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“Missing Jewelry” 3 of 5 stars
Review of BEST WESTERN Fort Lauderdale Airport/Cruise Port

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BEST WESTERN Fort Lauderdale Airport/Cruise Port
2.0 of 5 Hotel   |   1221 W State Rd 84, Fort Lauderdale, FL 33315-2349   |  
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Ranked #40 of 135 Hotels in Fort Lauderdale
Juneau, Alaska, United States
Contributor
19 reviews 19 reviews
6 hotel reviews
Reviews in 11 cities Reviews in 11 cities
26 helpful votes 26 helpful votes
“Missing Jewelry”
3 of 5 stars Reviewed April 27, 2013

All-in-all, this is a pleasant place to stay. The in-room airconditioner was effective and quiet. Even though it is on a busy street, the street noise did not intrude.
HOWEVER, be sure to go through all of the drawers before you check out. My wife left her jewelry case in a drawer. She realized it the next day when we were in Seattle. Immediately called the hotel. Whomever answered said the housekeeper had not turned anything in, the room is checked thoroughly before it is re-rented, and if anything had been found it would have been turned in. She insisted that someone go down and look. Nope, nothing was found. She asked to speak to a manager and was transferred to his/her voicemail. Left a message asking for her call to be returned. Never has been.
There is no question but that, when we checked out, the jewelry was left in the room. Question is, what happened to it? Second question is, why has the manager never returned her call?

  • Stayed April 2013, traveled as a couple
    • 3 of 5 stars Value
    • 3 of 5 stars Location
    • 4 of 5 stars Sleep Quality
    • 3 of 5 stars Rooms
    • 4 of 5 stars Cleanliness
    • 1 of 5 stars Service

Review collected in partnership with Best Western

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This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
LM-Management, Manager at BEST WESTERN Fort Lauderdale Airport/Cruise Port, responded to this review, April 29, 2013
Thank you for your review regarding your recent stay at Best Western Plus Hotel Ft. Lauderdale Airport/Cruise, FL. It is regrettable that you did not find your jewelry. I would like to address this with you further. Please call the hotel (954) 462-7005, and ask for Nathan. I will wait to hear from you. Thank you.
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This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
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649 reviews from our community

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Rating summary
  • Location
    4.5 of 5 stars
  • Sleep Quality
    4 of 5 stars
  • Rooms
    4 of 5 stars
  • Service
    4 of 5 stars
  • Value
    4 of 5 stars
  • Cleanliness
    4 of 5 stars
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Nl, Canada
2 reviews
Reviews in 2 cities Reviews in 2 cities
4 of 5 stars Reviewed April 16, 2013

Very clean hotel. Front desk staff was very friendly and helpful. Great free breakfast buffet. Close (walking distance) to shopping for those last minute purchases and restaurants. Great German restaurant nearby.

  • Stayed March 2013, traveled as a couple
    • 4 of 5 stars Value
    • 5 of 5 stars Location
    • 5 of 5 stars Sleep Quality
    • 5 of 5 stars Rooms
    • 5 of 5 stars Cleanliness
    • 5 of 5 stars Service

Review collected in partnership with Best Western

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This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
New York
Contributor
12 reviews 12 reviews
6 hotel reviews
Reviews in 11 cities Reviews in 11 cities
9 helpful votes 9 helpful votes
4 of 5 stars Reviewed April 8, 2013

I have stayed at this location several times before cruises. The rooms are clean, comfortable, ample in size, and quiet. The staff is courteous in making recommendations, arranging transportation to/from the airport and cruise port, storing luggage, etc. The location is walking distance to several restaurants, and there is an adjacent strip mall. One can manage quite well without a car, if you don't mind walking a bit. The hotel is not a glamorous, scenic vacation experience, but it can be a convenient stopover for a night or two.

  • Stayed March 2013, traveled solo
    • 4 of 5 stars Value
    • 4 of 5 stars Location
    • 5 of 5 stars Sleep Quality
    • 4 of 5 stars Rooms
    • 5 of 5 stars Cleanliness
    • 4 of 5 stars Service
Was this review helpful? Yes 2
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Blackpool
Contributor
18 reviews 18 reviews
13 hotel reviews
Reviews in 13 cities Reviews in 13 cities
28 helpful votes 28 helpful votes
5 of 5 stars Reviewed April 8, 2013

Excellent hotel, rooms clean, staff friendly free transfer from airport and do have a payable shuttle to cruise terminal. Free breakfast, with plenty of choice, will definitely use again and would recommend.

  • Stayed January 2013, traveled as a couple
    • 5 of 5 stars Value
    • 5 of 5 stars Location
    • 5 of 5 stars Sleep Quality
    • 5 of 5 stars Rooms
    • 5 of 5 stars Cleanliness
    • 5 of 5 stars Service
Was this review helpful? Yes 2
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Albuquerque, New Mexico
Senior Reviewer
10 reviews 10 reviews
9 hotel reviews
Reviews in 9 cities Reviews in 9 cities
45 helpful votes 45 helpful votes
4 of 5 stars Reviewed March 29, 2013 via mobile

We stayed at the Best Western Fort Lauderdale Airport/Cruise Port twice in the last week while awaiting layovers at Fort Lauderdale International. Our first stay was March 20th and our next stay was March 27th. Although our stay was not long, the hotel served its purpose in giving us a clean and comfortable stay while waiting for our flights. Some of the hotels strengths include:

Warm complimentary breakfast, which was very helpful since we had early morning flights;
Hotel was very clean and well maintained;
Staff was friendly and helpful;
We did not use the pool but it looked like a nice area with lawn chairs around it and a good size;
Free Wi/Fi that was fast and easy to use - no passwords required;
Despite being next to a busy street, the hotel was quiet and they lock the main door at night and buzz people into the lobby.
Hotel offers a complimentary shuttle to and from the airport. You just need to call them upon arrival and they will pick you up and schedule you a time in the morning; and
Good selection of TV channels and a new clean remote that the hotel says is easy to sanitize.

The hotel is about an 8 minute drive from the airport but it is not really close to any other Fort Lauderdale attractions that we could see. The clerk told us that the ocean is about 15 minutes away by car. We also did not see very many dining options in the area other than fast food but the hotel does arrange a shuttle to a restaurant that they advertise in the lobby. We did walk around the adjacent strip mall, which has a grocery store and some clothing shops as well as a subway, a bar & grill, and a Wendy's. There was a store called Beall's, which we found useful because it has several items that we could use for our trip (it's comparable to a Ross). The strip mall is within easy walking distance. The hotel supplies basic items like shampoo/conditioner in the room as well as toothbrushes and toothpaste, which you can pick up at the front desk in case you forgot them.

The hotel provides and excellent shuttle service. You call them when you arrive and they will pick you up even if it is late. We got in at 11:30 PM, called the hotel from baggage claim, and the driver was waiting for us when we got done. When you leave to the airport, the shuttle service runs every hour on the hour so you will have to plan accordingly depending on your flight. We left to the Caribbean on AirTran and security at the airport took 45 minutes to get through. On our way back we went through southwest and check-in and security took 15 minutes.

The complimentary breakfast provided bagels, pastries, cereal, toast, sausage, and eggs as well as juice and coffee. They start to serve at 6:00 AM. Many of the other guests we met at the breakfast were waiting for cruise ships so the hotel serves cruisers as well as people waiting for flights.

All in all, if you are cruising or flying and want a clean, comfortable, and friendly stay without many bells and whistles of larger hotels, I strongly recommend the Best Western Fort Lauderdale Airport/ Cruise Port.

Stayed March 2013, traveled as a couple
Was this review helpful? Yes 3
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Gaithersburg, Maryland
Contributor
14 reviews 14 reviews
4 hotel reviews
Reviews in 6 cities Reviews in 6 cities
3 helpful votes 3 helpful votes
4 of 5 stars Reviewed March 28, 2013

Only stayed one night (actually only about 6 hours). Close to airport for early departure. Easy to get to airport with very light traffic early in the morning.

Nice updated room. Comfortable pillows and bed.

  • Stayed March 2013, traveled with family
    • 3 of 5 stars Value
    • 4 of 5 stars Location
    • 4 of 5 stars Sleep Quality
    • 4 of 5 stars Rooms
    • 4 of 5 stars Cleanliness
    • 3 of 5 stars Service
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This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.

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Additional Information about BEST WESTERN Fort Lauderdale Airport/Cruise Port

Address: 1221 W State Rd 84, Fort Lauderdale, FL 33315-2349
Phone Number:
Location: United States > Florida > Fort Lauderdale
Amenities:
Free Breakfast Free High Speed Internet ( WiFi ) Free Parking Shuttle Bus service Swimming Pool Wheelchair access Airport Transportation
Hotel Style:
#27 Family Hotel in Fort Lauderdale
#36 Business Hotel in Fort Lauderdale
#39 Romantic Hotel in Fort Lauderdale
Price Range (Based on Average Rates): $$
Hotel Class:2 star — BEST WESTERN Fort Lauderdale Airport/Cruise Port 2*
Number of rooms: 54
Official Description (provided by the hotel):
Two-Story Hotel, conveniently located in the heart Fort Lauderdale, minutes from Interstate 95, Convention Center and Airport. Ideally located in the heart of the Ft. Lauderdale Air and Cruise Port, the Best Western Fort Lauderdale Airport/Cruise Port provides comfortable accommodations for business and leisure travelers to the area. Each spacious, well-appointed room is fully equipped with complimentary high-speed Internet access, cable satellite television with HBO, microwave, refrigerator, coffee/tea maker and iron/ironing board. ... more   less 
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Also Known As:
Best Western Plus Fort Lauderdale Airport / Cruise Port Hotel Fort Lauderdale
Best Western Fort Lauderdale
Fort Lauderdale Best Western

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