We stayed here for four nights in mid-January. Our experience was okay, not great. Priceline called it a three star hotel. I would not. I called the hotel before we arrived because I had read a number of reviews on Tripadvisor that were less than positive. After speaking with a hotel employee, I requested a renovated room. Being a Holiday Inn Priority Club member helped me get a renovated room which was pleasantly furnished with contemporary furnishings, new carpet, drapes, bedspreads, mattresses and updated marble tile bathroom. The room overall was fine, just some overpaint on the wallpaper border. Our room was toward the end of the hall which was where it was quiet. Since we were on the third floor, we could not see the beach through the palm trees. I asked for a higher room, but none were available. Yes, it is across a busy street from the beach, but I did not find it too noisy. An occasional loud muffler or noisy motorcycle went by, but not really bothersome. However, I would find it more convenient and relaxing to be on the beach side of the road. Pool area was not attractive, just basic and I felt it was too enclosed by the 6 foot high cement wall around the pool area. Though there are many palm trees, I think the landscaping could benefit from some flowers and low shrubs. Guests frequently pass by the pool area through a large metal gate which makes a loud clanging slam when it closes as people go to the parking lot across the street behind the hotel. I found that less than relaxing. The tattoo shops and biker bars behind the hotel are rather seedy. I paid $90 through Priceline for the room, but someone else walked up to the front desk and I heard her say her travel agent got her a room for $65. Not sure what her deal was. Would not want to pay full price for this hotel. Hotel management would not adjust my price lower. Overall, I felt the front desk staff, hotel management and bar tender were not trained well in how to greet customers nicely, and to go out of their way to help guests. It doesnt cost any more for good customer service. I would not stay at this hotel again.





