We noticed that you're using an unsupported browser. The TripAdvisor website may not display properly.
We support the following browsers:
Windows: Internet Explorer, Mozilla Firefox, Google Chrome. Mac: Safari.

“Nice hotel, out of the way” 4 of 5 stars
Review of Il Lugano Hotel

Save Saved
You added Il Lugano Hotel to your Saves list
Best prices for your stay
Enter dates for best prices
Check In mm/dd/yyyy Check Out mm/dd/yyyy
Show Prices
Compare best prices from top travel sites
and 10 more sites!
Il Lugano Hotel
4.0 of 5 Hotel   |   3333 NE 32nd Ave, Fort Lauderdale, FL 33308   |  
Hotel amenities
Ranked #7 of 133 hotels in Fort Lauderdale
Houston, TX
Top Contributor
91 reviews 91 reviews
42 hotel reviews
Reviews in 25 cities Reviews in 25 cities
99 helpful votes 99 helpful votes
“Nice hotel, out of the way”
4 of 5 stars Reviewed November 12, 2012

This is not a place that you would want to stay if you do not have a vehicle. It is out of the way from the main areas by quite a bit. The scenery from the back of the hotel is nice because it overlooks the waterway. The room was huge and had some very nice amenities. The hallways seemed very worn, which was odd considering the rest of the room and public areas seemed very well kept. We got a great deal and had a car, so overall we felt this was a great value.

Stayed August 2012, traveled on business
Was this review helpful? Yes 1
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Write a Review

845 people have reviewed this hotel

Traveler rating
    566
    197
    35
    29
    18
See reviews for
182
404
41
89
Rating summary
  • Sleep Quality
    4.5 of 5 stars
  • Location
    4 of 5 stars
  • Rooms
    5 of 5 stars
  • Service
    4.5 of 5 stars
  • Value
    4.5 of 5 stars
  • Cleanliness
    5 of 5 stars
Traveler tips help you choose the right room.   Room tips (248)
Date | Rating
  • Danish first
  • Dutch first
  • English first
  • French first
  • German first
  • Italian first
  • Norwegian first
  • Portuguese first
  • Russian first
  • Spanish first
  • Swedish first
  • Turkish first
  • Any
English first
Santa Barbara
Senior Contributor
41 reviews 41 reviews
7 hotel reviews
Reviews in 15 cities Reviews in 15 cities
16 helpful votes 16 helpful votes
5 of 5 stars Reviewed November 11, 2012

Hidden among condominiums is Il Lugano, beautifully appointed hotel rooms. We were upgraded to a Jr. suite which had a kitchen and laundry, living room, balcony with ocean view. Firm bed with deluxe linens and pillows, very comfy. The valets very friendly and gave us a dining tip to eat along the waterway at a casual place,, grill and sports bar called Shooters. They had great food and fun ambience watching the yachts go up the canal. If you walk its only 2 blocks but a scary area so you might want to drive the short distance.

Room Tip: Ocean view (in the distance) very nice but I suspect the canal views would be fun...
See more room tips
  • Stayed November 2012, traveled as a couple
    • 5 of 5 stars Value
    • 3 of 5 stars Location
    • 5 of 5 stars Sleep Quality
    • 5 of 5 stars Rooms
    • 5 of 5 stars Cleanliness
    • 5 of 5 stars Service
Was this review helpful? Yes 1
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
NSW Australia
Senior Contributor
29 reviews 29 reviews
8 hotel reviews
Reviews in 13 cities Reviews in 13 cities
15 helpful votes 15 helpful votes
5 of 5 stars Reviewed November 7, 2012

We stayed here for 4 nights prior to a Cruise out of Miami. What a great spot, overlooking the water. Staff were helpful & friendly in all areas, even although there was disruption due to extensions happening.Great value for money. We used the Water Taxi service a few times & also the Fort Lauderdale Trolley bus. We did have to work out our own system to co-ordinate the two which is something the front desk staff could have better advised on. This would have saved us time! Trip to Port of Maimi was fairly expensive from here as we couldn't find a shuttle bus to do the trip.
Great variety of restaurants nearby & other shops in walking distance.

Room Tip: Anything overlooking the water provides lots of interest.
See more room tips
  • Stayed July 2012, traveled as a couple
    • 5 of 5 stars Value
    • 5 of 5 stars Location
    • 5 of 5 stars Sleep Quality
    • 4 of 5 stars Rooms
    • 5 of 5 stars Cleanliness
    • 5 of 5 stars Service
Was this review helpful? Yes
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Dublin, Dublin, Ireland
Senior Reviewer
7 reviews 7 reviews
7 hotel reviews
Reviews in 6 cities Reviews in 6 cities
8 helpful votes 8 helpful votes
4 of 5 stars Reviewed November 5, 2012 via mobile

We stayed for one night before our cruise and we were pleasantly suprised by the size of the room. The room was lovely and comfortable and really helped cheer me up when I was unwell. It is close to shops and restaurants and has a great view of the intercoastal highway.

  • Stayed May 2012
    • 4 of 5 stars Value
    • 4 of 5 stars Location
    • 5 of 5 stars Rooms
    • 5 of 5 stars Cleanliness
    • 4 of 5 stars Service
Was this review helpful? Yes 2
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
ilLuganoHotel, Executive Administrative Assistant at Il Lugano Hotel, responded to this review, November 19, 2012
Thank you for your feedback. We are glad to have provided you with complete relaxation during your stay. We hope you are feeling better and were able to enjoy your cruise vacation. We look forward to hosting your next vacation here at the Great Fort Lauderdale area.

Maisa Palacios
Executive Administrative Assistant
il Lugano Hotel
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
Florida
Reviewer
3 reviews 3 reviews
Reviews in 3 cities Reviews in 3 cities
4 helpful votes 4 helpful votes
5 of 5 stars Reviewed November 3, 2012

I’ve been a hotel manager in Florida for 20 years; Il Lugano is the type of perfection I strive for in my own hotel.
The staff is impeccably professional and discreet, the lobby has a chic dreamlike quality no hustle and bustle here, just an effortless elegance. The Lugano Suite was as beautiful as the rest of the hotel two large rooms with high ceilings, a super comfortable bed with quality lines, floor to ceiling windows and a huge terrace impeccably decorated in a modern style. The restaurant is gorgeous with beautifully prepared food, fantastic service and dramatic canal views. Il Lugano is truly a treat for the senses.

  • Stayed October 2012, traveled solo
    • 5 of 5 stars Value
    • 5 of 5 stars Location
    • 5 of 5 stars Sleep Quality
    • 5 of 5 stars Rooms
    • 5 of 5 stars Cleanliness
    • 5 of 5 stars Service
Was this review helpful? Yes 2
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
ilLuganoHotel, Executive Administrative Assistant at Il Lugano Hotel, responded to this review, November 19, 2012
On behalf of the entire il Lugano staff, thank you for your compliments. We are glad to see you truly enjoyed your stay and look forward to your next Fort Lauderdale vacation.

Maisa Palacios
Executive Administrator Assistant
il Lugano Hotel
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
Chicago, Illinois
Reviewer
5 reviews 5 reviews
3 hotel reviews
Reviews in 4 cities Reviews in 4 cities
16 helpful votes 16 helpful votes
3 of 5 stars Reviewed October 26, 2012

We have stayed at this hotel over 15 times, and we keep coming back because the rooms and the location are truly fantastic. But there is one thing about this hotel that bothers us every single time we stay here. The valet attendants at the front door are always so friendly and helpful, but the second you have to deal with anyone at the Front Desk (check-in, check-out, your key being decoded and not working, or a phone call to request something that may be missing in your room), you are met with such haughtiness, and "attitude," and rudeness, and push-back about why something cannot be done. We simply dread our interactions or communications with the Front Desk staff, and are just bewildered at how people could treat hotel guests (including frequently-returning, very outgoing and friendly hotel guests) so rudely. If the management of this hotel could just imbue their hotel staff with a friendly, customer-service focus (and make sure their housekeeping is consistent in their service and doesn't forget to replace items, like dirty coffee cups), this could be one of the best hotels around.

  • Stayed October 2012, traveled on business
    • 4 of 5 stars Value
    • 5 of 5 stars Location
    • 4 of 5 stars Sleep Quality
    • 5 of 5 stars Rooms
    • 3 of 5 stars Cleanliness
    • 1 of 5 stars Service
Was this review helpful? Yes 2
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
ilLuganoHotel, General Manager at Il Lugano Hotel, responded to this review, November 8, 2012
jblock1962,

Thank you for your frequent stays and constant loyalty to il Lugano Hotel . I personally wish to apologize on behalf of the Front Desk Staff as your experiences and interactions are in no way the norms or high standards we have set for our hotel. I kindly ask you reach out to me via email at Michael.Hatzfeld@illugano.com to schedule a call to speak in more details as it relates to your recent stays. Once again my deepest apologies to you and your family. I look forward to speaking with you and welcoming you back to our hotel.

Michael Hatzfeld
General Manager
il Lugano Hotel
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
Senior Reviewer
7 reviews 7 reviews
Reviews in 5 cities Reviews in 5 cities
4 helpful votes 4 helpful votes
5 of 5 stars Reviewed October 26, 2012

From the minute we pulled up to the minute we left, we had the most wonderful experience. Besides the hotel being fabulous, the staff were equally great. We we arrived, I learned our room wasn't as it said on the web site, so they upgraded us to a 1BR suite, free of charge. When asking for anything else, you were never treated like you were a bother. The rooms had nice big balcony, looking at the ocean, the beds were comfy and the sheets were nice and crisp, but very soft, nice kitchen and living room. Actually I can't find anything wrong with the place. Although the pool was not huge, it was plenty big enough. Also, it's on the water way, so you get to sunbathe whill watching the boats go by. There is also an Italian restaurant in the hotel and the other side of the lobby has a bar and lounge area. Personally, I can't wait to go back.

  • Stayed October 2012, traveled with friends
    • 5 of 5 stars Value
    • 4 of 5 stars Location
    • 5 of 5 stars Sleep Quality
    • 5 of 5 stars Rooms
    • 5 of 5 stars Cleanliness
    • 5 of 5 stars Service
Was this review helpful? Yes 2
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
ilLuganoHotel, Executive Administrative Assistant at Il Lugano Hotel, responded to this review, November 2, 2012
Thank you for your feedback. We are honored to be informed you had a great stay with us here at il Lugano and can't wait to return. It is always a great feeling to know we have provided our guests with an expectational stay. We look forward to host your next vacation in the near future.

Maisa Palacios
Executive Administrative Assistant
il Lugano Hotel
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
Hotels you might also like...
mm/dd/yyyy mm/dd/yyyy
Price Your Stay

Been to Il Lugano Hotel? Share your experiences!

Write a Review Add Photos & Videos

Additional Information about Il Lugano Hotel

Address: 3333 NE 32nd Ave, Fort Lauderdale, FL 33308
Location: United States > Florida > Fort Lauderdale
Amenities:
Bar / Lounge Fitness Center with Gym / Workout Room Free High Speed Internet ( WiFi ) Kitchenette Pets Allowed ( Dog / Pet Friendly ) Restaurant Room Service Shuttle Bus service Suites Swimming Pool Wheelchair access
Hotel Style:
#2 Business Hotel in Fort Lauderdale
#2 Luxury Hotel in Fort Lauderdale
#4 Romantic Hotel in Fort Lauderdale
#10 Family Hotel in Fort Lauderdale
Price Range (Based on Average Rates): $$
Hotel Class:4 star — Il Lugano Hotel 4*
Official Description (provided by the hotel):
A masterpiece of contemporary design rising 15 floors above the Intracoastal Waterway, il Lugano Hotel is Ft. Lauderdale’s most fashionable address. Experience the height of exclusivity at this spectacular Fort Lauderdale Beach hotel -- offering ultra-luxurious suite-hotel accommodations and lavishly appointed private residences. Stay only minutes from the city’s financial district, shops, beaches, restaurants, and nightlife. Enjoy stunning Atlantic Ocean and waterway views, world-class amenities, and availability to arrange private dockage for yachts up to 50 feet. Travel to nearby shopping and fine dining establishments in our luxury Cadillac Escalades* (based on availability, fee may apply). Blending the style of the world’s finest boutique hotels and a dedication to flawless personal service, we are redefining expectations for Fort Lauderdale hotel suite accommodations. ... more   less 
Reservation Options:
TripAdvisor is proud to partner with Amex, Booking.com, Tingo, Travelocity, Expedia, getaroom.com, BookingOdigeoWL, Hotels.com, Priceline, Otel, Venere and Jetsetter so you can book your Il Lugano Hotel reservations with confidence. We help millions of travelers each month to find the perfect hotel for both vacation and business trips, always with the best discounts and special offers.
Also Known As:
Il Lugano Fort Lauderdale
Hotel Il Lugano

Owners: What's your side of the story?

If you own or manage Il Lugano Hotel, register now for free tools to enhance your listing, attract new reviews, and respond to reviewers.