I recently booked two rooms for two nights for 4 people. We paid $280.00 night with taxes at the AAA rate. On top of that we were charged $7.00 per person each direction for the shuttle to the cruise port. There was no charge to the airport that is about 1 minute further. When I made the reservation I was told that if I asked for the front desk manager on check in, they would waive the cost since we'd booked for two nights and two rooms. Well- they didn't honor what they said. The excuse I got was that the reservation person isn't an agent of the hotel!!!! What's that supposed to mean? I guess that would also mean that despite telling you the rate when you make the reservation, the hotel can change it to whatever they want after you arrive! because the reservation agent isn't an agent of the hotel.... Nonsense. This hotel is ripping off it's customers by charging such an outrageous nightly charge AND then adding the shuttle fee.

The hotel was clean and comfortable. The bed was very comfortable and I enjoyed the choice of soft or firm pillows. The shower had a large shower head but little water out of it. The breakfast is very nice in the morning. It was extensive and well prepared, well organized and the area very clean. The elevators are from the 1950's I think. They're slow and creaky. The pool area is lovely and comfortable.

It was a hotel I'd stay in again-BUT, not at those costs. I'd also find my own way to the cruise port.

This hotel has a great location and is literally within walking distance of at least a 100 plus restaurants. The hotel is clean and has free parking. The staff was very helpful and cheerful. Rooms are standard Holiday Inn and would have been perfect but for the motel style airconditioner/heater which are always both noisy and noisome.

We arrived with a party of 1 then 3 more arrived then 2 more then 3 more and the 2 more. In total 11 family members arrived over a period of 4 days for a family reunion Christmas cruise. Ashley at reception managed to get us all booked in appropriate rooms and bills going to the person who asked to be billed. All with a smile on her face!!!
I can"t begin to tell you how helpfull she was!! From arranging transportation for 11 all over Ft. Lauderdale to remebering all our names!!
The hotel was spotless, pool adequate and distance to the Port was just a few miles...Highly recommend this hotel!! Make sure you ask for the All Star Transportation company for any of your trips from Ft. Lauderdale .

We stayed at the Holiday Inn Express Air/Sea Port for one night pre-cruise in December, 2007.

The hotel has a free shuttle from the airport that we were instructed to call for when we landed, however it only runs until 1am, and due to a snowstorm causing flight delays in Toronto, we didn't land until 2:00am, so we took a taxi for about $12.

The hotel locks their doors at 11pm, however the man at the front desk promptly opened them for us when we rang the bell. Check-in was quick and easy, and we were in our room within minutes.

We had a room on the fifth floor, which was very nice and clean. The beds were very comfortable, with lots of pillows of varying softness. The washroom was well-stocked with a lot of towels and toiletries. Overall it was very nice for a 2 star hotel! We did have a little cockroach visitor before going to bed, but in the morning, it appeared to be gone. We do have 2 complaints about the room though: 1) The air-conditioning worked really well, but was EXCESSIVELY loud, to the point where I was unable to sleep for the entire night. It clicked very loudly whenever it came on, which startled us, and the blowing sound wasn't much quieter. I turned it off, but the room got quite stuffy very quickly. Eventually, I put it on the "fan" setting so it would stay on, and we froze for the rest of the night with the constant sound from it, albeit with no clicking. Second complaint was the automated wake-up call. We set it for 9:00am and the system repeated this time when I set it, however it rang at 8:30am.

Breakfast in the morning was included with the hotel rate, and was quite good. There were hot cinnamon buns, bagels, creamcheese, butter, pre-made omelettes, cereal, juice, coffee, and tea.

Check-out was quick and easy as we had no additional charges. We just told them our room number, they called us a taxi as we did not want to wait for the busy shuttle, and we were on our way to Port Everglades a few minutes later.

Overall, this hotel was quite good value, and due to it's close proximity to the airport and cruise-port, I would highly recommend it for a short stay pre or post-cruise. Perhaps our experience with our air-conditioning was a fluke, as I see there have been no other complaints about it.