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Fort Lauderdale

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Grand Resort and Spa: Traveler Reviews


539 N. Birch Rd., Fort Lauderdale, FL 33304
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88% Recommend
4.5 of 5 stars 51 reviews
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[ Date ] [ Rating ]
Not bad ... not great, but not bad!

Grand Resort and Spa

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3 of 5 stars
KezzaKKC   40 contributions
Canterbury, England
Jul 2, 2009
3
people found this review helpful

Had two rooms booked here for two nights in May 09. Booked the cheapest rooms and was pleasantly surprised at the size of the room I was given. Good size, nice decor, good furnishings and an excellent bathroom ... especially the large, walk-in shower with rainfall showerhead. The other room provided was rejected because it smelt of damp, but a transfer to an upgraded room alongside the pool was arranged without a fuss.

My only criticism of the room I was in was the lighting ... yes, it's nice to have 'atmosphere' lighting, but there's too little of it! In particular the alcove in which the coffeemaker and snacks are stored was extremely dark and it was extremely difficult to see what I was doing. Also, the refrigerator was rather noisy ... I unplugged it on the first night but did have to mop up a small amount of water from the floor the following morning! For some reason it wasn't as noisy the second night ... perhaps I'd inadvertently defrosted it.

Breakfast, as reviewed by someone else, is pretty basic comprising pre-packed muffins, cereals and bagels. Evidently this is because the licensing requirements for food preparation are very stringent and onerous and they've been either unable or unwilling to accommodate them.

As a criticism, I was rather irritated to find an envelope left on the bed on the day of departure suggesting that I may like to leave a gratuity for the staff. I've never encountered this in a hotel before and found it to be rather unacceptable. The tipping culture in the US is getting out of hand with excpectations of 18% on top of the cost of a meal.

One final point - we were recommend to a restaurant called Hi Life Cafe. Evidently very popular, great food, good reputation. The food was OK, not great. They also offer half-portions at pretty much half the menu price - great idea given the normal size of a plate of food in the US ... unfortunately their full size plates are around half the size of a normal US plate, meaning that the half-portion is woefully inadequate. Over priced. Wouldn't recommend it.

  • My ratings for this hotel
    • 4 of 5 stars Value
    • 4 of 5 stars Rooms
    • 3 of 5 stars Location
    • 4 of 5 stars Cleanliness
    • 3 of 5 stars Service
  • Date of stay May 2009
  • Visit was for Leisure
  • Traveled with Other
  • Member since November 17, 2008
  • Would you recommend this hotel to a friend? Yes
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
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Average price*: €152 (year-round)
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Great hotel for a nice relaxing holiday

Grand Resort and Spa

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5 of 5 stars
Pharaohnz   7 contributions
London
Jun 21, 2009 | Trip type: Couples
1
person found this review helpful

We stayed at Grand resort for 4 nights back in May as part of our 2 week Florida trip from UK. We booked a court yard room but up on arrival the manager upgrade us to a 1 bedroom suite which was a nice surprise. The room was really spacious with the kitchen which was handy when we didn't feel like going out for a meal. The king size bed was really comfortable. The location of th hotel could not have been better. It's one block behind the main street and about 10 miutes walk to Sebatian beach, and they provide you with free beach towels which was really handy. Breakfast was simple affair with bagels, toast and cereal but the afternoon au dourves on the weekend was a nice touch. The only downside of the hotel is that the clothing options area is at the back of the hotel where the tropical garden and spa is and there were a few mosquitos. All in all we had a great stay and all the staff were very friendly and attentive. Would definetly stay at Grand resort again when we visit Ft Lauderdale next time.

  • My ratings for this hotel
    • 5 of 5 stars Value
    • 4 of 5 stars Rooms
    • 5 of 5 stars Location
    • 5 of 5 stars Cleanliness
    • 5 of 5 stars Service
  • Date of stay May 2009
  • Visit was for Leisure
  • Traveled with With Spouse/Partner
  • Member since May 29, 2008
  • Would you recommend this hotel to a friend? Yes
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
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Great resort 2 blocks from the beach

Grand Resort and Spa

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4 of 5 stars
InspirationLondon   8 contributions
London
Jun 1, 2009 | Trip type: Solo travel
2
people found this review helpful

Well located hotel, not far from the beach. The rooms are nicely decorated, clean and tidy. Very good standards overall. The hotel is just a 15 min. ride from Wilton Manors - taxis are not expensive but a car would be highly recommended (unless you're going to drink, in which case Florida laws are very strict). The staff is extremely friendly and helpful, the atmosphere relaxed and just lovely. Great pool and jacuzzi! The only point preventing me from giving the "exceptional" rating is because of breakfast: from a 4-star resort I would have expected fresh breakfast and not pre-packaged bagels or pastry. The choice was fine though! I would certainly go back if I decided to visit Ft. Lauderdale again in the future.

  • My ratings for this hotel
    • 4 of 5 stars Value
    • 5 of 5 stars Rooms
    • 5 of 5 stars Location
    • 5 of 5 stars Cleanliness
    • 5 of 5 stars Service
  • Date of stay May 2009
  • Visit was for Leisure
  • Traveled with Solo Traveler
  • Member since May 23, 2008
  • Would you recommend this hotel to a friend? Yes
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
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Average price*: €152 (year-round)
Call now to book: 1-800-454-6835 from hotels.com
Unfortunate choice...would not do it again

Grand Resort and Spa

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2 of 5 stars
alwaysonthego87   1 contribution
Delaware
May 21, 2009 | Trip type: Couples
3
people found this review helpful

We had high hopes for this place, but the front desk staff were so unfriendly and snotty that it made the rest of the stay unpleasant. So, that was the bad part, but the good part is that the spa was great and we would recommend that anytime. As for the hotel itself, the rooms were nice, clean, etc. I guess if you can avoid the front desk staff you may be fine. Just remember that there are lots of alternatives where they actually appreciate your business and are nice to you!

  • My ratings for this hotel
    • 2 of 5 stars Value
    • 4 of 5 stars Rooms
    • 3 of 5 stars Location
    • 3 of 5 stars Cleanliness
    • 1 of 5 stars Service
  • Date of stay March 2009
  • Visit was for Leisure
  • Traveled with With Spouse/Partner
  • Age group 35-49
  • Member since May 21, 2009
  • Would you recommend this hotel to a friend? No
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
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Average price*: €152 (year-round)
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the best of everything!

Grand Resort and Spa

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4 of 5 stars
MiamiBeach1   18 contributions
Miami Beach, FL
May 10, 2009 | Trip type: Couples

my partner and I stayed at The Grand last weekend for an impromtu staycation and we really enoyed the property. as the other reviews say, the property is extremeley well-managed, very clean and the staff VERY friendly and accommodating. the new W Hotel is only 2 blocks away, and has an excellent restaurant, called Steak 954, and the Casa Blanca restaurant on the ocean is also super.

  • My ratings for this hotel
    • 5 of 5 stars Value
    • 4 of 5 stars Rooms
    • 5 of 5 stars Location
    • 5 of 5 stars Cleanliness
    • 4 of 5 stars Service
  • Date of stay May 2009
  • Visit was for Leisure
  • Traveled with With Spouse/Partner
  • Age group 35-49
  • Member since March 08, 2005
  • Would you recommend this hotel to a friend? Yes
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Was this review helpful? Yes
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Check Rates ABS:HotelCheckRates-d543594?ext=true&src=ShowUserReviewsHotels&fromServlet=ShowUserReviews&Action=QC_Button_Reviews
Average price*: €152 (year-round)
Call now to book: 1-800-454-6835 from hotels.com
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Grand Resort and Spa Address

539 N. Birch Rd., Fort Lauderdale, FL 33304