From all the naysayers reviews I was dreading my stay at the Hyatt. Let me be the first to tell you that it has turned around! The front desk clerk from Haiti was a pleasure to deal with! I just stayed one night but I wish it was longer!

I'll begin by saying that I was extremely nervous about staying at the Pier66 Hyatt because of all the reviews I had read. However, my Company travel agent booked the room, so I decided to take a few "preventative measures".
Before arriving, I called the hotel and explained that I have severe allergic reactions to mold (doesn't everyone??) and I requested a newly renovated room. I also explained that I would not accept a room if it had not been cleaned properly, and I would not want to find it necessary to call in the local health board to inspect.

First, the pros:
*I was given a fabulous room - spacious, super clean, completely renovated and with an absolutely gorgeous bath!
*The bed was amazingly comfortable with a light down comforter and six of the most comfortable pillows imaginable.
*My room was out of the lobby building and on the ground level overlooking the pool, but this wasn't a problem as the grounds were very well-lit. I walked to and from the Pelican Bar and the lobby area severals times during the late hours and always saw other guests walking around, so the area was never deserted.
*The staff at the front entrance, reception area and grounds keeping were exceptionally accommodating and friendly - always ready to answer questions or to help.
*The lobby bar (a little on the small side) had a very entertaining and smiling bartender who kept the patrons laughing while eating and/or having a cocktail at the bar.
*The pool itself has been beautifully renovated, clean and was very relaxing. In fact, the grounds were well-maintained.

Now, the cons:
*The $12.00 fee added to the room seems a bit excessive since I didn't use the fitness room or the other "amenities" the fee was supposed to cover. In all fairness, the hotel is very upfront about the fee...nothing hidden here!
*After taking my second shower, I realized that I needed to run the shower for several minutes BEFORE getting under the spray, as it took that long for the water to get hot. It's too bad that so much water must be wasted just to provide for a warm/hot shower.
*Breakfast can be an expensive affair with $20.00 for a hot/cold continental buffet, and $14.00 for a simple cold continental buffet.
*It would have been nice to have a coffee maker in my room, although I did hear from other guests that some rooms had one. Maybe that was the price to pay for a beautiful bathroom! :-) I did find a place across the street that had great take-out coffee for under $1.50.
*Probably my only MAJOR con is that the maintenance staff begins their day way too early in the morning. This can be intrusive and disturbing with the clanging, banging and chatter outside guestrooms.

All in all, my experience was a positive one at the Hyatt Pier 66. I would recommend letting the hotel front desk personnel know in advance that you want (no, EXPECT) to receive value for the money that you are spending to stay at the establishment.

I went down to Florida for a few days, and was looking for a "Resort Style" hotel or a 5 stars hotel that was in or very close to Ft. Lauderdale, Florida.

I logged onto priceline and offerd to pay $145.00 a night for a RESORT or 5 Star Hotel, and my offer was accepted,
we were to stay at the hyatt peir sixty six hotel, near the beach.

when we got there, my first impression was this place was a nice business confrence center near the airport.
I asked how far the beach was from the hotel, the woman behind the counter told me that it was a short walk to the beach. the so called "short walk" was about a hour walk, and leads into a very sleazy part of beach.

the room i got was near the tenis courts, the view was ZERO, i looked out of my room and saw nothing. i was very unpleased.


I found this hotel to be a perfect business confrence center close to the airport. I did not find this hotel, not romantic, nor a resort, not did it stand up the the quality i enjoyed at other hyatt hotels i stayed at around the world.

I felt that this was the worsed choice i made for a RESORT hotel in a long time.

Shame on me.

the rooms were small and aged, i could not find the key to the mini bar. when i wanted to take a drink i was told that the key to the mini bar was at the front desk. the room i got had ZERO view, the hotel staff had no intention in accomidating me or my needs.

the hotel advertises a 42 inches flat screen TV for all rooms, we had an old TV that was no more 26 inches, in addition, the TV / Cable selection had no more the 20 channels. All in all i would not stay at this hotel again, and compared to the other hyatt hotels i stayed at, i felt that this "resort" does not deserve more then 3 stars.

Dont book this place for your honeymoon!

My husband and I stayed at the Hyatt for a winter break from the UK (12th - 22nd February). We had read all the horror stories on tripadvisor after booking the rooms and approached the trip with some trepidation.

We had also booked the room through Expedia and discovered ourselves that there was extra fees to pay, both in terms of hotel parking and also the recently introduced resort fee of $12-00 plus tax per day. So what seemed like a reasonable deal, started to become very expensive.

As we were given a tower room I think we managed to avoid the problems with the Lanai rooms but could see how these were prevalent with the roofing all peeling. In some ways we actually breathed a sigh of releif as there didn't seem to be so many negative reviews of the tower block rooms.

On our arrival the first room was missing a curtain and so we were moved, and this was OK. Service was hit and miss with rooms not being cleaned, coffee not being left and papers not delivered. The majority was sorted quickly once reported, but this shouldn't have been necessary.

The minibar that was mentioned on the website had disappeared, and at times there was a distinctive smell of cigar smoke - not good for an asthma sufferer in the room and corridors.

We were also extremely disappointed by the facilites that were closed - the Pier Top lounge, the Jacuzzzi and the Mariner's Grille for evening meals. We were beginning to wonder what the $12-00 resort fee was actually for.

As the holiday progressed and the weather improved we then found difficulty in finding a sunbed (especially one with some shade). If its this difficult in February what would it be like at the height of the season. It was only on picking up the towels in the afternoon that the pool attendant mentioned that the facilites were shared with another hotel - so this is something to consider.

Having stayed at a number of Hyatt hotels previously we were expecting a lot more from this one. It certainly didn't come up to the standard that we would expect from a Hyatt.

Certainly wouldn't stay there again at their prices and so couldn't recommend it.