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“Lovely old school florida style and elegance” 5 of 5 stars
Review of Pelican Grand Beach Resort

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Pelican Grand Beach Resort
4.0 of 5 Resort   |   2000 North Ocean Boulevard, Fort Lauderdale, FL 33305   |  
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Hotel amenities
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4th Night Free
Ranked #13 of 135 Hotels in Fort Lauderdale
Certificate of Excellence 2014
Aventura, Florida, United States
Top Contributor
67 reviews 67 reviews
11 hotel reviews
Reviews in 27 cities Reviews in 27 cities
15 helpful votes 15 helpful votes
“Lovely old school florida style and elegance”
5 of 5 stars Reviewed February 14, 2013

The front desk was great-Wes and Brett especially. Bellman was very cordial. We extended our stay a night because we liked the place so much
Rate we got was last minute and very very good. Parking was comped for wife's birthday.
Common areas spacious and well kept. Restaurant superb with very prompt and friendly servers. Beach view from outdoor eating area and amenities fantastic-none better anywhere in Florida. Bar very nice. Pool nice and warm and lazy river a great addition--well run and pool staff excellent.
Beach is essentially private and gorgeous. No charge for chairs or umbrellas or towel. Flavored water available on the beach at no charge.
Overall location is central but no hustle and bustle. Parking retrieval times can be a bit long, but the service is with a smile and it is fun to sit on the many rocking chairs throughout the property and relax even when waiting for a car. Nighttime views of ocean are panoramic.

Room Tip: All rooms have a decent ocean view, but we loved 914. BE aware there is some painting going on on th...
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  • Stayed February 2013, traveled with family
    • 4 of 5 stars Value
    • 5 of 5 stars Location
    • 5 of 5 stars Sleep Quality
    • 4 of 5 stars Rooms
    • 5 of 5 stars Cleanliness
    • 5 of 5 stars Service
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This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
bkeesler, General Manager at Pelican Grand Beach Resort, responded to this review, February 16, 2013
Dear Sam S,

Thank you for such a glowing review. We are so happy to that you enjoyed your stay so much you added and extra night. You were kind to mention several of our team members that made your stay special and I can assure you they will enjoy reading your review as well as be recognized by our team.
I am happy to say that the painting of the building is almost complete and hope you will return to see the finished product.
Again, thank you for taking the time to share your experience with the Trip Advisor community.

Regards,
Bob Keesler
General Manager
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This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
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2,283 reviews from our community

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Rating summary
  • Location
    4.5 of 5 stars
  • Sleep Quality
    4.5 of 5 stars
  • Rooms
    4.5 of 5 stars
  • Service
    4.5 of 5 stars
  • Value
    4 of 5 stars
  • Cleanliness
    4.5 of 5 stars
Traveler tips help you choose the right room.   Room tips (661)
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worcester
Senior Contributor
42 reviews 42 reviews
32 hotel reviews
Reviews in 26 cities Reviews in 26 cities
29 helpful votes 29 helpful votes
5 of 5 stars Reviewed February 13, 2013 via mobile

We stayed for 4 nights as a family in a family room on the second floor! The location right on the sandy beach is lovely.
The hotel has an impressive reception and the house restaurant served wonder breakfasts, did not get round to eating dinner there but I assume it would be lovely. Prices more then acceptable.
There is a cocktail bar and ice cream parlour and outdoor pool with a lazy river !
Parking is expensive overnight, I think if there are spaces on the road it's much cheaper! We used valet parking but because of the convenience with a child.
The room decor is a little dated and the bathroom also a little dated but certainly would not put me off staying again.
The corridors did need a good paint but I think this may have been being started as we left.

Shopping malls near by with great selection of restaurants.

  • Stayed January 2013
    • 3 of 5 stars Value
    • 5 of 5 stars Location
    • 4 of 5 stars Rooms
    • 5 of 5 stars Cleanliness
    • 5 of 5 stars Service
Was this review helpful? Yes 1
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
bkeesler, General Manager at Pelican Grand Beach Resort, responded to this review, February 16, 2013
Dear looboo500,

Thank you for your review on Trip Advisor. It is great to hear that you enjoyed your stay. I am happy to say that the corridors you mentioned have all been painted as well as the entire building. We hope that next time you are cruising out of Ft. Lauderdale you will once again choose the Pelican Grand.

Regards,
Bob Keesler
General Manager
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North Vancouver, Canada
Senior Contributor
25 reviews 25 reviews
11 hotel reviews
Reviews in 15 cities Reviews in 15 cities
24 helpful votes 24 helpful votes
4 of 5 stars Reviewed February 12, 2013

This hotel is not across the street from the beach, not across the sidewalk from the beach, it is ON THE BEACH, so water facing rooms have unbelievable ocean/sunrise views. King room 528 was large, well furnished, and clean. Side balcony is adjacent to the hotel's tented "convention" pavilion fronting the sea, so if there is an event (a wedding the night we were there), it may be loud - which it was. We complained about the excessive noise which didn't quite stop at 10pm when supposed to - so they took $100 off the room for that night. Avoid 528 or any west "end" room if you want to be assured of quiet. Food was good, although you are paying top hotel prices. Valet parking at $28/night was reasonable, as we had them bring the car many times. Hotel has a fabulous covered verandah and outside dining right at seafront. Nice pool, although weather didn't allow us to use it!

Room Tip: if you don't want to look at the sea, you may as well choose a cheaper hotel. Pick an ocean fron...
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  • Stayed February 2013, traveled as a couple
    • 3 of 5 stars Value
    • 5 of 5 stars Location
    • 4 of 5 stars Sleep Quality
    • 4 of 5 stars Rooms
    • 4 of 5 stars Cleanliness
    • 4 of 5 stars Service
Was this review helpful? Yes
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
bkeesler, General Manager at Pelican Grand Beach Resort, responded to this review, February 16, 2013
Dear YVRGUYS,

Thank you so much for sharing your comments about your recent stay with us. Overall I am glad you enjoyed your stay and we are looking forward to your return. I do apologize about the noise but glad we were able to make it up to you.
It is great to read that you enjoyed the restaurant and we all certainly appreciate your business.
Sincerely,
Bob Keesler
General Manager
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Top Contributor
50 reviews 50 reviews
12 hotel reviews
Reviews in 21 cities Reviews in 21 cities
19 helpful votes 19 helpful votes
4 of 5 stars Reviewed February 11, 2013 via mobile

We were here just about the same time last year. That was our first and it was a terrific experience.
We were not disappointed on this visit either. Great room within ocean view, friendly and efficient staff. Again, great hotel and restaurant for a long weekend. Beach was a little short on sand, but hey, that's nature. Staff at the beach was still good and the water clear and clean. We'll be back next year!
Thannks Bob K. for running a great place.

Stayed February 2013, traveled as a couple
Was this review helpful? Yes 1
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
bkeesler, General Manager at Pelican Grand Beach Resort, responded to this review, February 16, 2013
Dear Trolzzz,

Thank you for coming back to see us and it is great to hear that once again you enjoyed your stay. We hope to see you again next year. Thank you again for your business.

Sincerely,
Bob Keesler
General Manager
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Washington DC, District of Columbia
1 review
1 helpful vote 1 helpful vote
5 of 5 stars Reviewed February 10, 2013

I have just returned from a great stay at the Pelican Grand, and I have to say that the staff is some of the best that I have ever encountered. What I found nice was the fact that every single employee that I ran into was both exceptionally kind and willing to help in any way possible. Specifically, I would like to recognize Mayra who tended to us both at the pool and Postcards restaurant. She was absolutely amazing, and treated us more like we were long-lost friends than customers. I would stay here again in a flash!

  • Stayed February 2013, traveled with friends
    • 5 of 5 stars Value
    • 3 of 5 stars Location
    • 5 of 5 stars Sleep Quality
    • 4 of 5 stars Rooms
    • 5 of 5 stars Cleanliness
    • 5 of 5 stars Service
Was this review helpful? Yes 1
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
bkeesler, General Manager at Pelican Grand Beach Resort, responded to this review, February 16, 2013
Dear PJH0713,

You are so kind and it is wonderful to read your comments on our outstanding staff. We are so glad you enjoyed your stay with us and I know I speak for our entire team when I say thank you for your business and we hope you will be back to see us again soon.
Sincerely,
Bob Keesler
General Manager
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Detroit, Michigan
1 review
5 of 5 stars Reviewed February 7, 2013

A GEM on the BEAUTIFUL beach! The Pelican staff made for a memorable time in celebration of a friend's very special birthday from January 21-25. Our stay was made very comfortable by the kind manager, Wes.The Resort is STUNNING inside and out! Nathan, the young man that tended the pool was very gracious with such a friendly, yet professional demeanor. Nathan was extremely helpful with great information. His recommendations were exquisite and his customer service was top notch! On the beach, Leroy and his coworker from 1/22 were such charming young men and so accommodating! They arranged the beach chairs based on my preference and they expressed professionalism and pride. Mayra the sweet & pleasant beach waitress brought refreshments and menus out to the beach and was very punctual with her follow ups. Alex the doorman was courteous and ready to assist us. He gladly called taxi's for us and held our luggage on the day of departure so that we could enjoy our last day. Everyone at the Pelican were extremely friendly and accommodating, including the housekeeping staff. A true sign that they all love where they work and are well compensated in appreciation for their professionalism and dedication!

Room Tip: You will absolutely LOVE the Oceanfront Suites on any floor! Our spotless oceanfront Suite had a...
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  • Stayed January 2013, traveled with friends
    • 5 of 5 stars Value
    • 5 of 5 stars Location
    • 5 of 5 stars Sleep Quality
    • 5 of 5 stars Rooms
    • 5 of 5 stars Cleanliness
    • 5 of 5 stars Service
Was this review helpful? Yes
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
bkeesler, General Manager at Pelican Grand Beach Resort, responded to this review, February 9, 2013
Dear OrangeMoon S,

Thank you for such a wonderful review. Our goal is always the care and comfort of every guest and it is pleasure to read when we succeed. Thank you so much for mentioning so many of our outstanding team members that made your stay special.
I know I speak for our entire team when I say thank you for your business and we are all looking forward to your return.

Sincerely,
Bob Keesler
General Manager
Report response as inappropriate
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Reviewer
4 reviews 4 reviews
Reviews in 4 cities Reviews in 4 cities
6 helpful votes 6 helpful votes
1 of 5 stars Reviewed February 6, 2013 via mobile

I have never complained about a stay at a hotel in my life until now. The front desk was awful, they twice said they would call us right back claiming they were busy from our room and didn't bother both times. Everything was a hindrance for the service staff and we actually felt uncomfortable to be there.

Stayed February 2013, traveled with family
Was this review helpful? Yes 4
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
bkeesler, General Manager at Pelican Grand Beach Resort, responded to this review, February 9, 2013
Dear Ryan M,

Please accept my apology for such a bad experience. It so surprising to hear about this as most of the time the comments about our team members are so outstanding. Again, please accept my apology. I would love to speak with you personally and ask that you call so I can learn more about the details in order to correct these kinds of mistakes in the future.
Again, please accept my apology and I am looking forward to speaking with you

Sincerely,
Bob Keesler
General Manager
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
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Additional Information about Pelican Grand Beach Resort

Address: 2000 North Ocean Boulevard, Fort Lauderdale, FL 33305
Phone Number:
Location: United States > Florida > Fort Lauderdale
Amenities:
Bar / Lounge Beach Business Center with Internet Access Fitness Center with Gym / Workout Room Free High Speed Internet ( WiFi ) Restaurant Room Service Suites Swimming Pool Wheelchair access Airport Transportation
Hotel Style:
#3 Top resorts Hotel in Fort Lauderdale
#6 Luxury Hotel in Fort Lauderdale
#7 On the Beach Hotel in Fort Lauderdale
#9 Family Hotel in Fort Lauderdale
#12 Romantic Hotel in Fort Lauderdale
#12 Business Hotel in Fort Lauderdale
Price Range (Based on Average Rates): $$
Hotel Class:4 star — Pelican Grand Beach Resort 4*
Number of rooms: 159
Reservation Options:
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Also Known As:
Pelican Grand Beach Hotel Fort Lauderdale
Hotel Pelican Grand Beach
Pelican Hotel Fort Lauderdale

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