The staff was polite and friendly, and very helpful. Upon arrival they took my luggage to my room and offered me drinks(soda, water, etc.).The location was 50 feet from the beach, all I had to do was grab my beach stuff and walk out of the hotel. It was absolutely the prefect place to stay. I had no worries. The pool was heated and always clean. The room had a mini refrig., toaster, and a coffee maker. I didn't need anything else.