We stayed here the night before leaving for a Disney Cruise and it was a wonderful experience! From check in with Kim Cognet to Jean driving me to Walgreens to pick up a prescription that I left at home, our kids and grand kids really enjoyed everything. Raquel was a perfect hostess at breakfast and Kim was able to arrange transportation to our cruise port. And, while it cost. $85 for our group of 6 to get into Miami port, it was much less expensive than paying a premium price in Miami! Would definitely stay here again!