We stayed here for one night on 10/7/07. The cruise we went on for 2 days before, required us to attend a time share presentation (not for this property), but for attending the presentation, one night at this hotel was free. Attached to this hotel was the Welcome Center where all the time share arrangements were made. I read all the tripadvisor reviews and let me tell you, I was quite a bit wary of what I would find when we got to this hotel! There were more bad reviews than good, but what could I do; the hotel night was free! When we got to the Welcome Center, they didn't have anyone to do the presentation and since we were leaving the next morning, they told us just to forget the tour and presentation but we would still get our free hotel night. So we took our voucher to the front desk at the hotel and they were more than nice and quite accomodating! It was about 10:30 in the morning and they let us check in! How great is that....hours early! Everyone behind the desk was nice and helpful (from giving change to giving information about the public bus system...which by the way, the stop is across the street from the hotel.) There is a restaurant on the bottom floor, a bar (which I was a little disappointed with it because my 16 year old son and I wanted to play pool and they would not even let him step foot in the place because he was not 21!) a small convenience shop, a nail salon, and a massaging chair sitting across from these places which are all on the way down the hall towards the elevators. The pool was not open because it was being renovated, but the hotel did have free shuttle service going to the beach 2 or 3 times per day to make up for the pool being closed. Our room was on the top floor. Let me tell you, the hallways were clean and air conditioned and decorated nicely on the way to the rooms. Elevator service was fine. Upon entering the room, I was wonderfully surprised! I inspected everything! Bathroom spotless, floor had definitely been vacuumed as you could still see the marks on the floor where the vacuum had been run. Sheets were clean, I checked them out good! Room was spacious! No hairs or anything left behind in the bathroom. Only issue was the shower dripped a little, but that was no big deal. I did not see the first bug. The view out the window wasn't great, but then it wasn't meant to be! We were across the street from Publix, several eateries within walking distance as well. Not all of them open since it was Sunday. But we got a lot of snack stuff from Publix. I would definitely say that I had a great experience at this hotel and would definitely recommend it to anyone! And when the pool is reopened, it will be even better! You can tell that the hotel is trying hard to renovate and improve the place and they are doing a great job!