I am a Ritz Carlton fan. However, I was less than impressed with the Ritz in Fort Lauderdale. The quality of serivce you come to expect at all Ritz properties was inconsistent. It began with a less than enthusiastic bellman as we arrived. We traveled with another couple and we arrived at different times yet when we discussed our arrival we both had the same experience with the same bellman. My check-in however, was very pleasant. We paid for an ocean front/view room and requested a high floor, which we recieved. When we got into the room I sat on the bed only to find out that the duvet and insert was wet, not damp, but wet. My husband called the front desk and they informed him someone would be up immediately. After unpacking and waiting 30 minutes, I called the front desk again and was told a manager was on her way. The manager arrived five minuted later with a duvet cover in hand. When we further inspected the duvet she realized it was completely wet and needed to be replaced. Fifteen minutes later someone else showed up to change the bedding. I had also requested slippers from the manager and was told they only provide them if the guest ask. What and why! This is the Ritz and it's a guest expectation that the room have robes and slippers. Did I say I was paying $600 per night. Our view was great however, the furniture showed visible signs of wear and tear i.e. scarring on the furniture. Additionally, the bathroom only had one sink and it was small. There was a separate water closet however, the shower and tub were not separate. To access the shower was extremely ackward. To reach and turn the shower on you got wet in the process because of the design. Additionally, the little knob to pull the shower on was completely rusted. I shared with the hotel before we arrived that we were celebrating my husband's 50th birthday. After dinner when we arrived in the room it had been turned down and waiting for us was a bottle of champagne and chocolate cake. The bed was the most comfortable bed I've ever slept in! The next morning we went to the Via Luna restaurant for breakfast and unfortunately, the inconsistent service continued. The restaurant was not crowded however, we waited 10 minutes after being seated before we were offered coffee. Additionally, I had to get up and share this frustration with the hostess before we even recieved the coffee. After another 15 minute wait they delivered a plate of fruit and yogurt as an apology for the long wait. Our total time in the restaurant for breakfast was an hour and twenty minutes. The coffee and food once it arrived was great. The evening concierge was very friendly and helpful in suggesting restaurants and making reservations. Two times we called ahead for our car that was valet parked (as recommended by the bell staff) and both times had to wait considering we called ahead and there were no other guests waiting.The attendants at the beach were very helpful with lounge chairs, towels and water. Wish there was bar service at the beach. We did witness non Ritz guest paying the attendants in cash for lounge chairs. I don't know if this is the policy. What if paying Ritz guests wanted seats yet there weren't any because they were given to non Ritz guests. This seemed like they were taking bribes for seats. Our breakfast service on the second and third days were exceptional. Very prompt and friendly and exactly what one expects from the Ritz staff. Water was offered each time we retrieved our car. Overall, this was not a bad experience, just not as special as I had wished and have come to expect and experience at the Ritz chain. I don't know if I will stay at this property if I travel back to Fort Lauderdale. The price just didn't match the overall experience.