First of all, I will admit that I am not usually a Ritz Carlton customer, and as such, I'm not sure what exactly my expectations were.
The location and price point (less than 500 dollars, pr. night, pr room), did indicate that it would not be a Four Seasons / Aman style experience. I guess, it's more a very nice Marriott. We had booked thru Amex FHR and received the two rooms booked and the free breakfast amenity.
We arrived late (before midnight). All customized requests such as bedding, extra beds, etc. had largely been ignored, and it took well over an hour before everything was set up as requested. The rooms and views are fine, in my opinion. We had interconnecting sea-view rooms on a high floor. The rooms themselves were surprisingly worn. The floor tiles in the rooms had large gouges in them (in both rooms), and nothing seemed very crisp. However at the price point, it was acceptable.
Food was passable. The breakfast and room-service offerings were on par with a standard 5 star experience, but nothing amazing at all. The restaurant venue on the ground floor was a bit awkward, as outside dining was directly out towards a busy street and quite small - considering the size of the hotel. The restaurant staff were kind and accomodating, however did not seem particularly well trained, and a very easily confused.
The pool bar service was sufficient, but again nothing out of the ordinary. Most staff seemed a bit disengaged - but did complete their different tasks.
Service at points were a bit odd - like if you need to borrow a european power plug converter you need to sign a waiver and stand at the concierge desk for like 10 minutes before they get the paperwork done. Its value is literally 10 dollars - makes no sense. I did see at least one Clefs d'or - so concierge must be competent.
For a nights sleep going in or out of FLL it's perfectly fine. I would not travel to FLL just to go there.
- Official Description (provided by the hotel):
- The Ritz-Carlton, Fort Lauderdale infuses the Gold Coast with casual luxury as the city's first and only AAA Five Diamond hotel. The 24-story, dramatically tiered and glass walled structure has sweeping curves that are reminiscent of a luxury liner. Design elements recall the 1940's, with artwork that includes playful murals inspired by French artist Jean Cocteau and a 13-foot high mural of a seascape inspired by the 1880 painting, "King Neptune and His Horses." The property features 192 guest rooms and suites; a 2,200 square foot Club Lounge, 24,000 square feet of light-filled meeting space; a 29,000 square foot oceanfront sundeck with an infinity pool and private cabanas; destination Spa with an organic and active-botanical treatment menu and a water-view fitness center. Four dining and entertainment options include the new Via Luna Italian grill with seating indoors or al fresco on an oceanfront patio, the dramatic oceanfront Via Luna Bar, a private Wine Room with a 5,000 bottle wine cellar and a seventh floor Poolside Cafe with commanding ocean views. ... more less
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- Also Known As:
- The Ritz Carlton Fort Lauderdale Hotel Fort Lauderdale
- Ritz Carlton Fort Lauderdale
- Fort Lauderdale Ritz Carlton
- St Regis Fort Lauderdale
- St Regis Ft Lauderdale