I really wanted to give this hotel 5 stars, but it fell just short. The shuttle from the airport to the hotel was very prompt and efficient. The driver took the time to point out places to eat and pick up any forgotten items. Check in was efficient and friendly. Our room was clean, quiet and comfortable - on the small side compared to other Hamptons but it more than met our needs for one night. I wouldn't call the area around the hotel great. It's acceptable and probably pretty typical being so close to the airport. We walked to the shopping mall across the street during lit hours so all was fine. I'm not so sure I would do it at night or alone based on the people standing around the mall. My husband wondered if there was a methadone clinic nearby.
My shortfall was the shuttle. I had booked my 2 rooms almost a year in advance when the shuttle to the cruise port was free. I called 2 times prior to our arrival to confirm this and was assured each time we would not be charged anything additional. At check in, this was confirmed again - no charge since we booked before the policy change. When my bill arrived under the door, both rooms were charged $6 per person for the shuttle! I promptly went downstairs and the clerk assured me this was incorrect, my reservation showed no charge and my credit card would be credited. Needless, to say I'll be checking my card in a few days to confirm I was refunded the charge. The shuttle the next day was chaotic, but I blame it on one very disorganized group of passengers who couldn't quite get it together. Not the end of the world.
Would I stay here again? Maybe...it's clean and the staff is friendly. I just find these little items to be inconvenient and now it's my responsibility to follow up on someone else's mistake. For a longer stay, I would find something closer to the beach or a full service location.
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- Also Known As:
- Hampton Inn Fort Lauderdale Airport North Cruise Port Hotel Fort Lauderdale
- Fort Lauderdale Hampton Inn