MUST READ BEFORE YOU BOOK SO YOU KNOW WHAT TO EXPECT! THE GOOD AND THE BAD ARE PRESENTED AS WELL AS SOME DETAILS OVERALL
It looks so enticing online, the lazy river, zero entry pool, and beachfront location! We picked this place for spring break to show our kids a good time. It is definitely for families,except they have no kid programs or activities. Just the pool and lazy river which the kids seem to love! Couples it will be like being at a kid’s party all day so if you are looking for quiet time you will not want to stay here.
The patio area is very small. All of the chairs are crammed to together, leaving no space in between them to get in and out of. In addition, just so you know the chairs are very uncomfortable. Tips, if you do stay here, get up early to "claim" chairs with towels, beach bags et cetera... There are definitely not enough chairs for all the guests to sit at the pool at one time.
In addition to the lazy river, they have a somewhat lazy staff. For example, they do not like to clean. You will often find the tables stained with old ketchup, or drinks. The pool area is generally littered. The chairs on the beach, help your self, the staffers, the young dudes as one other person wrote in his review do not go out of their way to get the chairs. They kind of just point them out and basically tell you to help yourself. Not what you expect from this type of hotel. They seem to enjoy their job though. They play Frisbee.... So if you’re a "young dude" and don't want to work to hard maybe you should apply.
There is no hot tub. The lazy river is cool, the kids loved it!
The food is not bad depending on what you order. If they have a breakfast buffet, you may want to skip it and order off the menu, it is not really hot.
The valets are the hardest workers in the place. They also are the most courteous. The housekeepers are friendly. How well they clean???????Not horrible but probably not the best.
The view is great; we stayed oceanfront side, very nice. Rooms are big and plenty spacious for a family. Two queens, living area, mini frig, and microwave. It may come in handy to store some drinks. They can get expensive. We spent 25 on two drinks.
The hotel overall is tight on space so it can tend to feel crowded at any area you decide to hang out at. There is nothing else to do except the pool. So for down time bring your own entertainment. The ice cream shop is not bad. However one time we went they had absolutely no ice cream, they put it all away so they could defrost the cooler. The items for sale are limited. So come prepared with books,,,
I am being very sincere when I say this. It looks nice and has some positives but overall they are missing something...I really do not think the management effectively uses their staff. Everything is just mediocre. We've stayed at a similar place called Pink Shell in Fort Myers Beach also condo type, and owned by Best Western and the staff their is much better it is like night and day.
It doesn't leave you wanting to come running back. I would consider staying at the Harbor Beach Marriot or The ST. Regis next time, both wonderful! We've stayed at both and look forward to going to those two places again.
Hope this helps! By the way, Florida is awesome!







