Stayed one night post cruise and booked through Hotwire.
Arrived on Sunday morning at 9:30. The lobby was full of cruisers both coming and going and also bustled with the activity of a very large wedding, which was taking place at 11:00.
We knew rooms would not be available but checked with the desk anyway. We were given an I. D. card of sorts, which would advise any waitstaff that we were checking in and could post charges to our room.
We then checked all our bags with a valet named Sam. He was extremely cordial and efficient. He made sure all bags were tagged and that we had a claim check for each.
We were then off to the water taxi and to spend the day on Las Olas. Returned to the hotel about 2:30 and were able to check in.
We had to wait about 40 minutes to have our luggage brought to the room, which we thought was a fairly long time.
My husband enjoyed the pool area. The area is full of new loungers and very colorful cabanas and is very nice. I used the business center to check e-mail and also used the hotel's computer terminal at the front desk to print boarding passes. This is a nice feature and new since we last stayed here in 2005. The outside area is beautifully kept and the flowers are lovely.
Our room on the 9th was spacious with a very comfortable bed. Furnishings are nice and look fairly new. Bathroom was spacious and clean. The only thing out of place was a pair of someone else's underwear found in the closet!! This was a little creepy but I know the hotel tries to turn these rooms very quickly on the weekends.
Enjoyed a Starbuck's coffee at the lobby bar and a couple of drinks later on. We did not find the prices too exhorbitant for a hotel.
The staff is very friendly at the Renaissance. We almost couldn't get away from the front desk at one time since the staff was so chatty. It was nice to be treated so nicely!
We had a very early flight time and received our 2:30 A. M. wake up call right on schedule. We also requested a cab for 4 A. M.(the night before) and it was right on schedule.
I was interested to see if we would be treated any differently since we had booked through Hotwire this time opposed to booking directly with the hotel previously. I can report that the treatment was exactly the same. I guess it it always better to book rooms at lower rates than to have them empty.








