 cities Reviews in 3 cities
3 helpful votes 3 helpful votes
4 of 5 stars Reviewed March 20, 2014

We spent just 1 night before our cruise. We arrived very late. The front desk person was extremely energetic for it being midnight. Everyone working at the hotel- front desk to room cleaners were extremely friendly and helpful.
Room was in very nice condition. Location was walking distance for shopping and eating
Airport Shuttle service was very good
All in all a good value.

  • Stayed February 2014, traveled as a couple
    • 3 of 5 stars Value
    • 5 of 5 stars Location
    • 4 of 5 stars Sleep Quality
    • 4 of 5 stars Rooms
    • 4 of 5 stars Cleanliness
    • 4 of 5 stars Service
Was this review helpful? Yes 2
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
TAManagement, Manager at BEST WESTERN Fort Lauderdale Airport/Cruise Port, responded to this review, March 21, 2014
Thank you so much for your review. Please know that your feedback is extremely valuable to us and we will utilize your response by continuing to focus on making each and every guest experience the best it can be. We hope to be of service to you in the future. Have a great day!
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Anchorage, Alaska
2 reviews
1 helpful vote 1 helpful vote
5 of 5 stars Reviewed March 20, 2014

Best Western doesn't disappointment. Clean rooms. Comfortable beds. Free shuttle service from airport. Good continental breakfast. Fun pool and lots of space at the pool for guests. Staff was incredibly friendly and helpful! Would definitely come back.

  • Stayed March 2014, traveled with family
    • 4 of 5 stars Value
    • 5 of 5 stars Location
    • 5 of 5 stars Sleep Quality
    • 5 of 5 stars Rooms
    • 5 of 5 stars Cleanliness
    • 5 of 5 stars Service
Was this review helpful? Yes 1
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
TAManagement, Manager at BEST WESTERN Fort Lauderdale Airport/Cruise Port, responded to this review, March 21, 2014
It is great to hear that you enjoyed your stay. We thank you for giving us the opportunity to serve you. We will make sure to share your comments with our staff at our weekly staff meeting. We wish you the best.
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Yarmouth, Canada
Reviewer
3 reviews 3 reviews
Reviews in 3 cities Reviews in 3 cities
3 helpful votes 3 helpful votes
3 of 5 stars Reviewed March 19, 2014

Over priced small rooms with no shuttle available but good location. The location was built like a motel. Good breakfast. The taxi we had to get cost us a extra 30.00 . Never received my son points for this stay.

  • Stayed February 2014
    • 1 of 5 stars Value
    • 5 of 5 stars Location
    • 4 of 5 stars Rooms
    • 3 of 5 stars Cleanliness
    • 4 of 5 stars Service
Was this review helpful? Yes 3
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
TAManagement, Manager at BEST WESTERN Fort Lauderdale Airport/Cruise Port, responded to this review, March 26, 2014
We appreciate you taking the time to comment on your stay with us and hope you will accept our sincere apologies for the inconveniences you experienced during your stay with us. We take these remarks very seriously and are presently working to ensure this does not happen again.
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This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
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Additional Information about BEST WESTERN Fort Lauderdale Airport/Cruise Port

Address: 1221 W State Rd 84, Fort Lauderdale, FL 33315-2349
Phone Number:
Location: United States > Florida > Fort Lauderdale
Amenities:
Free Breakfast Free High Speed Internet ( WiFi ) Free Parking Shuttle Bus service Swimming Pool Wheelchair access Airport Transportation
Hotel Style:
#26 Family Hotel in Fort Lauderdale
#36 Business Hotel in Fort Lauderdale
#41 Romantic Hotel in Fort Lauderdale
Price Range (Based on Average Rates): $$
Hotel Class:2 star — BEST WESTERN Fort Lauderdale Airport/Cruise Port 2*
Number of rooms: 54
Official Description (provided by the hotel):
Two-Story Hotel, conveniently located in the heart Fort Lauderdale, minutes from Interstate 95, Convention Center and Airport. Ideally located in the heart of the Ft. Lauderdale Air and Cruise Port, the Best Western Fort Lauderdale Airport/Cruise Port provides comfortable accommodations for business and leisure travelers to the area. Each spacious, well-appointed room is fully equipped with complimentary high-speed Internet access, cable satellite television with HBO, microwave, refrigerator, coffee/tea maker and iron/ironing board. ... more   less 
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Also Known As:
Best Western Plus Fort Lauderdale Airport / Cruise Port Hotel Fort Lauderdale
Best Western Fort Lauderdale
Fort Lauderdale Best Western

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