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Hyatt Regency Pier Sixty-Six: Traveler Reviews


Hyatt Regency Pier Sixty-Six
2301 Southeast 17th Street, Fort Lauderdale, FL 33316
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Traveler Reviews

64% Recommend
4.0 of 5 stars 304 reviews
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Hyatt Regency Pier Sixty-Six

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4 of 5 stars
A TripAdvisor Member
Mar 7, 2006 | Trip type: Business
7/66 found this review helpful

I'll begin by saying that I was extremely nervous about staying at the Pier66 Hyatt because of all the reviews I had read. However, my Company travel agent booked the room, so I decided to take a few "preventative measures".
Before arriving, I called the hotel and explained that I have severe allergic reactions to mold (doesn't everyone??) and I requested a newly renovated room. I also explained that I would not accept a room if it had not been cleaned properly, and I would not want to find it necessary to call in the local health board to inspect.

First, the pros:
*I was given a fabulous room - spacious, super clean, completely renovated and with an absolutely gorgeous bath!
*The bed was amazingly comfortable with a light down comforter and six of the most comfortable pillows imaginable.
*My room was out of the lobby building and on the ground level overlooking the pool, but this wasn't a problem as the grounds were very well-lit. I walked to and from the Pelican Bar and the lobby area severals times during the late hours and always saw other guests walking around, so the area was never deserted.
*The staff at the front entrance, reception area and grounds keeping were exceptionally accommodating and friendly - always ready to answer questions or to help.
*The lobby bar (a little on the small side) had a very entertaining and smiling bartender who kept the patrons laughing while eating and/or having a cocktail at the bar.
*The pool itself has been beautifully renovated, clean and was very relaxing. In fact, the grounds were well-maintained.

Now, the cons:
*The $12.00 fee added to the room seems a bit excessive since I didn't use the fitness room or the other "amenities" the fee was supposed to cover. In all fairness, the hotel is very upfront about the fee...nothing hidden here!
*After taking my second shower, I realized that I needed to run the shower for several minutes BEFORE getting under the spray, as it took that long for the water to get hot. It's too bad that so much water must be wasted just to provide for a warm/hot shower.
*Breakfast can be an expensive affair with $20.00 for a hot/cold continental buffet, and $14.00 for a simple cold continental buffet.
*It would have been nice to have a coffee maker in my room, although I did hear from other guests that some rooms had one. Maybe that was the price to pay for a beautiful bathroom! :-) I did find a place across the street that had great take-out coffee for under $1.50.
*Probably my only MAJOR con is that the maintenance staff begins their day way too early in the morning. This can be intrusive and disturbing with the clanging, banging and chatter outside guestrooms.

All in all, my experience was a positive one at the Hyatt Pier 66. I would recommend letting the hotel front desk personnel know in advance that you want (no, EXPECT) to receive value for the money that you are spending to stay at the establishment.

  • My ratings for this hotel
    • 2 of 5 stars Value
    • 4 of 5 stars Rooms
    • 5 of 5 stars Cleanliness
    • 4 of 5 stars Service
  • Date of stay March 2006
  • Member since March 07, 2006
  • I recommend this hotel for Young singles, An amazing honeymoon, Families with young children, Tourists
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
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Average price*: $231 (year-round)
Call now to book: 1-800-45-HOTEL from hotels.com
Disappionted

Hyatt Regency Pier Sixty-Six

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1 of 5 stars
A TripAdvisor Member
New Haven, CT
Mar 5, 2006
55/58 found this review helpful

I went down to Florida for a few days, and was looking for a "Resort Style" hotel or a 5 stars hotel that was in or very close to Ft. Lauderdale, Florida.

I logged onto priceline and offerd to pay $145.00 a night for a RESORT or 5 Star Hotel, and my offer was accepted,
we were to stay at the hyatt peir sixty six hotel, near the beach.

when we got there, my first impression was this place was a nice business confrence center near the airport.
I asked how far the beach was from the hotel, the woman behind the counter told me that it was a short walk to the beach. the so called "short walk" was about a hour walk, and leads into a very sleazy part of beach.

the room i got was near the tenis courts, the view was ZERO, i looked out of my room and saw nothing. i was very unpleased.


I found this hotel to be a perfect business confrence center close to the airport. I did not find this hotel, not romantic, nor a resort, not did it stand up the the quality i enjoyed at other hyatt hotels i stayed at around the world.

I felt that this was the worsed choice i made for a RESORT hotel in a long time.

Shame on me.

the rooms were small and aged, i could not find the key to the mini bar. when i wanted to take a drink i was told that the key to the mini bar was at the front desk. the room i got had ZERO view, the hotel staff had no intention in accomidating me or my needs.

the hotel advertises a 42 inches flat screen TV for all rooms, we had an old TV that was no more 26 inches, in addition, the TV / Cable selection had no more the 20 channels. All in all i would not stay at this hotel again, and compared to the other hyatt hotels i stayed at, i felt that this "resort" does not deserve more then 3 stars.

Dont book this place for your honeymoon!

This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
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Average price*: $231 (year-round)
Call now to book: 1-800-45-HOTEL from hotels.com
Overpriced and facilities not available (don't forget the hidden costs)

Hyatt Regency Pier Sixty-Six

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1 of 5 stars
joychild 43 contributions
wgc
Mar 4, 2006
61/61 found this review helpful

My husband and I stayed at the Hyatt for a winter break from the UK (12th - 22nd February). We had read all the horror stories on tripadvisor after booking the rooms and approached the trip with some trepidation.

We had also booked the room through Expedia and discovered ourselves that there was extra fees to pay, both in terms of hotel parking and also the recently introduced resort fee of $12-00 plus tax per day. So what seemed like a reasonable deal, started to become very expensive.

As we were given a tower room I think we managed to avoid the problems with the Lanai rooms but could see how these were prevalent with the roofing all peeling. In some ways we actually breathed a sigh of releif as there didn't seem to be so many negative reviews of the tower block rooms.

On our arrival the first room was missing a curtain and so we were moved, and this was OK. Service was hit and miss with rooms not being cleaned, coffee not being left and papers not delivered. The majority was sorted quickly once reported, but this shouldn't have been necessary.

The minibar that was mentioned on the website had disappeared, and at times there was a distinctive smell of cigar smoke - not good for an asthma sufferer in the room and corridors.

We were also extremely disappointed by the facilites that were closed - the Pier Top lounge, the Jacuzzzi and the Mariner's Grille for evening meals. We were beginning to wonder what the $12-00 resort fee was actually for.

As the holiday progressed and the weather improved we then found difficulty in finding a sunbed (especially one with some shade). If its this difficult in February what would it be like at the height of the season. It was only on picking up the towels in the afternoon that the pool attendant mentioned that the facilites were shared with another hotel - so this is something to consider.

Having stayed at a number of Hyatt hotels previously we were expecting a lot more from this one. It certainly didn't come up to the standard that we would expect from a Hyatt.

Certainly wouldn't stay there again at their prices and so couldn't recommend it.

  • My ratings for this hotel
    • 1 of 5 stars Value
    • 2 of 5 stars Rooms
    • 2 of 5 stars Cleanliness
    • 2 of 5 stars Service
  • Date of stay February 2006
  • Member since July 07, 2005
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
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Average price*: $231 (year-round)
Call now to book: 1-800-45-HOTEL from hotels.com
Worst Experience

Hyatt Regency Pier Sixty-Six

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1 of 5 stars
A TripAdvisor Member
Orland Park, IL
Feb 21, 2006
69/69 found this review helpful

The Hyatt at Pier Sixty Six was very dissapointing. The first room that we were given was outdated and dirty. We were moved to another room that was updated, but the air conditioning didn't work and either did the sliding glass door. We went to a third room that was updated, but again it was dirty. The toilet had urine stains on the rim, the floor was dirty with crumbs, hair etc... They didn't have anymore rooms to move us to and it was too late to find another hotel. Needless to say we left in the morning. My husband spoke to the woman at the desk and told her how dissappointed we were in the Hyatt and she informed us that the Hyatt Pier sixty six is a franchise of the Hyatt Regency. We were very surprised that the Hyatt would lend their name to a hotel that doesn't keep up with the Hyatt's reputation. The hotel in itself is not cared for well and this is seen the minute you walk into the lobby area. I would strongly suggest to stay away from this hotel.

This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
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Average price*: $231 (year-round)
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Better than expected...

Hyatt Regency Pier Sixty-Six

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2 of 5 stars
SatFlyer 14 contributions
Bowie, MD
Feb 16, 2006
15/75 found this review helpful

Having just returned from spending last weekend (11 Feb - 13 Feb) at the Hyatt I thought I'd pass on our experience with this hotel.

Believe me when I say that I expected the worst after reading the previous reviews. We booked the Hyatt via Priceline setting our own price at $175/night. That was still too much but at least we didn't pay the $300+/night that we would have paid by booking through other sites.

The property is short cab ride from the airport costing about $20...it would have been less but we were stopped by the drawbridge that you have to cross to get to the hotel property. We arrived around 1pm and tried to get an early check-in but our room was not available so we checked our baggage with the bellhop and proceeded to lounge around the pool area until our room was ready.

The pool area was clean and operating except for the hot-tub which was empty of water and undergoing maintenance. The hot-tub in the Spa was readily available for anyone wishing to use it.

We had requested a non-smoking room with a King-size bed but it was not available so the deskclerk offered us a room with two Queen-size beds in a newly renovated Lanai room (2049). In addition, we were given two coupons for the breakfast buffet to make up for the change. The room was a little walk past the pool area and our patio looked out onto a waterway with numerous yachts and smaller boats. The room was clean to the eye and the furnishings looked to be quite new which included a 36in Plasma TV. The linens were clean and the pillows were plush and not lumpy as others have reported. We had good water pressure and never lacked for hot water. There were just a few signs that the room had been renovated and not thoroughly checked out...on a bathroom floor tile near the toilet there was written the words "no pisar"...luckily my sweet darlin' speaks spanish and assured me that it didn't mean what I thought it meant. My only other complaint was that the ice-machine nearest our room didn't work. The housekeeping staff did a good job of cleaning the room and didn't bother us when the "privacy please" placard was in the lock.

We did partake of the breakfast buffett and it was okay. The $20 pricetag was little more than one would expect though, so I'm glad we had the coupons. The prices for everything were a little inflated ($5 bottles of water, $14 cheeseburgers) so we went across the street to get drinks, snacks, water, and liquor.

Access to the Water Bus was easy and the price was just recently raised to $10/person per day. It's a great way to go places and see some really nice homes and yachts. The captain on the bus gives you a little commmentary as you go by the various homes/landmarks.

Access to restaurants and such is a short walk over the drawbridge. The beach is short walk as well if you choose not to use the shuttle.

The concierge was quite helpful in making reservations for us and even paid for an appetizer at one of the restaurants where we had dinner.

The deskclerks and bellhops were really quite courteous and helpful. Artie at the pool bar was very nice and a highlight of our stay.

The Tower part of the hotel does look like something out of the 50's. One can see the broken or missing light bulbs that adorn the spires and progress the length of the tower. The Hyatt sign itself is shabby looking with busted lights. It could use some a new paint scheme. The restaurant on top was not open during our stay.

My advice is that if you're planning on staying here, you should definitely checkout Priceline or some other discount site because the hotel is not worth $300+/night. Ask for a newly renovated Lanai room and buy all your drinks/snacks at convenience stores located away from the property.

  • My ratings for this hotel
    • 2 of 5 stars Value
    • 3 of 5 stars Rooms
    • 3 of 5 stars Cleanliness
    • 4 of 5 stars Service
  • Date of stay February 2006
  • Member since March 25, 2005
  • I recommend this hotel for Older travelers
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Was this review helpful? Yes No
Check Rates
Average price*: $231 (year-round)
Call now to book: 1-800-45-HOTEL from hotels.com
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Hyatt Regency Pier Sixty-Six Also Known As

Address: 2301 Southeast 17th Street, Fort Lauderdale, FL 33316