We just returned from a 2 night sojourn at The Atlantic. We really hoped we would not be disappointed, after we had such a wonderful experience here last June...but, once again, we were absolutely delighted with our stay!
Prior to our arrival, I spoke with Sheryl at the concierge desk to ask her to arrange to have rental bikes available for our use during our stay. Sheryl had our bikes (plus helmuts & bike lock) delivered to the hotel so they were there for our arrival, but also arranged to have our preferred "Townie" brand (the kind we are used to riding at home), AND (at my last-minute request) she even arranged for us to borrow a nifty bike carry-pack. The rentals were simply added to our room charge, saving us valuable vacation time, not having to contact the rental company ourselves. Now, I know concierge services are often used for high-roller events...but I appreciate how Sheryl really listened well to my requests, and came through as though our bike rental was just as important as any big-ticket event!
As our experience in June, we found the valets courteous, check-in friendly and efficient, and the room SPOTLESS! And talk about housekeeping efficiency...in the morning, we left early for a brisk walk and coffee, and during that time housekeeping worked their magic on our room so that when we returned an hour later, it was as fresh-smelling and spotless as when we checked in. Mia even stopped by later, to make sure everything was as we liked it.
Oh, and one more thing...a special award should go to whoever picked out the showerheads used at The Atlantic. Amazing spray and intense water pressure! The shower was so enjoyable that I emailed the concierge to ask them the manufacturers name and model number. Concierge Lilly replied to my query within the hour, with not just an answer, but a link to the showerhead manufacturer's website.
We were glad to learn the exemplary experience we had when first staying at The Atlantic is, indeed, their standard of care. We wholeheartedly recommend this hotel as, in our opinion, they continue to be the best in Fort Lauderdale.
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
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We are honored that you think we are the best! I am hapy to hear how you enjoyed bicycling with the arrangements made by our Concierge service. I am also so pleased to hear how Sheryl and Lily made a positive impact on your stay -- I know that they care a great deal.
This response is the subjective opinion of the management representative and not of TripAdvisor LLC.