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“Great but there's room for improvement” 4 of 5 stars
Review of GALLERYone - A DoubleTree Suites by Hilton Hotel

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GALLERYone - A DoubleTree Suites by Hilton Hotel
3.5 of 5 Hotel   |   2670 East Sunrise Blvd, Fort Lauderdale, FL 33304   |  
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Ranked #34 of 133 hotels in Fort Lauderdale
Quebec City, Canada
1 review
“Great but there's room for improvement”
4 of 5 stars Reviewed September 2, 2013

Pros :
-Excellent location. 5 minutes walk to the beach. Lots of good restaurants within walking distance. Publix market (10 minutes walk), Water Taxi stop right by the hotel bar.
-Personnel was extremely professional and offered incredible service, from the front desk to the bellboys, to the maids. Bravo!!!
-Really big suites (even for the basic ones) with kitchen, 2 flatscreen TVs, sofa, balcony, huge bathroom ect
-Incredible view (we had a room on the 11th floor facing the intracostal waterway).
-Reasonable price for the room only (see comment about parking and WIFI in cons)

Cons :
-Expensive valet service (25$) and WIFI (10$ per device per day). If you plan to use both, add a good 40$ per night tot he price of the room.
-Rooms would need a good troughout cleaning and a good paint job, but I heard that this was in progress and don't worry, it's not as bad as some reviewers say. .

The only reason I do not give it a five star is that we were told upon arrival that we were upgraded to a Waterview room instead of the city view room that I booked (having heard that the highway noise was way down in these rooms). We were given a room facing the boulevard (about 50 feet away). It was not a water view room at all and the highway noise was extremely loud. THAT WAS NOT NICE! We really felt insulted that the hotel tried to give us one of the absolute worst room of the entire resort and try do disguise it into an "upgrade". Plus, the room was poorly cleaned and did not have any dished or pots and pans for cooking. Fortunatly, I was able to convince the front desk to move us the another room which was a lot nicer and located far from the bridge, as we booked initialy.

  • Stayed August 2013, traveled as a couple
    • 4 of 5 stars Value
    • 5 of 5 stars Location
    • 5 of 5 stars Sleep Quality
    • 3 of 5 stars Rooms
    • 3 of 5 stars Cleanliness
    • 4 of 5 stars Service
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This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
GALLERYone D, General Manager at GALLERYone - A DoubleTree Suites by Hilton Hotel, responded to this review, September 3, 2013
Thank you for taking the time to write a review of your stay at the GALLERYone DoubleTree Suites by Hilton. I’m happy to hear that you enjoyed our location, the staff and the guest suites. We hope to see you again on your next trip to Fort Lauderdale.

Andreas A. Ioannou
General Manager
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This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
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1,359 people have reviewed this hotel

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Rating summary
  • Location
    4.5 of 5 stars
  • Sleep Quality
    4.5 of 5 stars
  • Rooms
    4.5 of 5 stars
  • Service
    4 of 5 stars
  • Value
    4 of 5 stars
  • Cleanliness
    4 of 5 stars
Traveler tips help you choose the right room.   Room tips (290)
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English first
Fort Lauderdale, United States
1 review
1 helpful vote 1 helpful vote
5 of 5 stars Reviewed September 1, 2013

I have stayed before as it is located right next to the BLUE MARTINI, CAPITAL GRILL & SEASON's 52.....as well as the rooms have balconies right over-looking the Fort Lauderdale intracoastal waterway......BEAUTIFUL!!!.....The often-mentioned warm chocolate cookies on arrival is also wonderful! Great staff, Great rooms......Great Place...Highly recommend!!!.....and WILL RETURN!

  • Stayed August 2013, traveled on business
    • 4 of 5 stars Value
    • 5 of 5 stars Location
    • 5 of 5 stars Sleep Quality
    • 5 of 5 stars Rooms
    • 5 of 5 stars Cleanliness
    • 5 of 5 stars Service

Review collected in partnership with DoubleTree by Hilton

Was this review helpful? Yes 1
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
GALLERYone D, General Manager at GALLERYone - A DoubleTree Suites by Hilton Hotel, responded to this review, September 3, 2013
We can’t thank you enough for the wonderful review! We look forward to having you again at the GALLERYone DoubleTree Suites by Hilton.

Andreas A. Ioannou
General Manager
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This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
Ottawa, Ohio
Senior Contributor
30 reviews 30 reviews
17 hotel reviews
Reviews in 20 cities Reviews in 20 cities
17 helpful votes 17 helpful votes
3 of 5 stars Reviewed August 31, 2013

The check went very smooth as the 2 ladies were very nice. Ceaser that was the valet fellow was very accommodating. Get your green ticket signed by the bar or by starbucks counter it will only cost you $5 to $14 otherwise it will cost $25.00 for parking. You only need to purchase a water or drink to get it cheaper. The rooms were ok the headboards need replaced, let the girls at front desk know... they told me that hotel is under renovations. Did have problems getting towels, not sure why they tell you to hang them up to reuse...seems they take them anyways. I had to remind them to give me towels daily. Pool was ok, alot of unsupervised children. The Galleria Mall is close by for shopping or eating at chain restaurants like..PF Changs, Seasons 52, Trulucks, and Capital Grille. Starbucks is close by as well as Publix for groceries. The room has a Microwave, Stove, and dishwasher. If you wanna save on meals you have a dining room table that is provided in room. The Water Taxi is right outside by pool if you would like to venture out on the Intercoastal waters...it makes stops plus will take you to Las Olas which is a nice time to spend the day. The beach is about a 10 minute walk from hotel.

Room Tip: Choose a room facing the Intercoastal Waters the city view is boring
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  • Stayed August 2013, traveled solo
    • 3 of 5 stars Value
    • 3 of 5 stars Location
    • 3 of 5 stars Sleep Quality
    • 3 of 5 stars Rooms
    • 3 of 5 stars Cleanliness
    • 4 of 5 stars Service
Was this review helpful? Yes 1
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
GALLERYone D, General Manager at GALLERYone - A DoubleTree Suites by Hilton Hotel, responded to this review, September 3, 2013
Thank you for your review of the GALLERYone. I would like the opportunity to speak with you in regards to your stay. Please call 954-335-4632 at your earliest convenience.

Andreas A. Ioannou
General Manager
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This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
Fort Lauderdale, Florida
1 review
1 helpful vote 1 helpful vote
5 of 5 stars Reviewed August 30, 2013

Just arrived today to this hotel, after a very long and grueling flight from Korea. My flight was cancelled the day prior so I needed to change my hotel reservations, the process was very easy. I received great customer service from Miss Aasha, she was very helpful and kind. For appreciation of my military service they gave me a free room upgrade which was awesome!! So military personnel this is the hotel that I recommend to you all. Excellent hotel, staff and customer service, always a pleasant stay here :-)

Room Tip: choose a suite with a view of the water
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  • Stayed August 2013, traveled solo
    • 5 of 5 stars Value
    • 5 of 5 stars Location
    • 5 of 5 stars Sleep Quality
    • 5 of 5 stars Rooms
    • 5 of 5 stars Cleanliness
    • 5 of 5 stars Service
Was this review helpful? Yes 1
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
GALLERYone D, General Manager at GALLERYone - A DoubleTree Suites by Hilton Hotel, responded to this review, September 3, 2013
Thanks for staying with us at the GALLERYone DoubleTree Suites by Hilton. I’m happy to hear that you enjoyed your stay and that Aasha was helpful! I’ll be sure to share your comments with her. We hope to see you again soon.

Andreas A. Ioannou
General Manager
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
Boca Raton
Senior Contributor
28 reviews 28 reviews
10 hotel reviews
Reviews in 7 cities Reviews in 7 cities
17 helpful votes 17 helpful votes
5 of 5 stars Reviewed August 30, 2013

Remains my favorite hotel in South Florida. This hotel can do no wrong! Wonderful staff and lovely accommodations. I love this place! Oh and the breakfast from in-room dining....delicious!! i always enjoy the semi-private balcony and the spacious rooms.

  • Stayed August 2013, traveled as a couple
    • 5 of 5 stars Value
    • 5 of 5 stars Location
    • 5 of 5 stars Sleep Quality
    • 5 of 5 stars Rooms
    • 5 of 5 stars Cleanliness
    • 5 of 5 stars Service
Was this review helpful? Yes 1
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
GALLERYone D, General Manager at GALLERYone - A DoubleTree Suites by Hilton Hotel, responded to this review, September 3, 2013
Thank you for sharing your experience at the GALLERYone DoubleTree Suites by Hilton. I’m happy to hear that our service and our great amenities made your stay more comfortable. Hope to see you again soon!

Andreas A. Ioannou
General Manager
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
Matthews, North Carolina
1 review
1 helpful vote 1 helpful vote
5 of 5 stars Reviewed August 29, 2013

I stay in Fort Lauderdale often enough that I call the Gallery One my second home. As soon as I arrive, the Valet guys out front greet me warmly (Caesar, Billy, Jose, Matt and others). The valet guys just rock - always offering If I need directions or suggest a great restaurant – they give the meaning to great service. When I arrive inside, it is always clean and inviting. The customer service staff at the front desk are awesome. They are very professional, knowledgeable and give great personal service. I am always greeted by name and with a smile. What makes this hotel really great is the staff. The customer service staff....Aasha, Lauren, Vanesa, Bruna, Cassia (going to miss you Cassia), Andresa, Brenda and a host of others are awesome and give a new meaning to personal touch - thank you!. I travel almost every week to Ft Lauderdale and have many hotel choices but I keep coming back here because the rooms are always clean and spacious and with a great location close to many restaurants. More importantly is the staff makes me feel special and are a pleasure to visit with.

Jeff Titus

Jeff Titus

Room Tip: 14th Floor facing the ocean - Always a great view ( My favorite is 1422, 1424)
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  • Stayed August 2013, traveled on business
    • 5 of 5 stars Value
    • 5 of 5 stars Location
    • 5 of 5 stars Sleep Quality
    • 5 of 5 stars Rooms
    • 5 of 5 stars Cleanliness
    • 5 of 5 stars Service
Was this review helpful? Yes 1
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
GALLERYone D, General Manager at GALLERYone - A DoubleTree Suites by Hilton Hotel, responded to this review, August 30, 2013
Dear Mr. Titus,

We can’t thank you enough for the great review! I will share your nice comments with our team and we look forward to your next return.

Andreas A. Ioannou
General Manager
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
deerfield, United States
1 review
1 helpful vote 1 helpful vote
5 of 5 stars Reviewed August 27, 2013

overall perfect --parking rate not good 25 .00 per day no option for self park over night..however service was 100 percent on...take the water taxi which stops right at the back door--a beautiful experience .

  • Stayed August 2013, traveled solo
    • 4 of 5 stars Value
    • 5 of 5 stars Location
    • 5 of 5 stars Sleep Quality
    • 5 of 5 stars Rooms
    • 5 of 5 stars Cleanliness
    • 5 of 5 stars Service

Review collected in partnership with DoubleTree by Hilton

Was this review helpful? Yes 1
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
GALLERYone D, General Manager at GALLERYone - A DoubleTree Suites by Hilton Hotel, responded to this review, August 28, 2013
Thank you for sharing your experience at the GALLERYone DoubleTree Suites by Hilton. We’re glad you had a taste of our warm, caring service (along with our delicious cookie at check-in). We hope to serve you again on your next trip to Fort Lauderdale!

Andreas A. Ioannou
General Manager
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
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Additional Information about GALLERYone - A DoubleTree Suites by Hilton Hotel

Address: 2670 East Sunrise Blvd, Fort Lauderdale, FL 33304
Phone Number:
Location: United States > Florida > Fort Lauderdale
Amenities:
Bar / Lounge Business Center with Internet Access Fitness Center with Gym / Workout Room Kitchenette Restaurant Room Service Suites Swimming Pool Wheelchair access
Hotel Style:
#13 Business Hotel in Fort Lauderdale
#28 Romantic Hotel in Fort Lauderdale
#29 Family Hotel in Fort Lauderdale
Price Range (Based on Average Rates): $$
Hotel Class:3.5 star — GALLERYone - A DoubleTree Suites by Hilton Hotel 3.5*
Official Description (provided by the hotel):
Perfectly situated on the main Intracoastal Waterway, GALLERYone DoubleTree Suites by Hilton , is the city's premier boutique hotel that exemplifies the casual elegance and sophistication. In a superb location, Gallery One is an easy three block walk to Fort Lauderdale's beautiful sandy beaches and blue Atlantic Ocean, directly adjacent to Galleria Mall - an upscale mall that boasts Neiman Marcus, Saks, Macy's, Dillards, and over 120 special stores PLUS Capital Grille, Seasons 52, P.F. Chang's, and Blue Martini! ... more   less 
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Also Known As:
Gallery One - a Doubletree Guest Hotel Fort Lauderdale
Doubletree Fort Lauderdale
Doubletree Gallery One
Doubletree Hotel Fort Lauderdale

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