We noticed that you're using an unsupported browser. The TripAdvisor website may not display properly.
We support the following browsers:
Windows: Internet Explorer, Mozilla Firefox, Google Chrome. Mac: Safari.

“This is a very nice hotel, but the rate is misleading due to the high charge for Valet Parking” 4 of 5 stars
Review of GALLERYone - A DoubleTree Suites by Hilton Hotel

Best prices for your stay
Enter dates for best prices
Check In mm/dd/yyyy Check Out mm/dd/yyyy
Show Prices
Compare best prices from top travel sites
and 11 more sites!
Save
You added GALLERYone - A DoubleTree Suites by Hilton Hotel to your Saves list
GALLERYone - A DoubleTree Suites by Hilton Hotel
3.5 of 5 Hotel   |   2670 East Sunrise Blvd, Fort Lauderdale, FL 33304   |  
  |  
Hotel deals
  |  
Hotel website
  |  
Hotel amenities
Offers & Announcements
Lauderdale From $119
Ranked #35 of 133 Hotels in Fort Lauderdale
Fort Lauderdale, Florida
Top Contributor
175 reviews 175 reviews
78 hotel reviews
Reviews in 72 cities Reviews in 72 cities
85 helpful votes 85 helpful votes
“This is a very nice hotel, but the rate is misleading due to the high charge for Valet Parking”
4 of 5 stars Reviewed December 11, 2012

This is a very nice hotel, It has not taken a beating as the other hotels on the beach and is not used as much for over nighters preparing for a cruise. It is about two blocks from the beach and next to a mall. There is CVS across the street and a publix in the same area, so everything is within a block, as a hilton diamond member I have stayed at many of their family of hotels in the area and found this to be the nicest one. However the rates a a little deceptinve if you have a car, because valet is the only way to park there and it is $24 a night plus tax and time, so you have to figure this in the cost of the room - there are no options ......I would think the valet is the most important since these guys are the first and last to see as a guest - they are not the most friendly - guess i will stay there again, but not very excited about it !

  • Stayed December 2012, traveled on business
    • 4 of 5 stars Value
    • 4 of 5 stars Location
    • 4 of 5 stars Sleep Quality
    • 4 of 5 stars Rooms
    • 4 of 5 stars Cleanliness
    • 4 of 5 stars Service
Was this review helpful? Yes 3
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
GALLERYoneDoubleTree, Manager at GALLERYone - A DoubleTree Suites by Hilton Hotel, responded to this review, December 18, 2012
Thank you for sharing your feedback and we appreciate your nice comments about the condition of our suites. I can attribute that to our exceptional housekeeping and engineering team that work very hard to ensure that our suites are in the best of conditions for our guests to enjoy. Parking in the area is limited and our prices are on the lower end of the spectrum for the barrier island area. You are correct in saying that Valet is the first and last impression our guest have of our hotel so we have addressed this with our team. We hope to have another opportunity to make your stay “exciting” and memorable.


John Allan
Hotel Manager
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
Write a Review

1,480 reviews from our community

Traveler rating
    650
    500
    180
    107
    43
See reviews for
501
457
89
223
Rating summary
  • Sleep Quality
    4.5 of 5 stars
  • Location
    4.5 of 5 stars
  • Rooms
    4.5 of 5 stars
  • Service
    4 of 5 stars
  • Value
    4 of 5 stars
  • Cleanliness
    4 of 5 stars
Traveler tips help you choose the right room.   Room tips (314)
Date | Rating
  • Danish first
  • Dutch first
  • English first
  • French first
  • German first
  • Italian first
  • Japanese first
  • Norwegian first
  • Portuguese first
  • Russian first
  • Spanish first
  • Swedish first
  • Any
English first
Contributor
11 reviews 11 reviews
9 hotel reviews
Reviews in 7 cities Reviews in 7 cities
5 helpful votes 5 helpful votes
3 of 5 stars Reviewed December 7, 2012

...some staff there can very easily ruin the Hilton brand.

Stayed there for a late night arrival before heading out to Key West the next morning. The hotel is located ideally to the mall, is very comfortable and offers decent views of the Inter-coastal. The front desk staff and valet was very accommodating, but one of the workers from the kitchen (who obviously has no business interacting with guest) was very confrontational to us as we put items in our truck that was inappropriately parked (as stated by him) by the valet.

I would not discourage anyone from staying at this location but I would encourage management to be very careful with letting some of there staff that know the least amount about good customer service to interact with guest.

Other than that, it's a good hotel, although a little sedate - We will probably look for another Hilton in Ft Lauderdale the next time we're there that is near more restaurants and entertainment venues.

  • Stayed November 2012, traveled as a couple
    • 3 of 5 stars Value
    • 4 of 5 stars Location
    • 3 of 5 stars Sleep Quality
    • 4 of 5 stars Rooms
    • 4 of 5 stars Cleanliness
    • 3 of 5 stars Service
Was this review helpful? Yes
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
GALLERYoneDoubleTree, Manager at GALLERYone - A DoubleTree Suites by Hilton Hotel, responded to this review, December 11, 2012
Thank you for sharing your feedback and alerting us to the encounter you had with our staff. We're addressing your comments with our team to ensure we're doing all we can to uphold the high standards we have set for ourselves in customer service. I am terribly sorry for the inconvenience and hope you will reconsider staying with us.

Warm regards,

John Allan
Hotel Manager
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
Sweden
Contributor
15 reviews 15 reviews
9 hotel reviews
Reviews in 7 cities Reviews in 7 cities
9 helpful votes 9 helpful votes
5 of 5 stars Reviewed December 6, 2012

We have stayed a couple of times in Ft. Lauderdale but never in this hotel. We found it a very positive experience. We believe the location is great for a family. It is very close (about 200m) to the Galleria Mall which has an excellent food court for lunch and dinner and it is very convenient located with a 400m walk to the beautiful beach. The rooms are absolutely perfect for a family with a full kitchen, living room and bedroom. We are two adults and two children at the age of 6 and 8. The front desk staff was extremely friendly and helpful with pretty much everything. We order quite a lot of stuff from Ebay and it was not a problem to order it to the reception of the hotel. The warm, complementary cookie at check in was very appreciated, especially from our kids. Also very convenient with the water taxi at the canal-side of the hotel. A nice “small” Starbucks in the lobby was also very good.

A couple of downsides though, although they didn’t spoil our overall experience. The swimming pool in the back could be warmer…I don’t know if something was broken or so, but was definitely not warm enough. The valet parking was about 24$/day….very pricy! (we stayed 12 nights so it costs a lot). I am also a firm believer of free Internet service at all hotels, it is 2012! It was free in the reception but not very convenient to go down there every time to get connected.
Overall we would love to come back and we will definitely recommend this hotel to others.

  • Stayed November 2012, traveled with family
    • 4 of 5 stars Value
    • 4 of 5 stars Location
    • 5 of 5 stars Sleep Quality
    • 5 of 5 stars Rooms
    • 5 of 5 stars Cleanliness
    • 5 of 5 stars Service
Was this review helpful? Yes 1
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Austin, Texas
Senior Contributor
39 reviews 39 reviews
21 hotel reviews
Reviews in 11 cities Reviews in 11 cities
41 helpful votes 41 helpful votes
4 of 5 stars Reviewed December 1, 2012

I stay in this area frequently for work and since I'm a Gold HHonors member - I try to only stay in Hilton properties. With that being said I really like the Hilton Fort Lauderdale and after three stays I decided I wanted to try something new out for the sake of trying something new. Here's the plusses and minuses for my particular situation:

Plusses
1.) Food is delicious in the onsite restaurant. I was one of maybe two or other tables there both of the nights that I ate dinner. Truly delicious food and attentive servers.
2.) Valet is slightly quicker, but the lot is also very close. They helped me with my bags one day, but just kind of left me floundering on another.
3.) Kitchen is slightly larger, but same quality
4.) Quieter room - I didn't hear any of the horns that I had read about from the bridge opening and closing, but I did hear a voice telling boats the bridge would be closing twice. I also think this room was quieter because I slept with the door closed (in minuses below.)
5.) The view at the Hilton is a full front on ocean view, while at the Gallery One (from my 12th floor room) I could view the ocean and the intracoastal and a variety of interesting (what I assume) residential buildings. I couldn't see the sun rise, but it was still quite a beautiful view.
6.) Taking nothing away from the workers at the Hilton - The workers at Gallery One seemed more cheery and open to asking me how things were going. Very close, but yes Gallery One takes this one.

Minuses (Again for my situation)
1.) The room is too large - I know many prefer large rooms, but I like loft/open-style rooms since it's just me.
2.) Really nothing to walk to. Again - I travel alone and at the Hilton I can easily walk to various restaurants on A1A even after the sun sets and I don't think twice about it. Gallery One is next to a mall with various food options, but it's a creepy looking, lonely walk from the front of the hotel to this mall. It's not a far walk by any means, but not one that I will do when by myself after a glass or two of wine and the sun has gone down.
3.) The workout center is HORRIBLE! It's like Gallery One remembered after the entire hotel was complete to add a workout center. It's clean and the machines are high quality, but overall the workout facility was a joke. There were 3 treadmills, one elliptical, a bike and some free weights. All this with a view of a glass block wall. I could barely last 45 minutes - it was so uninspiring. The Hilton hotel fitness center has a view of the ocean and feels like a legit workout center that was actually planned during the construction of the building. When working out this is where one would want to spend their time not at the Gallery One's hidden workout center shoved into some back room on the second floor.
4.) There's only one restaurant, but as I noted above the food is much better at this one restaurant than at the Hilton's main restaurant (but Hilton seems to have a third restaurant underway.)
5.) Not all rooms at Gallery One have balconies connected to the balconies of other rooms, but my room did. This meant that I did not feel comfortable sleeping with the windows open. Curtains yes, window no.
6.) Bathroom was not as luxurious as the Hilton. No tub and while similar - the Hilton just has a much better layout and finish.
7.) The room was clean, but I find the Hilton cleaner.
8.) Breakfast options for Hilton Honors members 100x better at Hilton. You can get Starbucks, Odwalla Smoothies, Odwalla Bars, Fresh Fruit - high quality stuff to go or to stay or you can eat onsite at the Hotel restaurant. GalleryOne gives Hhonors members a continental breakfast and a very disappointing up charge fee of $5 to get the hot items. This seemed like a very petty charge and it is very disappointing that the entire breakfast is not offered to Hhonors members at no charge. Do you know how much money I spent at your hotel and now you want to charge me $5 for a scoop of powdered eggs. What a joke and minor rant end :)

I will stay at the Gallery One again ONLY if the Hilton Fort Lauderdale rates go up too much in high time. Otherwise - I don't see a personal reason to stay at Gallery One again. Well maybe I would if I had 3 or 4 people with me - and for some rather odd reason we needed to share a room - but if it's me and my DH then we'll also stay at the Hilton.

Happy Travels!

Room Tip: 12th floor gave a great view of the intracoastal and the ocean. Not sure how high up you have to be...
See more room tips
  • Stayed November 2012, traveled on business
    • 5 of 5 stars Value
    • 3 of 5 stars Location
    • 5 of 5 stars Sleep Quality
    • 4 of 5 stars Rooms
    • 4 of 5 stars Cleanliness
    • 5 of 5 stars Service
Was this review helpful? Yes 3
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Port of Spain, Trinidad
Senior Contributor
34 reviews 34 reviews
15 hotel reviews
Reviews in 15 cities Reviews in 15 cities
30 helpful votes 30 helpful votes
5 of 5 stars Reviewed November 30, 2012

Very nice suite hotel close to beach, Galleria mall and intra coastal canal. No need for rental car. Five minute walk to beach and Galleria Mall. Nice area on beach with a couple of shops and bars. Not too many. The mall is a bit upscale but has a good varirty of stores including Macy's and Dillard's. Our room had a view of the draw bridge and we found it interesting. Noise from bridge and traffic was minimal. Hotel service was good. Restaurant service was good and food tasty. Breakfast buffet was good but monotonous and about 20.00 which is about norm for Hilton. Could easily walk to mall to eat. At night there was a "golf cart" giving rides in the area for 2 or 3 dollars if you did n't want to walk. The Sun trolley passed out side hotel as well. The water taxi was interesting and fun. I would do it once and definitely not as a means of transportation. It takes long to and from destinations and it appears that there are different routes - some go downtown and some go to Gallery One when you are returning. If time is important jump in a taxi.
I would stay here again.

Room Tip: Canal view on an upper floor would be pretty and quiet.
See more room tips
  • Stayed November 2012, traveled with family
    • 4 of 5 stars Value
    • 5 of 5 stars Location
    • 5 of 5 stars Sleep Quality
    • 5 of 5 stars Rooms
    • 5 of 5 stars Cleanliness
    • 4 of 5 stars Service
Was this review helpful? Yes 2
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
New York City, New York
1 review
1 helpful vote 1 helpful vote
5 of 5 stars Reviewed November 29, 2012

We stayed here for 5 days and had a great time. The staff was very friendly. This is a great hotel located right on the water. I would recommend you ask for a water view near the elevator, it really makes thing very convenient. The water taxi was a great way to get around. I would definitely stay here again.

Room Tip: I would recommend you ask for a water view near the elevator. They are quiet and convenient.
See more room tips
  • Stayed November 2012, traveled with family
    • 5 of 5 stars Value
    • 5 of 5 stars Location
    • 5 of 5 stars Sleep Quality
    • 5 of 5 stars Rooms
    • 5 of 5 stars Cleanliness
    • 5 of 5 stars Service
Was this review helpful? Yes 1
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Miami, Florida
Reviewer
3 reviews 3 reviews
Reviews in 2 cities Reviews in 2 cities
3 helpful votes 3 helpful votes
5 of 5 stars Reviewed November 29, 2012

Everything was nice with a beautiful water view king suite.
We walked to the beach and enjoyed our stay.
It is right next to Galleria mall and there are many restaurants nearby.
The only negative thing was the parking charge of $25 plus tax.

  • Stayed November 2012, traveled as a couple
    • 5 of 5 stars Value
    • 5 of 5 stars Location
    • 5 of 5 stars Sleep Quality
    • 5 of 5 stars Rooms
    • 5 of 5 stars Cleanliness
    • 5 of 5 stars Service
Was this review helpful? Yes
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Hotels you might also like...
mm/dd/yyyy mm/dd/yyyy
Price Your Stay

Been to GALLERYone - A DoubleTree Suites by Hilton Hotel? Share your experiences!

Write a Review Add Photos & Videos

Additional Information about GALLERYone - A DoubleTree Suites by Hilton Hotel

Address: 2670 East Sunrise Blvd, Fort Lauderdale, FL 33304
Phone Number:
Location: United States > Florida > Fort Lauderdale
Amenities:
Bar / Lounge Business Center with Internet Access Fitness Center with Gym / Workout Room Kitchenette Restaurant Room Service Suites Swimming Pool Wheelchair access
Hotel Style:
#17 Business Hotel in Fort Lauderdale
#21 Romantic Hotel in Fort Lauderdale
#33 Family Hotel in Fort Lauderdale
Price Range (Based on Average Rates): $$
Hotel Class:3.5 star — GALLERYone - A DoubleTree Suites by Hilton Hotel 3.5*
Number of rooms: 231
Official Description (provided by the hotel):
Perfectly situated on the main Intracoastal Waterway, GALLERYone DoubleTree Suites by Hilton , is the city's premier boutique hotel that exemplifies the casual elegance and sophistication. In a superb location, Gallery One is an easy three block walk to Fort Lauderdale's beautiful sandy beaches and blue Atlantic Ocean, directly adjacent to Galleria Mall - an upscale mall that boasts Neiman Marcus, Saks, Macy's, Dillards, and over 120 special stores PLUS Capital Grille, Seasons 52, P.F. Chang's, and Blue Martini! ... more   less 
Reservation Options:
TripAdvisor is proud to partner with Booking.com, Expedia, BookIt.com, Hotels.com, Hilton Hotels, Orbitz, Cheap Tickets, TripOnline SA, Agoda, Travelocity, Odigeo, Despegar.com and Tingo so you can book your GALLERYone - A DoubleTree Suites by Hilton Hotel reservations with confidence. We help millions of travelers each month to find the perfect hotel for both vacation and business trips, always with the best discounts and special offers.
Also Known As:
Gallery One - a Doubletree Guest Hotel Fort Lauderdale
Doubletree Fort Lauderdale
Doubletree Gallery One
Doubletree Hotel Fort Lauderdale

Owners: What's your side of the story?

If you own or manage GALLERYone - A DoubleTree Suites by Hilton Hotel, register now for free tools to enhance your listing, attract new reviews, and respond to reviewers.