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“Great hotel for pre/post cruise stay” 4 of 5 stars
Review of Crowne Plaza Fort Lauderdale Airport / Cruise Port

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Crowne Plaza Fort Lauderdale Airport / Cruise Port
3.5 of 5 Hotel   |   455 State Road 84, Fort Lauderdale, FL 33316   |  
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Ranked #26 of 136 Hotels in Fort Lauderdale
Certificate of Excellence
Scotland
Level Contributor
33 reviews
12 hotel reviews
common_n_hotel_reviews_1bd8 41 helpful votes
“Great hotel for pre/post cruise stay”
4 of 5 stars Reviewed November 2, 2012

A lovely, modern hotel for a great stay before or after a cruise. Two minute from the port and also Fort Lauderdale airport. Friendly staff at reception and bar. Breakfasts a must - their speciality but dinner very good also and bar staff brought food and drink to us directly to the pool area. Rooms very clean and spacious (I was platinum club but I expect all rooms to be of a high standard). Courtesy bus available from Fort Lauderdale Airport and also a shuttle bus for a
small charge to the port. The hotel staff also arranged the shuttle bus to take us to the water taxi and down to Miami for the day. There is a Hertz car rental beside the hotel which was handy for us after our cruise. A couple if nights max probaby enough as not a lot in this district. We stayed three prior to the cruise which was a bit much and one after our holiday so we could be close to the airport. We did eat at Anthony's stone fired pizza restaurant one night which was a 5 minute walk from the hotel and highly recommended.

  • Stayed October 2012, traveled with friends
    • 4 of 5 stars Value
    • 4 of 5 stars Location
    • 4 of 5 stars Sleep Quality
    • 4 of 5 stars Rooms
    • 4 of 5 stars Cleanliness
    • 4 of 5 stars Service
Was this review helpful? Yes 4
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
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798 reviews from our community

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Rating summary
  • Location
    4.5 of 5 stars
  • Sleep Quality
    4.5 of 5 stars
  • Rooms
    4.5 of 5 stars
  • Service
    4.5 of 5 stars
  • Value
    4 of 5 stars
  • Cleanliness
    4.5 of 5 stars
Traveler tips help you choose the right room.   Room tips (173)
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English first
Level Contributor
3 reviews
3 hotel reviews
common_n_hotel_reviews_1bd8 5 helpful votes
5 of 5 stars Reviewed November 2, 2012

Great hotel, i stayed here before and after my cruise and eventually stayed even longer as i could not fly to New York, good service, staff were brilliant especially Melinda always made you feel welcomed and brightened up your day. If you need shops there are a few just up the road. I would recommend this hotel for comfort and hospitality.

  • Stayed November 2012
    • 5 of 5 stars Value
    • 5 of 5 stars Location
    • 5 of 5 stars Rooms
    • 5 of 5 stars Cleanliness
    • 5 of 5 stars Service
Was this review helpful? Yes 3
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Sainte-Julie, Canada
Level Contributor
40 reviews
25 hotel reviews
common_n_hotel_reviews_1bd8 111 helpful votes
5 of 5 stars Reviewed October 28, 2012

We booked this hotel because it was close to the airport and offered free shuttle. Check-in was super fast, room was clean and very nice for a 3.5* hotel!!! We called the hotel after we picked up our luggage and the shuttle was there in 5 minutes! very impressive. The pool is nice. You will love this hotel!!!

  • Stayed October 2012, traveled with family
    • 5 of 5 stars Value
    • 5 of 5 stars Location
    • 5 of 5 stars Sleep Quality
    • 5 of 5 stars Rooms
    • 5 of 5 stars Cleanliness
    • 5 of 5 stars Service
Was this review helpful? Yes 3
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Pembroke Pines, Florida
1 review
common_n_hotel_reviews_1bd8 6 helpful votes
1 of 5 stars Reviewed October 27, 2012

We booked this hotel because we had an early flight & we wanted to be near the airport, and also chose this hotel because of the free shuttle. When we arrived, there were two ladies at the front desk, out of uniform, and with no nametags. They were talking amongst themselves & treated us like we were bothering them. The lobby is small with no areas to relax or unwind. The room that was assigned to us smelled so bad, like a musty smell. The room was very small and looked like it hadn't been cleaned in awhile. The pool area on the 5th floor had kids running everywhere and it made for a unpleasant experience. We spoke to Melodee at the reception desk & she said there was nothing we could do about it. She seemed obviously too busy to deal with our complaint. The restaurant was fine, we had a light dinner. The shuttle to the airport the next morning was adequate, at least it was on time.

Overall, I would not recommend this hotel to anyone simply because it seems they do not care about their guests at all. The maids obviously need to work on their cleaning skills and the reception staff simply dont care.
Overall, our experience was very bad & the service was worse.

  • Stayed October 2012, traveled as a couple
    • 1 of 5 stars Value
    • 4 of 5 stars Location
    • 1 of 5 stars Sleep Quality
    • 1 of 5 stars Rooms
    • 1 of 5 stars Cleanliness
    • 1 of 5 stars Service
Was this review helpful? Yes 6
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
HIManagement84, Manager at Crowne Plaza Fort Lauderdale Airport / Cruise Port, responded to this review, October 30, 2012
Thank you for taking the time to review our property. Our guests feedback is extremely important to us! Although no one likes to hear of a guest experience such as yours I appreciate the opportunity it presents to do a better job moving forward. Our Housekeeping and Facilities team will be working very diligently to ensure that all of our guests have clean and comfortable accommodations. I do hope that you will visit our property again and give us the opportunity to create a wonderful Crowne experience for you.
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This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
Haifa, Israel
Level Contributor
28 reviews
23 hotel reviews
common_n_hotel_reviews_1bd8 18 helpful votes
5 of 5 stars Reviewed October 15, 2012

I stayed at the Crowne Plaza for one night after a cruise. The hotel does offer a shuttle from the cruise terminal, for a price of 8$ (per person), and is located seconds from the port. However, I prefared to rent a car (most of the rental companies offer free shuttles from the port to their location, mainly in the airport). Thriffty is just across the street from the hotel, and has a free shuttle from the port.
Upon arrival the reception staff was extremely helpful and friendly. They remembered my name, and greeted me by name everytime I passed by (and even found me a screwdriver when I needed one).
The room was big and clean, and had a new feeling. And although the hotel is located on a main street, it was very quiet.
I didn't have the opportunity to use most of the hotel facilities, but there is a very nice pool and a small but modern gym.
Parking costs 10$ per night.
It's a highly recommended hotel before or after a cruise, and an excellent value for money.

Room Tip: Ask for a room with a view of the cruise terminal, this way you can see your ship before you sail
See more room tips
  • Stayed October 2012, traveled with family
    • 5 of 5 stars Value
    • 5 of 5 stars Location
    • 5 of 5 stars Sleep Quality
    • 5 of 5 stars Rooms
    • 5 of 5 stars Cleanliness
    • 5 of 5 stars Service
Was this review helpful? Yes 4
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Victoria B.C.
Level Contributor
89 reviews
21 hotel reviews
common_n_hotel_reviews_1bd8 49 helpful votes
4 of 5 stars Reviewed October 2, 2012

This was our first ever stay in Fort Lauderdale. We had previously stayed at the Crowne Plaza in Anaheim California and had a good experience so we chose to go with them again in Fort Lauderdale. We stayed two nights and boarded a cruise after that. There were 3 couples traveling together so we booked 3 rooms. We arrived at the airport late evening and called the hotel using a house phone. They sent the shuttle and picked up the 6 of us within about ½ hour. Both the airport and the cruise terminal are very close to this hotel which was very convenient for our purposes. The down side of that is there is not a lot to do within walking distance of the hotel so a rental car or cab is required to get out and about. We were checked into our room quickly. The room was spacious and very comfortable. I’m not sure why, but I enjoyed the best night sleep I had in years the night we arrived. We found the restaurant a great place for breakfast. Food and value was good. The pool area is on the shady side of the building but is a nice location to spend a few hours during the day. We did call a cab and went out for dinner both nights we were there. There was a bit of a line up to get the van to the cruise terminal and there was a small charge for the service. We would not hesitate to use this hotel again for future trips. Wi Fi worked good.

pros – very convenient to airport and cruise terminal, clean, nice rooms.
cons – isolated from shopping and restaurants. Hotel lounge was overpriced and service was a bit grumpy.

  • Stayed March 2012, traveled with friends
    • 3 of 5 stars Value
    • 4 of 5 stars Location
    • 5 of 5 stars Sleep Quality
    • 4 of 5 stars Rooms
    • 4 of 5 stars Cleanliness
    • 3 of 5 stars Service
Was this review helpful? Yes 3
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Las Vegas, Nevada
Level Contributor
11 reviews
5 hotel reviews
common_n_hotel_reviews_1bd8 3 helpful votes
4 of 5 stars Reviewed September 28, 2012

We stayed at this hotel the night before our cruise. There was a free shuttle from the airport that picked us up without delay. The concierge also took care of our shuttle to the cruise ship and the airport upon our return to fly home. The cost was minimal. All of the staff members were friendly and helpful.

The room was spacious (even for three people) with a fridge and microwave. We had a gorgeous view of the cruise ship from the room window when we woke up. The restaurant had a nice bar where you could watch sporting events as well. I highly recommend this hotel.

  • Stayed August 2012, traveled with family
    • 3 of 5 stars Value
    • 5 of 5 stars Location
    • 4 of 5 stars Sleep Quality
    • 4 of 5 stars Rooms
    • 4 of 5 stars Cleanliness
    • 5 of 5 stars Service
Was this review helpful? Yes 2
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
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Additional Information about Crowne Plaza Fort Lauderdale Airport / Cruise Port

Address: 455 State Road 84, Fort Lauderdale, FL 33316
Phone Number:
Location: United States > Florida > Fort Lauderdale
Amenities:
Bar / Lounge Business Center with Internet Access Fitness Center with Gym / Workout Room Free High Speed Internet ( WiFi ) Restaurant Room Service Shuttle Bus service Suites Swimming Pool Wheelchair access Airport Transportation
Hotel Style:
#17 Business Hotel in Fort Lauderdale
#26 Romantic Hotel in Fort Lauderdale
#26 Family Hotel in Fort Lauderdale
Price Range (Based on Average Rates): $$
Hotel Class:3.5 star — Crowne Plaza Fort Lauderdale Airport / Cruise Port 3.5*
Number of rooms: 20
Official Description (provided by the hotel):
Welcome to Fort Lauderdale's newest vibrant urban full service hotel! The Crowne Plaza Fort Lauderdale Airport / Cruise Port is modern, elegantly designed, chic, and centrally located to all Fort Lauderdale's South Florida events and attractions. Ideal for corporate or leisure and the most discerning traveler. The Crowne Plaza Fort Lauderdale Airport / Cruise Port is located at the entrance of Port Everglades Cruise Port and less than a mile from Fort Lauderdale Int'l Airport (FLL), Broward County Convention Center and 2 miles from Downtown Fort Lauderdale. ... more   less 
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Also Known As:
Crowne Plaza Fort Lauderdale Airport / Cruise Port Hotel Fort Lauderdale

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