I’m not even sure where to begin, totally speechless! The service at HLR is absolutely amazing!
I recently spent 8 of the most relaxing days of my life in their beautiful, tropical setting. This
Was my 2nd visit and once again, first class all the way! The entire Staff went out of their way
To make me feel at home, receiving personalized attention from every staff member. Andrew,
The Manager is remarkable to say the least! He was so helpful and truly cares about each and
Every guest. He helped me out of a predicament late one Sunday evening. He Never made me feel embarrassed and was so kind, such a gentle and caring soul. He’s so much fun to Talk to as well, he had me in stitches a couple of times with his wonderful sense of humor! The property Will be expanding in late October /early November, adding on 16 rooms. For a total of 27 rooms I believe. Andrew gave me a tour of the new edition, I must say it is very nice as well. The rooms have a modern feel and very nicely decorated, with a courtyard In the center and an additional swimming pool. You can’t go wrong with either section. Once again my room was perfect and spotless. Robert worked his tail off all week, always making sure I had plenty of towels and cups, etc. Both housekeepers did an excellent Job during my stay. Kudos to both of them!! They have 2 new office Staff members since I was there last, Ray and Richard.They really hit the Jackpot with These 2! Their service was exceptional!! Both having friendly, positives attitudes, being very customer service Oriented and smiles that will melt your heart! (Andrew too). They both have their own personal unique charm. Ray Is from Columbia and so delightful and very pleasant. He went out of his way one evening to help me choose a place to order Carry-in for Dinner, very patient and attentive, never makes you feel rushed. Richard is from the Carolina’s and talk about your Southern Charm and hospitality!! If you’re a sucker Like I am for a Southern accent, All I can say is look out!!! Both Compliment the property very nicely. Highlighting some of the properties amenities, Cocktails served by the pool every afternoon, Mimosa’s on Sunday, Plush Bathrobes, fully stocked Continental breakfast, complimentary beach chairs, 10 minute walk to Sebastian Beach, lush tropical atmosphere, heated pool, hot tub. You also Have free use of the pool, bar and gym at their sister property,The Royal palms, just a 3 minute walk. A great big thank you To the entire staff! A Job very well done!! Hope to see you again soon! Big hugs to all of you!