Me and my boyfriend had a 3 night stay at Sonesta and we were not satisfied. The hotel has a good location right by the beach but is far away from everything else. When we checked in we only got our keys, no welcome and not any information was provided. The room had a fantastic view (11th floor), but there were no minibar or bathrobe, which in my experience 4 stars hotels usually provide. I didn't sleep well, the pillows were to high and uncomfortable and I didn't like that the duvet cover consisted of two loose sheets, and didn't cover the duvet properly.
The housekeeping was poor. The bathsoap dispencer in the shower was empty the day we checked in, and was not yet filled up the day we left. Used glasses didn't get replaced with new ones, and the floor was sandy so it couldn't have been washed.
The location by the beach was good, so we only went there. We never used the pool, placed on the groundfloor. It was tiny and crowded, and I didn't like the atmosphere.
I recommend the sushi place Saia at the hotel. Great sushi!
We will not choose Sonesta again in the future.