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The Pillars At New River Sound: Traveler Reviews


The Pillars At New River Sound
111 North Birch Road, Fort Lauderdale, FL 33304
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Traveler Reviews

93% Recommend
4.5 of 5 stars 143 reviews
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[ Date ] [ Rating ]
Good location and nice rooms

The Pillars At New River Sound

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3 of 5 stars
PFP 114 contributions
Norway
Jun 25, 2008 | Trip type: Business, Solo travel
1/2 found this review helpful

Perfect location on the Intercoastal and close to beach. Good parking. Public areas are very nice and my room (I was upgraded to a suite) was spacious and comfortable. However, the shower, despite a big shower head, had almost no water pressure. I was assured that this was not a general problem for the hotel, but it certainly was for me. I missed a coffee maker in the room and the breakfast menu was less than impressive, so I chose a nearby coffee shop.

  • My ratings for this hotel
    • 3 of 5 stars Value
    • 3 of 5 stars Rooms
    • 4 of 5 stars Location
    • 3 of 5 stars Cleanliness
    • 3 of 5 stars Check in / front desk
    • 3 of 5 stars Service
  • Date of stay June 2008
  • Visit was for Business
  • Traveled with Solo traveler
  • Age group 50-64
  • Member since January 09, 2006
  • Would you recommend this hotel to a friend? Yes
  • I selected this hotel as a top choice for Business meeting / Event
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
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Average price*: $228 (year-round)
Call now to book: 1-800-454-6835 from hotels.com
very nice but over but way over priced

The Pillars At New River Sound

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3 of 5 stars
princessNewJersey 3 contributions
new jersey
Jun 23, 2008 | Trip type: Couples
1/2 found this review helpful

we stayed at pillars 3 or maybe 4 times now. at first it was reasonable and then it started to get busy and noticed and the prices went thru the roof in in what i consider off season, we stayed in june one year and it was soo over priced. i agree with some reviewers that the rooms are a bit small and the bathroom could you some sprucing up. we stayed at the suite one time just to have a litle bit of room, i paid more for that then my honeymoon rooms,
the breakfast is nice and again way over priced,
a few years back their specials were good, but now their idea of a special is a little way off.

my over opinion is i really like it, but you pay for it, and the rooms are very small

i have stayed a quite a few boutique hotels and these rooms are the smallest.

but i would recommend if you have the money for no more than 2 to 3 nights

  • My ratings for this hotel
    • 2 of 5 stars Value
    • 4 of 5 stars Rooms
    • 5 of 5 stars Location
    • 4 of 5 stars Cleanliness
    • 3 of 5 stars Check in / front desk
    • 4 of 5 stars Service
    • 4 of 5 stars Business service (e.g., internet access)
  • Date of stay May 2007
  • Visit was for Romantic getaway
  • Traveled with Spouse / significant other
  • Age group 35-49
  • Member since January 25, 2006
  • Would you recommend this hotel to a friend? Yes
  • I recommend this hotel for An amazing honeymoon, A romantic getaway
  • I do not recommend this hotel for Young singles, Girlfriend getaway, People with disabilities
  • I selected this hotel as a top choice for Beach / Sun, Shopping
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
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Average price*: $228 (year-round)
Call now to book: 1-800-454-6835 from hotels.com
Charming Boutique Hotel

The Pillars At New River Sound

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4 of 5 stars
Fearful 80 contributions
Jun 11, 2008 | Trip type: Couples
2/2 found this review helpful

We were guests of the hotel for 3 days prior to a cruise of the Eastern Carribean which departed from Port Everglades.

This is a lovely boutique hotel and, while not luxurious, is a refined, understated, and tranquil experience.

Our room was located in the original plantation house and was quite small. It sufficed for our short stay, but had we needed to unpack for awhile it would have been inadequate.

Linens and bedding were very good. The towels were the best I've used in any hotel. Super! Toiletries were fine.

The room and particulalry the bathroom, however, was beginning to show signs of wear. There was some chipped paint and scratched furnishings: Nothing terrible but something that needs to be addressd given the hotel's standing as a member of the Small Luxury Hotels of the World group.

Staff and front desk personel were pleasant but not overly helpful. We sometimes had to wait for several minurtes for someone to appear at the desk as they seem to be doing double duty elsewhere.

The grounds are lovely and the waterside patio is quite beautiful. We enjoyed our breakfasts there, which although limited were nicely prepared and presented. The dinner menu looks nice aand we were sorry we didn't dine there.

On the whole, we loved our stay and would recommend the hotel to others with the suggestion to ask for a larger room.

  • Liked — serene and tranquil
  • My ratings for this hotel
    • 5 of 5 stars Value
    • 4 of 5 stars Rooms
    • 5 of 5 stars Location
    • 4 of 5 stars Cleanliness
    • 4 of 5 stars Check in / front desk
    • 4 of 5 stars Service
  • Date of stay February 2008
  • Visit was for Romantic getaway
  • Traveled with Spouse / significant other
  • Age group 50-64
  • Member since December 05, 2004
  • Would you recommend this hotel to a friend? Yes
  • I recommend this hotel for An amazing honeymoon, A romantic getaway, Girlfriend getaway, Older travelers, Great pool scene, Tourists
  • I do not recommend this hotel for Young singles, People with disabilities, Pet owners, Families with young children, Families with teenagers
  • I selected this hotel as a top choice for Other
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Was this review helpful? Yes No
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Average price*: $228 (year-round)
Call now to book: 1-800-454-6835 from hotels.com
When is a hotel not a hotel?

The Pillars At New River Sound

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5 of 5 stars
haffinhaffaflap 9 contributions
London, United Kingdom
Apr 14, 2008 | Trip type: Family
2/2 found this review helpful

When is a hotel, not a hotel? When it's the Pillars. The accommodation is a small boutique hotel, based more on the Motel principal than the Hotel. The location, gardens and pool area are pretty faultless, in what used to be pretty much a waste ground for decent accommodation. The rooms themselves are nice enough, without being exceptional with virtually everything you'd expect from a hotel in this price bracket. You could argue that they could do with being updated, but that would be pretty churlish, as it all adds to the beach house charm of the place.

What sets this place apart though, is the service. All the staff we encountered were incredibly patient and friendly, amazing considering our party included one wheelchair bound, and one very unwell person. They helped us organise all manner of things for our few days in Ft Lauderdale and really made us feel at home. They also do virtually everything, which can lead to a slightly less prompt service than you might usually expect, but then you are on holiday, no?

  • Liked — The staff and the location
  • Disliked — Took a bit long to get a beer.
  • My ratings for this hotel
    • 5 of 5 stars Value
    • 3 of 5 stars Rooms
    • 4 of 5 stars Location
    • 5 of 5 stars Cleanliness
    • 5 of 5 stars Check in / front desk
    • 5 of 5 stars Service
    • 3 of 5 stars Business service (e.g., internet access)
  • Date of stay January 2007
  • Visit was for Quality time with family
  • Traveled with Family (extended)
  • Age group 25-34
  • Member since January 12, 2007
  • Would you recommend this hotel to a friend? Yes
  • I recommend this hotel for Young singles, A romantic getaway, Girlfriend getaway, Older travelers, Great pool scene, Tourists
  • I do not recommend this hotel for An amazing honeymoon
  • I selected this hotel as a top choice for Other
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Was this review helpful? Yes No
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Average price*: $228 (year-round)
Call now to book: 1-800-454-6835 from hotels.com
I'll give it a 4*...but

The Pillars At New River Sound

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4 of 5 stars
miathecat 5 contributions
Texas
Apr 8, 2008 | Trip type: Couples
6/6 found this review helpful

Based on the amenities and service I will give the Pillars a 4. But, be aware that during Spring Breaks and holidays it can be filled with children which hardly provides for an"oasis" or romantic get away feel. It seems that during my stay in mid-March, at least half of the 20 rooms were occupied by couples with one or more children which made the lovely pool and deck area not so serene. Even the library was occupied by a stroller the size of a small VW.
I am not anti-children as I have 3 of my own. However, I would never bring them to such an intimate property as there is very little for them to do or space to do it in..

  • Liked — The beds, bath products, location
  • Disliked — noisy intrusive children
  • My ratings for this hotel
    • 4 of 5 stars Value
    • 5 of 5 stars Rooms
    • 5 of 5 stars Location
    • 4 of 5 stars Cleanliness
    • 3 of 5 stars Check in / front desk
    • 4 of 5 stars Service
  • Date of stay March 2008
  • Visit was for Romantic getaway
  • Traveled with Spouse / significant other
  • Age group I prefer not to answer
  • Member since September 27, 2005
  • Would you recommend this hotel to a friend? Yes
  • I recommend this hotel for An amazing honeymoon, A romantic getaway, Tourists
  • I do not recommend this hotel for Young singles, Pet owners, Families with young children, Families with teenagers
  • I selected this hotel as a top choice for Beach / Sun
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Was this review helpful? Yes No
Check Rates
Average price*: $228 (year-round)
Call now to book: 1-800-454-6835 from hotels.com
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The Pillars At New River Sound Address

111 North Birch Road, Fort Lauderdale, FL 33304