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“Average Luxury experience” 4 of 5 stars
Review of The Ritz-Carlton, Fort Lauderdale

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The Ritz-Carlton, Fort Lauderdale
5.0 of 5 Hotel   |   1 North Fort Lauderdale Beach Boulevard, Fort Lauderdale, FL 33304 (Formerly St. Regis Resort, Fort Lauderdale)   |  
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Hotel amenities
Special Offer
Complimentary Breakfast
Ranked #15 of 133 Hotels in Fort Lauderdale
LAS + CPH
Senior Contributor
47 reviews 47 reviews
44 hotel reviews
Reviews in 32 cities Reviews in 32 cities
133 helpful votes 133 helpful votes
“Average Luxury experience”
4 of 5 stars Reviewed July 30, 2014

First of all, I will admit that I am not usually a Ritz Carlton customer, and as such, I'm not sure what exactly my expectations were.

The location and price point (less than 500 dollars, pr. night, pr room), did indicate that it would not be a Four Seasons / Aman style experience. I guess, it's more a very nice Marriott. We had booked thru Amex FHR and received the two rooms booked and the free breakfast amenity.

We arrived late (before midnight). All customized requests such as bedding, extra beds, etc. had largely been ignored, and it took well over an hour before everything was set up as requested. The rooms and views are fine, in my opinion. We had interconnecting sea-view rooms on a high floor. The rooms themselves were surprisingly worn. The floor tiles in the rooms had large gouges in them (in both rooms), and nothing seemed very crisp. However at the price point, it was acceptable.

Food was passable. The breakfast and room-service offerings were on par with a standard 5 star experience, but nothing amazing at all. The restaurant venue on the ground floor was a bit awkward, as outside dining was directly out towards a busy street and quite small - considering the size of the hotel. The restaurant staff were kind and accomodating, however did not seem particularly well trained, and a very easily confused.

The pool bar service was sufficient, but again nothing out of the ordinary. Most staff seemed a bit disengaged - but did complete their different tasks.

Service at points were a bit odd - like if you need to borrow a european power plug converter you need to sign a waiver and stand at the concierge desk for like 10 minutes before they get the paperwork done. Its value is literally 10 dollars - makes no sense. I did see at least one Clefs d'or - so concierge must be competent.

For a nights sleep going in or out of FLL it's perfectly fine. I would not travel to FLL just to go there.

  • Stayed July 2014, traveled with family
    • 5 of 5 stars Sleep Quality
    • 4 of 5 stars Cleanliness
    • 3 of 5 stars Service
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794 reviews from our community

Traveler rating
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Rating summary
  • Location
    4.5 of 5 stars
  • Sleep Quality
    4.5 of 5 stars
  • Rooms
    4.5 of 5 stars
  • Service
    4.5 of 5 stars
  • Value
    4 of 5 stars
  • Cleanliness
    4.5 of 5 stars
Traveler tips help you choose the right room.   Room tips (210)
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English first
Denver, Colorado
Top Contributor
197 reviews 197 reviews
80 hotel reviews
Reviews in 95 cities Reviews in 95 cities
190 helpful votes 190 helpful votes
5 of 5 stars Reviewed July 30, 2014

It doesn’t get better than the Ritz in Ft. Lauderdale! We had a junior suite which was perfect for our family of three as our daughter had her “own room”. We enjoyed an excellent breakfast and the overall experience of the hotel is superior! Our flight departed at 8:40pm and, upon check in, we were offered a late check out at 5pm!!! Parents, you understand how important this is when the normal check out is 11am. We were able to enjoy the beach, the pool and extend our day at this beautiful hotel as a result! I know it’s not always possible, but it is certainly greatly appreciated when it is! We are already reviewing our calendars to see when we are free to return to Ft. Lauderdale and to this beautiful hotel!

Stayed July 2014, traveled with family
Was this review helpful? Yes 3
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Drexel hill,pa
Senior Contributor
23 reviews 23 reviews
19 hotel reviews
Reviews in 17 cities Reviews in 17 cities
42 helpful votes 42 helpful votes
5 of 5 stars Reviewed July 30, 2014

I've stayed at many Ritz properties as well as Four Seasons , This property has as good as staff as any hotel I've ever stayed at. They went the extra mile no matter how small, Ordered birthday cake for girlfriend and it was tasty and delivered on time. Special Kudo's to Natalie at front desk who went out of her way to make our stay special, also Detlef the concierge and Scott pool bartender all were outstanding. even though we went in slow season outstanding property and highly recommend to anyone.

Room Tip: Go ahead and upgrade for Ocean Front don't cheat yourself !!
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  • Stayed July 2014, traveled as a couple
    • 5 of 5 stars Rooms
    • 5 of 5 stars Cleanliness
    • 5 of 5 stars Service
Was this review helpful? Yes 1
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Fort Lauderdale
1 review
5 of 5 stars Reviewed July 29, 2014

We had such a wonderful time at the Ritz-Carlton in Ft. Lauderdale. We needed a place to stay for one night after a week of cruising with Royal Caribbean. We talked with the concierge and got great advise for a nice dinner. We also did a little shopping before we headed home. Staff was very friendly and would love to stay again when we are in Ft. Lauderdale.

  • Stayed July 2014, traveled with family
    • 4 of 5 stars Value
    • 5 of 5 stars Location
    • 5 of 5 stars Sleep Quality
    • 5 of 5 stars Rooms
    • 5 of 5 stars Cleanliness
    • 5 of 5 stars Service

Review collected in partnership with Easytobook.com

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New York
2 reviews
Reviews in 2 cities Reviews in 2 cities
1 helpful vote 1 helpful vote
5 of 5 stars Reviewed July 28, 2014

We stay at the Fort Lauderdale Ritz Carlton every June and July. It is our favorite getaway. From the moment you arrive on the property, you are greeted warmed by the valet staff, and that service continues throughout every aspect of your stay from the front desk to the Club Lounge, etc. We cannot say enough good things about the Club Lounge staff including, Emily, Sammi, Megan, Steffani and others. They are outstanding and go out of their way every time they see you. They make your visit even more enjoyable. We love this Ritz Calrton!!

  • Stayed June 2014, traveled as a couple
    • 5 of 5 stars Sleep Quality
    • 5 of 5 stars Rooms
    • 5 of 5 stars Service
Was this review helpful? Yes 1
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Boca Raton, Florida
Contributor
11 reviews 11 reviews
7 hotel reviews
Reviews in 9 cities Reviews in 9 cities
6 helpful votes 6 helpful votes
5 of 5 stars Reviewed July 27, 2014

We have stayed here about five or six times and are always pleased. We absolutely love this section of the beach and always get an oceanfront room so that we have a great view from our balcony. What makes this property stand out for us is the exceptional customer service. My children love being greeted with the welcome gift toy wagon, and we have never encountered an unfriendly staff member. It truly seems that staff enjoy their jobs and value the customer. Highly recommend this hotel and cannot wait for our next stay.

  • Stayed July 2014
    • 5 of 5 stars Value
    • 5 of 5 stars Location
    • 5 of 5 stars Rooms
    • 5 of 5 stars Cleanliness
    • 5 of 5 stars Service
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NJ
Reviewer
5 reviews 5 reviews
Reviews in 2 cities Reviews in 2 cities
2 helpful votes 2 helpful votes
5 of 5 stars Reviewed July 23, 2014

Ask and you shall receive....Really, the staff will go above and beyond to serve you from the Club Room, Pool, Bar, Housekeeping..... They are also child friendly, offering childrens activities during the day. There is a walkway that runs over the street with an elevator to take you down to the beach area where a staff member is situated on the beach to help with lounge chairs, umbrellas, towels and water. I will definitely return to this hotel.

Room Tip: The balcony's facing downtown were a little noisy outside due to the airconditioning fans from o...
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  • Stayed June 2014, traveled with family
    • 5 of 5 stars Sleep Quality
    • 5 of 5 stars Cleanliness
    • 5 of 5 stars Service
Was this review helpful? Yes
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
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Additional Information about The Ritz-Carlton, Fort Lauderdale

Address: 1 North Fort Lauderdale Beach Boulevard, Fort Lauderdale, FL 33304 (Formerly St. Regis Resort, Fort Lauderdale)
Phone Number:
Location: United States > Florida > Fort Lauderdale
Amenities:
Bar / Lounge Beach Business Center with Internet Access Fitness Center with Gym / Workout Room Free High Speed Internet ( WiFi ) Pets Allowed ( Dog / Pet Friendly ) Restaurant Room Service Shuttle Bus service Spa Suites Swimming Pool Wheelchair access
Hotel Style:
#4 Spa Hotel in Fort Lauderdale
#6 Luxury Hotel in Fort Lauderdale
#7 On the Beach Hotel in Fort Lauderdale
#7 Business Hotel in Fort Lauderdale
#11 Family Hotel in Fort Lauderdale
#13 Romantic Hotel in Fort Lauderdale
Price Range (Based on Average Rates): $$$$
Hotel Class:5 star — The Ritz-Carlton, Fort Lauderdale 5*
Number of rooms: 192
Official Description (provided by the hotel):
The Ritz-Carlton, Fort Lauderdale infuses the Gold Coast with casual luxury as the city's first and only AAA Five Diamond hotel. The 24-story, dramatically tiered and glass walled structure has sweeping curves that are reminiscent of a luxury liner. Design elements recall the 1940's, with artwork that includes playful murals inspired by French artist Jean Cocteau and a 13-foot high mural of a seascape inspired by the 1880 painting, "King Neptune and His Horses." The property features 192 guest rooms and suites; a 2,200 square foot Club Lounge, 24,000 square feet of light-filled meeting space; a 29,000 square foot oceanfront sundeck with an infinity pool and private cabanas; destination Spa with an organic and active-botanical treatment menu and a water-view fitness center. Four dining and entertainment options include the new Via Luna Italian grill with seating indoors or al fresco on an oceanfront patio, the dramatic oceanfront Via Luna Bar, a private Wine Room with a 5,000 bottle wine cellar and a seventh floor Poolside Cafe with commanding ocean views. ... more   less 
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Also Known As:
The Ritz Carlton Fort Lauderdale Hotel Fort Lauderdale
Ritz Carlton Fort Lauderdale
Fort Lauderdale Ritz Carlton
St Regis Fort Lauderdale
St Regis Ft Lauderdale

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