Izzy and his staff are great! They have this down pat. They have a free shuttle to pick you up at the airport and a free shuttle to get you to the cruise ship the next morning - door to door with minimal walking and you are on time, everytime. You never have to touch your bags again from the moment you get on the shuttle. Great, fast service. You have to get up early to catch the free breakfast but if you miss it - no big deal - you will be eating in no time on the ship. Very clean, quiet, comfortable rooms with food service call out with delivery right to your room. The most reasonable way and place to stay when leaving on a cruise. We spoke with one couple that had stayed here everytime they took a cruise - 35 times!

Have to say contrary to other reviewers, we highly advise not to chose this motel under any circumstances as our stay in Dec 2012 was littered with numerous problems from (a) the point of check in, which took almost 1/2 hour due to under-staffing to (b) our room having to be changed due to multiple maintenance issues not immediately solvable by evening staff to (c) Izzy (the Mgr/GM) causing us to be very nearly late for our cruise due to poor shuttle scheduling on his part - we had even pre-arranged a specific shuttle departure time in advance and still ended up leaving over an hour late that time. We even experienced (d) a very poor experience at the onsite restaurant (see separate review).

Yes, we did speak to staff & management numerous times during our one night stay. The evening staff at the desk was very efficient in getting us a different room when the original was not satisfactory but all other contact with management did not resolve anything and at times was actually quite patronizing.

As Diamond Level Choice Privileges members we travel extensively and are more then satisfied with the many levels of Choice Hotel Properties, and it is because of that affiliation we chose this property, however once in a while we make a poor choice and this was ours for 2012.

Best advise, stay elsewhere.

Me and my husband spent in this hotel only one night. We arrived around 8pm. on second day of Christmas so we realised that over Christmas people are not working normally. We booked our room 4 months in advance. Receptionist (not extremaly nice) told us that she does not have a pre-booked room for us because room service is not working that day. Instead of upgrading our room for free which is a normal procedure in such situation, she told us that for a better room with need to pay additionally, which we did not want. So she gave us worse room. Room was very basic, just to survive one night. Floor was horrible in the bathroom. However, parking and Internet is for free. Well, this hotel is good option if you are going to spend in it only one night.

We arrived at 3:00 am on December 27th due to weather delay. We just wanted to get to sleep before catching our boat the next day. As we were checking in we informed the front desk that the Emerald Princess would not begin boarding people until 2:00 pm at the earliest due to a Norovirus Outbreak. What did the hotel do about this you ask? They let us stay in our rooms until 1:00 pm with no added cost... UNHEARD OF and an extremely pleasant surprise after getting in at 3:00 am. We got a bit of sleep however were woken up the the manager organizing cruise patrons on other boats over the loud speaker .... might want to turn that down a bit in the courtyard... was still a bit sleepy but by no means was I complaining. After having our free "continental" breakfast which was NOT continental as they had a make your own waffle bar (with extremely helpful employees making sure I didn't burn the place down), fresh fruit, juices, cereal and the all important coffee we went back to our room put our bathing suits on a started our vacation on their pool deck. At 1:00pm we checked out and got on the FREE shuttle to the cruise port. It is not free after 10:30 am however they made an exception for the Emerald Princess Guests just another sign of this hotel bending over backyards for their customers.

I would just like to say the management, staff, facilities and the whole experience about staying at this hotel far exceeds their star rating on websites. I paid 70$ for 1 night here and it felt like I should have paid 130$.

Cudos to you Rodeway Inn Fort Lauderdale... I will be back.