This hotel was the worst I have EVER stayed in during a visit to the US, and my advice is stay elsewhere. We booked a sun deck room, if you must stay here make sure you get one of these, as they are the only ones worth having . Having said that to get to them means traversing the dark seedy alley from car park to elevator, the depressing foyer, and dingy corridors. The staff were the most incredibly inept I have ever had the misfortune to come across. They messed up our booking bad style. When we arrived in the tacky foyer, a very miserable and combative trainee called paulina gave us a taste of what was to come. She insisted she couldn't find our booking demanding a confirmation which we gave her ,15 mins later still standing there tired an. d confused. No apology, or reassurance that she had now found it, she started to book us in . She was contradictory and was just hopeless and unpleasant. We asked to see the duty manager, eventually she called her after us insisting that we were unhappy. The manager Teresa came and was apologetic, and took over booking us in , unfortunately under someone elses booking details . This resulted in an "upgrade" that actually downgraded us from our booked sun deck room to a pool view room that was a lower grade than room we booked. When we realised what had happened I rang down and the mistake was discovered. It then took a further 30 minutes to get into the room we had booked and paid for, that was an hour and a half in total from our
arrival.
Our room was just OK, the sun deck was a filthy tiled verandah shared by the odd numbered rooms on second floor ( don't accept 209) with steps down to pool level unfortunately for us out of use due to painting. Talk about faulty towers, situation just went from bad to worse, Teresa gave ya a free drink ticket which I took to bar. There was no one behind bar just an elderly gent sat at the bar reading a paper. I asked him if the bar tender was around, to which he replied that he was the bar tender. No kidding ! He was unsmiling, and it was like I was disturbing him unreasonably to expect him to get us a drink. This place was just laughably bad, and we hated it. It's hemmed in all round and I am sure you could do much better.
By this time we had lost the daylight which impacted on our short stay in fort lauderdale.
The only positive about this hotel s location, but be aware you cannot see the ocean despite the name of the hotel.

We liked this hotel because of it's proximity to the Beach, walking distance from some busier areas of the beach, across the street from the water taxi, on the sun trolley route. Our particular room was overlooking the pool however there was a deck that went right by our window so the curtains had to be closed making the room seem dark. The hotel is older, the rooms clean but dated. The pool was very enjoyable day or evening. The little restaurant served good tasting snacks/meals up until 11pm. The buffet breakfast was good, not at all crowded because if all the tables indoors were used up one could also go outside to sit at a table by the pool. The staff were friendly & helpful,

Perfect hotel for our needs` came in 2 days early for pre cruise stay~ AA ++ staff very helpful
gave my Brother & wife upgrade to suite ~ it was her birthday BUT was next to the pool cleaning at 2:00 a.m .breakfast set up started 5:00 a.m. next to the bedroom wall Pluses
Walking distance to restaurants ~ beach ~ Trolley~ Breakfast included all you could want buffet waffles ~ cereal ~ bacon~ juices etc. Rooms very clean comfortable beds safe ~ fridge Cute lilt bar great service ~ good size pool
We will go back used to use another place " Zizzy"'s hotel this is much better :) Shuttle to ship quick Try it u will like it

10/30/12 Shuttle service to and from the airport was quick and easy, the staff is very friendly, the rooms are in great condition, the free continental breakfast was really good - eggs, sausage, toast, bagels, muffins, coffee, yogurt and fruit. The hotel smells fresh and clean everywhere including the elevator. The bathroom counters are an average height not to high not to low. Our room had a flat screen tv which was nice.