DOn't use the phone- 3 minutes=$21.00
No cell reception in hotel
Nice room
Pool is in shade by 2:00 each day and picture is misleading- the pool is on the 5th floor
Very noisy- street traffic
Food was good
Oh yeh- $10 for the M&M's and $21 for the orange juice
The condo owners gouge you on the small things leaving an impression that they are just cheap.
We had group of 25 and it was unanimous that we would not come back. You don't get the Ritz Carlton service for the price you pay.

We stayed at The Atlantic for 3 nights during our trip to the Orange Bowl. All I can say is WOW!!!! This is an amazing hotel that really understands what it means to treat a guest in luxury and style.

Before we arrived, I recived an email from the concerige staff asking if there is anything they could do for us. We asked for an early check in if possible so we could use the beach. We arrived at the hotel at 12:30 pm (check is is normally 3 pm) and we were checked in immediately and given a grand deluxe oceanfront room on the 6th floor. The room was amazing! It was huge, had a great tub, walkin shower and the most amazing bed (better than the Westin Heavenly Bed). It also had a private balcony overlooking the pool with a great view of the ocean.

The hotel is directly across the stree from the beach and has lifeguards as well as a chair rental service (not connected with the hotel) that was $7 for the day. We enjoyed using the beach and having it so close to the hotels front door.

The conceirge service provided was top of the line. We wanted to pick up chicken wings before the game, and the women at the desk directed us to a couple of choices that had exactly what we were looking for. I figured it would take them some research, as it was an unusal request, but they responded very quickly.

The morning after the Orange Bowl we arrived back at the hotel from the game at 3 am and the valet staff was immediately available to park the car for us. We then called down to the front desk for a 4:30 am wake up call (early morning flight home) and they had no problem in delivering. In fact, each day our wake up call was given by an individual, not an automated system.

After we got home and I had a chance to review the bill in more detail (hard to do at 4:30 am when you are exhausted), I noticed that they accidently charged us for 4 days of parking instead of 3. I called up the hotel and within 2 minutes the front desk clerk had our bill pulled up and fixed the error. What great service!!!!!

We can't wait for an excuse to go back and spend more time at the fabulous property! It ranks right up there with some five star places we have stayed all over the country.

I’m a Starwood Platinum member. I travel all the time and I get very nice room upgrades. For the New Year’s Eve I decided to take my wife at The Atlantic in Fort Lauderdale. The room was can. $ 999 a night (about $ 850 US). For that amount of money we got the deluxe room. At booking they asked for the exact time of check in order to surprise us (it was what they said). When we showed up (after we confirmed 48 hours before) the room wasn’t ready and we had to wait for almost 3 hours. Furthermore we did not get any upgrade (“because the manager does not allow it at this resort” where the words of one employee). We asked the time of the check out and we were told that we have to leave at 11 AM. When I checked the bill at home it was written that we checked out at 4 PM. Finally in the room, while making coffee, we realized that the coffee expired 6 months before. We called to complain and they replaced the coffee but not before they checked in the garbage for the expiration date. One out of 4 little cream containers placed beside the expired coffee was open and half empty. At about 8 pm the manager sent us 2 apples and a bottle of water to cheer us up…amazing!
Now some good things: the view was beautiful, the room was spacious and nicely decorated. So was the bathroom. That’s all that was good because on closer look I was able to see dust everywhere, the handprints of the previous guests in the dust and even the place where their glasses were. The carpet looked very bad (stained) for a hotel just 1 year old.
Now if you thought that this is it you were wrong… We went to bed at about 3 am to realize that the bad smelled like pee… In the morning (about 9 am) we went to swim in the pool. There was dirt around the pool as well as some leftover food from the previous day (or days!).
This is what I had to say about this hotel that is rated 4 stars and it is a category 6 SPG. I still prefer Starwood to Hilton but I will never return to this hotel.
Hope this helps.

My husband and I stayed at the Atlantic the beginning of November. The rooms were absolutely gorgeous and the bed extremely comfortable. The hotel inself is very nice with a pool that overlooks the ocean. The Ocean was right across the street. This hotel is very expensive as it is part of the Starwood luxury collection.

Our disappointment was in the service.
The service was spotty. We had to call 3 times to the front desk to get what we wanted and waited almost two hours. We were told that the hotel was short staffed. No one came to take our drinks at the pool, and the bartender was snotty as I could not decide in a second what drink I wanted.

This is a no smoking hotel but you could get cigars at the bar by the pool. So men were smoking their cigars around the pool and in the pool. It was annoying.

For such a beautiful hotel the service needs to be better for the money you are paying.

By the way the breakfasts were delicious. We were on the Romance package which included breakfast.

We were not comfortable at this hotel. We would probably not stay there again.

If the service was better it would be a luxury hotel.