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“Excellent place to stay” 5 of 5 stars
Review of GALLERYone - A DoubleTree Suites by Hilton Hotel

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GALLERYone - A DoubleTree Suites by Hilton Hotel
3.5 of 5 Hotel   |   2670 East Sunrise Blvd, Fort Lauderdale, FL 33304   |  
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Rates From $129
Ranked #36 of 135 Hotels in Fort Lauderdale
Certificate of Excellence 2014
Dania Beach, Florida
Top Contributor
55 reviews 55 reviews
25 hotel reviews
Reviews in 22 cities Reviews in 22 cities
37 helpful votes 37 helpful votes
“Excellent place to stay”
5 of 5 stars Reviewed August 1, 2014

We stayed here recently and had a pleasant stay for the weekend. The hotel is situated on the Intracoastal waterway and is close to the beach, just over the bridge. It’s next to the Galleria Mall which provides plenty of shops and restaurants within walking distance. Check in was fast and friendly as I would expect from such excellent staff. My room was clean and had a nice balcony, living room, bedroom, and small kitchen with a larger than average mini-fridge as well as a coffee maker and dishwasher. The breakfast was typical buffet style with an omelet station; they also have a regular menu so everything was covered there and the food was good. Since we were staying locally we had lunch on site as well and again the food and service was terrific. The service throughout the hotel was as would be expected for a DoubleTree and everyone was helpful and courteous.

We were here for an event and I would like thank all of the event staff as they were all exceptional. I would especially like to recognize the outstanding effort by Diego helping us setup as well as the excellent service from Cleopatra at the bar and Chiara for all of her assistance before and during our event.

Room Tip: Higher floors yield a better view. I booked an oceanview and was on the 12th floor.
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  • Stayed July 2014, traveled with friends
    • 5 of 5 stars Sleep Quality
    • 5 of 5 stars Rooms
    • 5 of 5 stars Service
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This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
GALLERYone D, Director of Operations at GALLERYone - A DoubleTree Suites by Hilton Hotel, responded to this review, August 8, 2014
Dear Lenny A.,

We are incredibly grateful for your kind words. Every one of us takes great pride in knowing when a guest had an enjoyable and memorable stay, so your comments about the hotel and our team are simply our best reward. We are glad that our team provided the type of service you should expect from our Hotel, and will ensure that the Team Members mentioned receive the recognition.

Tiffany S. Davis
Director of Operations
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1,646 reviews from our community

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Rating summary
  • Sleep Quality
    4.5 of 5 stars
  • Location
    4.5 of 5 stars
  • Rooms
    4.5 of 5 stars
  • Service
    4 of 5 stars
  • Value
    4 of 5 stars
  • Cleanliness
    4 of 5 stars
Traveler tips help you choose the right room.   Room tips (357)
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English first
Egg Harbor Township, United States
2 reviews
Reviews in 2 cities Reviews in 2 cities
1 helpful vote 1 helpful vote
5 of 5 stars Reviewed August 1, 2014

Although this hotel is not directly on the beach, the view of the canal is amazing and it is close enough to everything to walk (including the beach). We were originally booked at a beachfront hotel for the same price, but we got a lot more at this hotel (i.e., full suite with kitchen, living room and a balcony). The staff was friendly and helpful and the room was clean. I would definitely recommend!

  • Stayed July 2014, traveled as a couple
    • 4 of 5 stars Value
    • 5 of 5 stars Location
    • 5 of 5 stars Sleep Quality
    • 5 of 5 stars Rooms
    • 5 of 5 stars Cleanliness
    • 4 of 5 stars Service

Review collected in partnership with DoubleTree by Hilton

Was this review helpful? Yes 1
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
GALLERYone D, Front Office Supervisor at GALLERYone - A DoubleTree Suites by Hilton Hotel, responded to this review, August 8, 2014
Dear Heather O.,

Thank you for the great comments about your recent stay at GALLERYone a DoubleTree Suites by Hilton. We know it’s the little things that make your stay more comfortable (along with our great location). Thanks again for taking time to post a review. Hope to see you again soon.

Ann Marie Knott
Front Office Supervisor
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This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
baltimore, United States
Senior Reviewer
7 reviews 7 reviews
5 hotel reviews
Reviews in 3 cities Reviews in 3 cities
4 of 5 stars Reviewed August 1, 2014

My fiance and i stayed here from july 26-28. This Hotel was not far from the Airport we paid $30 in a taxi. When we arived check in was short and sweat. The room was really clean and had great views. we booked a king ocean view room and we had a 360 degree view of the area. The beach was only a ten minute walk from the Hotel. The water was beautiful. The people who live in this town are so nice from every store to every resturant we stepped foot in we felt warm and welcome. The only part of this stay i didnt like where the roaches in the kitcken of our hotel room. We have stayed at plenty of hotels and i have never seen a roach. The front desk claims they cant get rid of them. I would love to stay here again but i think the pest problem may stop me from coming back.

  • Stayed July 2014, traveled as a couple
    • 5 of 5 stars Value
    • 5 of 5 stars Location
    • 5 of 5 stars Sleep Quality
    • 4 of 5 stars Rooms
    • 5 of 5 stars Cleanliness
    • 5 of 5 stars Service

Review collected in partnership with DoubleTree by Hilton

Was this review helpful? Yes
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
GALLERYone D, Front Office Manager at GALLERYone - A DoubleTree Suites by Hilton Hotel, responded to this review, August 8, 2014
Dear Raven E,

Thank you for the great comments about your recent stay at GALLERYone a DoubleTree Suites by Hilton. It appears your experience was enjoyable and comfortable. I'm sorry for the circumstances you encountered. We appreciate that you brought this to our attention promptly and our pest control company has addressed the situation. Thanks again for taking time to post a review.

Kind regards,

Kevin Mugridge
Front Office Manager
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Oakley, United States
1 review
1 helpful vote 1 helpful vote
5 of 5 stars Reviewed July 30, 2014

Great experience. Way better service compared to the last hotel we stayed in Miami. Lovely pool and location. spacy and fast service. Friendly staff. Clean and pleasant smell. We had breakfast at IHOP and called we may be late for discharge time staff informed us to take our time. Its okay no problem. Appreciate their service.

  • Stayed July 2014, traveled with family
    • 5 of 5 stars Value
    • 5 of 5 stars Location
    • 5 of 5 stars Sleep Quality
    • 5 of 5 stars Rooms
    • 5 of 5 stars Cleanliness
    • 5 of 5 stars Service

Review collected in partnership with DoubleTree by Hilton

Was this review helpful? Yes 1
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
GALLERYone D, Director of Operations at GALLERYone - A DoubleTree Suites by Hilton Hotel, responded to this review, July 31, 2014
Dear Sujeeta S,

Thank you for the great comments about your recent stay. We know it’s the little things that make your stay more comfortable (along with our great location). I am very pleased that our team provided the type of service you should expect from GALLERYone Double Tree Suites by Hilton, I will share your kind comments with our entire Team members. Hope to see you again soon!

Kind regards,

Tiffany S. Davis
Director of Operations
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This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
Sandnes, Norway
Reviewer
4 reviews 4 reviews
3 hotel reviews
Reviews in 4 cities Reviews in 4 cities
4 of 5 stars Reviewed July 30, 2014

We (a family of 5) stayed at the hotel for a week this July.
We had a good time at this hotel. the location is perfect with only a short walk to Galleria shopping mall and a short walk in the other direction to get to the beach.
Our room was a good size, had 2 bedrooms and i little kitchen so we could make our own meals if we wanted to.
Service at the front desk and restaurant was very good.

A couple of negative things: The Wifi should be free. We managed to find some complementary wifi by the pool but had to pay ¤10 pr. day for wifi in the room.
And parking, only valet parking at $25 pr. day is available. Since I'm still able to park my own car there should be a self park alternative I think.

But we had a very nice stay and enjoyed the pool area.

  • Stayed July 2014, traveled with family
    • 4 of 5 stars Sleep Quality
    • 4 of 5 stars Cleanliness
    • 5 of 5 stars Service
Was this review helpful? Yes
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
GALLERYone D, Front Office Manager at GALLERYone - A DoubleTree Suites by Hilton Hotel, responded to this review, July 31, 2014
Dear Arild A,

Thank you for sharing your experience at GALLERYone a DoubleTree Suites by Hilton. It appears that our entire team took good care of you and your family on this occasion trip to Ft. Lauderdale. Thank you for taking the time to write a review. We look forward to your next visit in the near future.

Kevin Mugridge
Front Office Manager
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This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
Avondale, Arizona
Senior Reviewer
10 reviews 10 reviews
6 hotel reviews
Reviews in 7 cities Reviews in 7 cities
6 helpful votes 6 helpful votes
1 of 5 stars Reviewed July 29, 2014

People were very nice, but incompetent. Door to the room was dirty - that should have been the first clue. Housekeeping couldn't manage to replace dirty towels without me calling the desk. No information in the room as to where to find fitness center, guest laundry, business center, ice machines etc. Asked for a list of nearby churches at front desk and it took nearly 10 minutes for staff member to make a copy of the page that listed just one church. Nearby beach was nasty, among my finds - beer caps, tampon, toothbrush, and abandoned clothes. Nearby beaches were somewhat better but not what you would call nice. Would not recommend Ft Lauderdale in general and this hotel in particular.

Room Tip: Water view room had booming noise every time a truck went over the drawbridge. Best bet - pick a di...
See more room tips
  • Stayed July 2014, traveled as a couple
    • 3 of 5 stars Sleep Quality
    • 1 of 5 stars Cleanliness
    • 1 of 5 stars Service
Was this review helpful? Yes 1
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
GALLERYone D, Front Office Manager at GALLERYone - A DoubleTree Suites by Hilton Hotel, responded to this review, July 31, 2014
Dear Glimmer_of_Hope,

Thank you for your review of your recent experience at GALLERYone a DoubleTree Suites by Hilton. We appreciate your honest feedback and regret that our services and accommodations fell short of meeting your expectations. We do our best to make sure all of our guests have a rewarding stay. We’ve addressed these issues with our staff and hope that next time you’re in Ft. Lauderdale; you’ll visit us again and experience a higher level of customer service. Thank you again for your comments.

Kind regards,

Kevin Stabile
Front Office Manager
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Los Angeles, United States
1 review
1 helpful vote 1 helpful vote
5 of 5 stars Reviewed July 29, 2014

I stayed there many times, it is just a nice hotel close to downtown with very nice rooms. I have no complains, ask for the ocean view rooms which are nicer. Wifi is included, parking is very expensive ($24 night) so if you can rent a cab it is probably better. There is the water cab right at the hotel.

  • Stayed July 2014, traveled on business
    • 5 of 5 stars Value
    • 5 of 5 stars Location
    • 5 of 5 stars Sleep Quality
    • 5 of 5 stars Rooms
    • 5 of 5 stars Cleanliness
    • 5 of 5 stars Service

Review collected in partnership with DoubleTree by Hilton

Was this review helpful? Yes 1
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
GALLERYone D, Guest Relations Manager at GALLERYone - A DoubleTree Suites by Hilton Hotel, responded to this review, July 31, 2014
Dear Claudia C,

Thank you for sharing your experience at GALLERYone a DoubleTree Suites by Hilton. I’m happy to hear that our service and our great amenities made your stay more comfortable. Hope to see you again soon.

Best regards,

Kevin Stabile
Guest Relations Manager
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
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Additional Information about GALLERYone - A DoubleTree Suites by Hilton Hotel

Address: 2670 East Sunrise Blvd, Fort Lauderdale, FL 33304
Phone Number:
Location: United States > Florida > Fort Lauderdale
Amenities:
Bar / Lounge Business Center with Internet Access Fitness Center with Gym / Workout Room Kitchenette Restaurant Room Service Suites Swimming Pool Wheelchair access
Hotel Style:
#16 Business Hotel in Fort Lauderdale
#28 Romantic Hotel in Fort Lauderdale
#32 Family Hotel in Fort Lauderdale
Price Range (Based on Average Rates): $$
Hotel Class:3.5 star — GALLERYone - A DoubleTree Suites by Hilton Hotel 3.5*
Number of rooms: 231
Official Description (provided by the hotel):
Perfectly situated on the main Intracoastal Waterway, GALLERYone DoubleTree Suites by Hilton , is the city's premier boutique hotel that exemplifies the casual elegance and sophistication. In a superb location, Gallery One is an easy three block walk to Fort Lauderdale's beautiful sandy beaches and blue Atlantic Ocean, directly adjacent to Galleria Mall - an upscale mall that boasts Neiman Marcus, Saks, Macy's, Dillards, and over 120 special stores PLUS Capital Grille, Seasons 52, P.F. Chang's, and Blue Martini! ... more   less 
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Also Known As:
Gallery One - a Doubletree Guest Hotel Fort Lauderdale
Doubletree Fort Lauderdale
Doubletree Gallery One
Doubletree Hotel Fort Lauderdale

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