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“Great precruise hotel” 4 of 5 stars
Review of BEST WESTERN PLUS Fort Lauderdale Airport/Cruise Port

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BEST WESTERN PLUS Fort Lauderdale Airport/Cruise Port
2.0 of 5 Hotel   |   1221 W State Rd 84, Fort Lauderdale, FL 33315-2349   |  
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Ranked #48 of 133 hotels in Fort Lauderdale
Saratoga, California
Reviewer
4 reviews 4 reviews
Reviews in 4 cities Reviews in 4 cities
11 helpful votes 11 helpful votes
“Great precruise hotel”
4 of 5 stars Reviewed August 31, 2013

Good location near airport and cruise terminal. Spacious, clean rooms, friendly staff, good breakfast, shopping next door for last minute things and places to eat. Airport pickup. Use taxi to cruise rather than shuttle which was $8. per person. Taxi was $15. for 4 people.

  • Stayed August 2013, traveled with family
    • 5 of 5 stars Value
    • 5 of 5 stars Location
    • 4 of 5 stars Sleep Quality
    • 5 of 5 stars Rooms
    • 5 of 5 stars Cleanliness
    • 5 of 5 stars Service

Review collected in partnership with Best Western

Was this review helpful? Yes 11
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
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374 people have reviewed this hotel

Traveler rating
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Rating summary
  • Location
    4 of 5 stars
  • Sleep Quality
    4 of 5 stars
  • Rooms
    4 of 5 stars
  • Service
    4 of 5 stars
  • Value
    4 of 5 stars
  • Cleanliness
    4 of 5 stars
Traveler tips help you choose the right room.   Room tips (42)
Date | Rating
  • Dutch first
  • English first
  • French first
  • German first
  • Italian first
  • Portuguese first
  • Spanish first
  • Any
English first
Idabel, Oklahoma
Senior Reviewer
10 reviews 10 reviews
6 hotel reviews
Reviews in 6 cities Reviews in 6 cities
18 helpful votes 18 helpful votes
4 of 5 stars Reviewed August 17, 2013

We looked at several motels near the airport that had a free shuttle and also shopping and restaurants nearby. The Winn Dixie in the nearby shopping center was wonderful, had anything you could want. Laundry mat was fine, Bib Lots and Bealls outlet were good. There was also liquor store but we didn't buy any. For us, this motel was just right. Bed was very comfortable, room had updated furniture, pool was good, breakfast was good, staff was friendly. Internet was slow but they had been having trouble with it. Great place to stay before cruise.

  • Stayed August 2013, traveled as a couple
    • 4 of 5 stars Value
    • 4 of 5 stars Location
    • 4 of 5 stars Sleep Quality
    • 4 of 5 stars Rooms
    • 4 of 5 stars Cleanliness
    • 4 of 5 stars Service
Was this review helpful? Yes 8
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Senior Contributor
45 reviews 45 reviews
10 hotel reviews
Reviews in 16 cities Reviews in 16 cities
12 helpful votes 12 helpful votes
1 of 5 stars Reviewed August 14, 2013

We booked a one night stay here and thought, based upon other reviews, we'd have an enjoyable nights sleep. Well, in a matter of 15 min. we checked in (Andrew was truly professional), got to our room, and found ourselves step into a time machine! The room was Soooo out dated from floor to ceiling - the carpet was damp and mold smelling - the AC box did not work right - and the bedding smell like a smokers convention was held in the room. Hoping for the best, we called the front desk to request a different room, and was granted another try on a different floor... Repeat performance! The second room was no different then the first, and the fact that it was 1am - we just flew in from the west coast - and one of us has asthma, there was no way on earth that we would be bedding down here for the night. Here is where we made our U-turn, and checked out. Whats hilarious is that as we were leaving, we went back to our original room and found another guy sliding the room charge receipt under our door (LOL). Yea thanks buddy... We're outta here! To the Hilton beach resort we went 505 N Fort Lauderdale Beach Blvd Fort Lauderdale, FL 33304

Room Tip: Do not choose ANY of these rooms!
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  • Stayed August 2013, traveled as a couple
    • 2 of 5 stars Value
    • 3 of 5 stars Location
    • 1 of 5 stars Rooms
    • 1 of 5 stars Cleanliness
    • 4 of 5 stars Service
Was this review helpful? Yes 2
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
LM-Management, Manager at BEST WESTERN PLUS Fort Lauderdale Airport/Cruise Port, responded to this review, August 15, 2013
Thank you for your feedback. It is our goal to consistently provide superior service and accommodations at our hotel and your comments are very important to us. We rely on you, our guest, to let us know how we are doing and how we can better meet your needs. We are sorry for these issues you encountered during your stay. Can you please contact Nathan at our hotel, so we can further discuss your stay.

Thank you for staying with us, and we hope to have an opportunity to serve you again
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This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
New Jersey, United States
1 review
5 helpful votes 5 helpful votes
2 of 5 stars Reviewed August 12, 2013

My credit card was billed prior to arrival, without my knowledge. When I checked in, they asked for a credit card number, which I provided. After I checked my credit card balance, I realized I was billed twice. When I brought it to the manager's attention, I was told that the hold would not be lifted for 5 to 10 business days. This was his policy and there were no exceptions, even though he admitted double billing you. This guy just tries to rip you off.

  • Stayed August 2013, traveled with family
    • 3 of 5 stars Value
    • 3 of 5 stars Location
    • 3 of 5 stars Sleep Quality
    • 3 of 5 stars Rooms
    • 3 of 5 stars Cleanliness
    • 1 of 5 stars Service

Review collected in partnership with Best Western

Was this review helpful? Yes 5
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
LM-Management, Manager at BEST WESTERN PLUS Fort Lauderdale Airport/Cruise Port, responded to this review, August 14, 2013
Thank you for your feedback. It is our goal to consistently provide superior service and accommodations at our hotel and your comments are very important to us. We rely on you, our guest, to let us know how we are doing and how we can better meet your needs. We are sorry for this issue you encountered with the double charge, and we are looking into this issue as we are replying to your review. We do not double bill our guests on purpose, but mistakes do happen and we are sorry that it did.

Thank you for staying with us, and we hope to have an opportunity to serve you again.
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
Wallingford, Pennsylvania
2 reviews
Reviews in 2 cities Reviews in 2 cities
6 helpful votes 6 helpful votes
3 of 5 stars Reviewed July 28, 2013

We checked into the hotel after midnight and had to check out again at about 5:30 the following morning. Andrew, the front desk clerk must have overheard us lamenting the fact that we would be too early to take advantage of the small self-serve breakfast bar in the lobby (although he did point out that coffee is always available). The next morning when we stumbled downstairs a little before 5:30 he had opened everything up for us early so that we could get a bite to eat before we had to leave. VERY THOUGHTFUL, especially as we had three kids in our group and we were getting ready to head out for a long day's travelling and wouldn't be able to get anything to eat for three or four hours at least. Andrew was our hero that day.

Hotel was fine. Clean, comfortable beds. We were only there for five hours!

Room Tip: ask for something that doesn't have light shining right into it.
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  • Stayed July 2013, traveled with family
    • 4 of 5 stars Value
    • 3 of 5 stars Location
    • 3 of 5 stars Sleep Quality
    • 3 of 5 stars Rooms
    • 4 of 5 stars Cleanliness
    • 5 of 5 stars Service
Was this review helpful? Yes 5
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Ft Lauderdale, United States
1 review
2 helpful votes 2 helpful votes
5 of 5 stars Reviewed July 28, 2013

Good Hotel to stay at, was close to the airport, had a good shuttle service to take me back and forth from the airport. The staff were friendly and curtious. The continential breakfast was better than I had expected and was good. Internet service in the room was good and easy to use once I got it figured out.

  • Stayed July 2013, traveled solo
    • 4 of 5 stars Value
    • 5 of 5 stars Location
    • 5 of 5 stars Sleep Quality
    • 5 of 5 stars Rooms
    • 4 of 5 stars Cleanliness
    • 4 of 5 stars Service

Review collected in partnership with Best Western

Was this review helpful? Yes 2
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Milwaukee, Wisconsin
Senior Reviewer
7 reviews 7 reviews
Reviews in 4 cities Reviews in 4 cities
5 helpful votes 5 helpful votes
4 of 5 stars Reviewed July 20, 2013

I was there with my family and everything went ok ; the breakfast was good ,pool ,room , etc. for that price I can't complaint. So I recommend this place .We stayed there five days.

There few things they could improve ; the WI- FI ( internet connection) is very weak , also the employees needs to be re-trained or be more courteous with the people. Another little thing I noticed the tables at the breakfast room are unstable.

But besides those little things, everything was ok. :)

Room Tip: Rooms on the pool side are quieter.
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  • Stayed June 2013, traveled with family
    • 4 of 5 stars Value
    • 4 of 5 stars Location
    • 4 of 5 stars Sleep Quality
    • 4 of 5 stars Rooms
    • 4 of 5 stars Cleanliness
    • 3 of 5 stars Service
Was this review helpful? Yes 3
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.

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Additional Information about BEST WESTERN PLUS Fort Lauderdale Airport/Cruise Port

Address: 1221 W State Rd 84, Fort Lauderdale, FL 33315-2349
Phone Number:
Location: United States > Florida > Fort Lauderdale
Amenities:
Free Breakfast Free High Speed Internet ( WiFi ) Free Parking Shuttle Bus service Swimming Pool Wheelchair access Airport Transportation
Hotel Style:
#38 Family Hotel in Fort Lauderdale
#48 Top resorts Hotel in Fort Lauderdale
Price Range (Based on Average Rates): $
Hotel Class:2 star — BEST WESTERN PLUS Fort Lauderdale Airport/Cruise Port 2*
Official Description (provided by the hotel):
Two-Story Hotel, conveniently located in the heart Fort Lauderdale, minutes from Interstate 95, Convention Center and Airport. Ideally located in the heart of the Ft. Lauderdale Air and Cruise Port, the Best Western Fort Lauderdale Airport/Cruise Port provides comfortable accommodations for business and leisure travelers to the area. Each spacious, well-appointed room is fully equipped with complimentary high-speed Internet access, cable satellite television with HBO, microwave, refrigerator, coffee/tea maker and iron/ironing board. ... more   less 
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Also Known As:
Best Western Plus Fort Lauderdale Airport / Cruise Port Hotel Fort Lauderdale
Best Western Fort Lauderdale
Fort Lauderdale Best Western

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